Monika spent her childhood with her nose stuck in a book and her thumbs never far from her Nintendo controller, sowing the seeds of a lifelong passion for digital storytelling and learning. She puts this passion to good use as co-founder of CultureConnect, a platform that gives small to mid-sized museums the power to share their collections and stories with patrons using interactive mobile experiences.
Previously, Monika worked as an instructional writer and business analyst in pharmaceutical software services, dedicated to making enterprise technology more people-friendly. Embracing her affinity for client services and managing creative and technical teams, she transitioned to Project Management, leading multi-million dollar initiatives for Fortune 500 clients as well as establishing and optimizing processes for several New York startups.
Specialties: Educational Technology, Entrepreneurship, Startups, Project Management, Agile/Lean Development, Digital Strategy, Comics, Games for Learning.
Co-Founder + Chief Product Officer @ CultureConnect gives museums the tools to deliver rich mobile experiences likes tours, interactive gallery exhibits or educator tools. We make mobile technology accessible so every museum can share their collections with a modern audience. From March 2013 to Present (2 years 10 months) Senior Project Manager @ From January 2013 to May 2013 (5 months) Greater New York City AreaProject Director (freelance) @ Townhouse is a creative agency operating at the intersection of aesthetics and experience.
• Collaborated with a brilliant design and development team to craft custom digital solutions for fashion and luxury brands.
• Developed and launched e-commerce site devoted to new and vintage fashion using Shopify platform.
• Managed all aspects of the client relationship throughout the project lifecycle. From March 2012 to May 2013 (1 year 3 months) Director, Project Management @ Art for everyone. From August 2011 to December 2012 (1 year 5 months) Project Manager @ Integrated marketing services firm, catering to premier financial services institutions seeking to acquire, retain and grow share of affluent clients.
• Managed projects from inception to launch by developing project plans, work estimates, SOWs, and business requirements.
• Managed project teams comprised of strategists, developers, and QA testers, both internal and off-shore.
• Enhanced team productivity and efficiency by assessing resource utilization/allocation and prioritizing critical path deliverables.
• Developed functional specifications, test scripts, wireframes, and sitemaps.
• Conducted testing and usability sessions. From September 2010 to September 2011 (1 year 1 month) Technical Writer (freelance) @ • Led meetings with engineering groups and SMEs to gather documentation requirements in support of enterprise-wide implementation of Windows 7.
• Coordinated with management and engineering groups to develop content for team landing pages on intranet.
• Authored intranet content, help articles for helpdesk operators, and training guides. From May 2010 to August 2010 (4 months) Release Manager @ Suite of SaaS products assisting Pharmaceutical and Life Sciences clients with KOL Management, Presentation Management and Influence Mapping.
• Conducted release planning meetings with senior management, developers, and third-party vendors to prioritize features and develop release scope.
• Created development timelines and assisted with resource allocation.
• Managed release milestones and apprised stakeholders of release status.
• Authored end-to-end documentation throughout the SDLC, including release letters, user guides, and help documentation. From January 2010 to May 2010 (5 months) Business Analyst @ Web-based notification service providing on-demand alerting and incident response services for both routine and emergency communication.
• Developed wireframes, functional specifications, user personas and test scripts.
• Gathered, analyzed and documented feature requirements.
• Developed HTML-based spec format to increase collaboration and communication among QA, development and business teams. From September 2009 to December 2009 (4 months) Business Analyst @ • Led client training and requirements-gathering workshops to determine project scope.
• Developed functional specifications, wireframes, use cases, workflows, and testing scripts.
• Led internal trainings to ensure business team’s proficiency in upcoming product releases.
• Documented business requirements and product configurations.
• Performed quality assurance and managed bug log.
• Led development prioritization meetings for senior managers and client services groups. From May 2007 to January 2009 (1 year 9 months) Batch Record Writer @ Pharmaceutical services vendor that helped companies compress timelines, maintain quality and reduce the cost of bringing drugs to market. Wrote detailed instructions for clinical packaging operators. From January 2007 to May 2007 (5 months)
Certificate, Project Management @ New York University From 2010 to 2010 M.A., Professional Writing @ The University of Memphis From 2005 to 2007 Bachelors, English Literature, Latin American Studies @ Rhodes College From 2000 to 2004 The Hudson School Monika Smyczek is skilled in: Quality Assurance, Project Planning, Software Project Management, MS Project, Visio, HTML, Functional Specifications, Agile Project Management, Waterfall, Copy Editing, Proofreading, Content Writing, Technical Writing, Business Analysis, Hands-on Training