Proven leader, HR Expert, and Entreprenuer, with a strength for identifying talent and opportunities,
building and motivating creative teams that work cooperatively to achieve goals. Highly
articulate with excellent interpersonal skills and a sincere passion for delivering
outstanding results.
CEO @ TAHEED is the first Saudi company focused on staffing for Saudi Nationals licensed by Ministry of Labor. see more
Proven leader, HR Expert, and Entreprenuer, with a strength for identifying talent and opportunities,
building and motivating creative teams that work cooperatively to achieve goals. Highly
articulate with excellent interpersonal skills and a sincere passion for delivering
outstanding results.
CEO @ TAHEED is the first Saudi company focused on staffing for Saudi Nationals licensed by Ministry of Labor. We bring Saudis to work and work to Saudis.
www.taheed.net From January 2014 to Present (2 years) CEO & Founder @ FATE is a new Training and Education company that was established to provide hiqh quality Training and Educaiton programs to corporate clients and the public. The company launched its operations in Riyadh City and has plans to expand into other locations within the Kingdom. From June 2013 to Present (2 years 7 months) CEO @ 1st Talent LLC provides world class HR Consulting, Recruitment and BPO services to clients in the Gulf Region. The company is supported by a number of international partner reputed firms and has an elite group of local consultants. The Company provides innovative HRM Solutions to help organizations achieve strategic goals by leveraging the power of human capital. The company also assists individuals through career coaching services. From March 2013 to Present (2 years 10 months) HR Advisor to the Chairman @ My role was to advise on General HR issues that would help the company to transform its HR to be more effective in its people practices in general and to support the growth of the company. I was also responsible for Recruiting and Evaluating candidates for Senior positions in HR, Sales, and other departments. I also advisi the company on Leadership development, and Compensation and Benefits issues. Part of this assignment includes coaching the Senior Management on different Managerial and leadership issues. From November 2013 to March 2014 (5 months) Saudi ArabiaGeneral Manager @ Provide leadership and direction from scratch in the development of NCBS. Focus on Call Centers and other labour intensive activities. Design contracts and Service Level Agreements. Build internal shared services and client account management organization to support outsourcing models, varying from pay rolling to managed services. Manage the growth of the company, forecasting 3000 staff operating in 5 business lines. Initiate and develop Staffing Services concept. Transform Third Party relationships in business opportunities and team up with other service providers to broaden the NCBS product offer to accelerate growth.
NCBS is part of Mobily group of companies. The company is a multidesciplinary organization with a main focus on providing outsourcing and managed services to its clients. Some fo the services currently provided include:
Call Center Management
Training and Recruitment Servicess
Staffing Services
IT Services
Media produciton and distribution
Sales Management
Project Management / BPO From March 2011 to March 2013 (2 years 1 month) CEO & Partner @ 1st Talent LLC provides world class HR Consulting, Recruitment and Outsourcing services to clients in the Gulf Region. The company is supported by a number of international partner reputed firms and has an elite group of local consultants. The Company provides innovative HRM Solutions to help organizations achieve strategic goals by leveraging the power of human capital. The company also assists individuals through career coaching services.
As the chief executive officer of the company Im responsible for the operation and administration of the firm. To provide leadership for the company's strategic direction and market penetration and play a key role in new product development, client relationships, and profitable corporate revenue growth. Responsible for creating and driving a winning corporate culture while building an outstanding senior executive team. Manage all corporate operations/functional roles/budgets as well as lead all future rounds of business development. Approve, execute, and administer all client contracts. Serve as Senior Consultant on all client assignments. From July 2009 to June 2011 (2 years) General Manager Support Services @ Initially played a key role in implementing the strategy that was developed by McKinsey consulting company. The implementation project included a complete organization design, building organization structures, policies & procedures, compensation schemes and job descriptions. Appointed as General Manager to lead the implementation plan and ensure that goals are achieved. Responsible for the overall Management of 6 Departments including HR, Admin, Government Relations, Public relations, Procurement and IT. Responsible for building Management Systems, Policies, Procedures and Processes using World Class benchmarks. From May 2008 to November 2009 (1 year 7 months) Manager Human Capital Consulting Services @ Focus on business development activities, preparing proposals for clients and leading a team of HR consultants to deliver services to the clients. The consulting services covered many areas like policy and procedure development, compensation scheme analyses and organization design, HRIS selection, HR Intranet design and implementation. Achieved double the sales target in half the time. From March 2007 to November 2007 (9 months) Project Manager @ Responsible for project management of the program. Developed the program from scratch and obtained approval from the Business Administration College of KSU. Developed and implemented the Marketing plan for the project. Managed the operation of the program and ensured its completion as per deadlines. Ensured highest levels of quality services were provided to participants. Coordinated with Al-Eqtisadia Newspaper management throughout the project to ensure timely delivery of news and updates. Successfully managed the IT operation of the project, the website development and the automation of the Survey Online Reports. Attracted more than 30 companies across KSA to participate in the first version of the program. Completed HR Audit for all participating companies and arranged an employee satisfaction survey for more than 30,000 employees speaking 9 different languages. Concluded the program and published the top 10 list for 2007. From March 2007 to July 2007 (5 months) HR Services Manager @ Responsible for managing pay-roll and employee services. Restructured the department to meet the Business needs and created 3 units including a new unit "customer service" to be the front end. Participated in revision of HR policies and procedures. Re-engineered payroll practices and ensured accurate and timely payment of salaries, allowances and other benefits. Negotiated the Medical Insurance contract and added significant benefits to the employees at same rate. Led the development and implementation of the HRMS modules related to HR Services. Applied best business practices and enforced discipline among employees, achieving complete transformation in 6 months. From July 2005 to February 2007 (1 year 8 months) Performance Improvement Manager @ Introduce Performance Improvement program according to Joint Commission International Accreditation standards (JCIA). Established KPI's to measure the level of performance for different departments. Developed and implemented Performance Management policies and procedures. Coordinated the formulation of quality teams and acted as Facilitator for Quality Teams to ensure alignment and timely delivery of Team Recommendations. Successfully managed the "Patient Appointment" PI project. From January 2003 to June 2005 (2 years 6 months)
EMBA @ Hult International Business School From 2012 to 2014 SPHR @ HRCI From 2008 to 2008 Bachelor @ Almeda Univ. From 1999 to 2003 Mutassim Al-Kahtani is skilled in: Strategic Planning, Inspirational Leadership, Project Management, Change Management, Performance Management, Strategy, Recruiting, Analysis, Human Resources, Forecasting, Compensation & Benefit, Hay Job Evaluation, HR Consulting, Employee Recognition, Job Satisfaction