Monica Mallick's Email & Phone Number

💼 Past Experience

Monica Mallick has over seventeen years of technical support experience from working in technical support for organizations (including businesses), providing solutions to customers and business problems. Mallick has also been involved in developing and delivering software solutions and has worked as a new hire mentor, technical support leader, and technical support team leader. Mallick has a business experience in the areas of customer success, partner success, technical support, and customer relations. Mallick has a graduate degree in engineering from Stanford University and a two-year experience as a technical support lead at Oracle.

🎓 Education

Monica Mallick's current educational background is preparation for an professional career in Computer Engineering. Monica Mallick earned her Bachelor of Engineering degree in Computer Engineering from National Institute of Technology Kurukshetra in India in 2016. She is currently a Master of Science student at Vanderbilt University, Tennessee where she is enrolled in the Vanderbilt ITP program in Computer Engineering. Monica Mallick is currently studying for her Professional Engineers License (PEL). Monica Mallick is currently working on her Master's degree in Computer Engineering at Vanderbilt University.

💡 Technical & Interpersonal Skills

Monica Mallick's technical skills include working with computers and technology, having a strong knowledge of the Microsoft Office products and applications, as well as theconcept of customer service. Mallick has 9 years of experience working with systems engineering, experience in the field of customer service, and has a degree in engineering from the University of California, Davis. Mallick knows how to resolve technical issues and support customers, and has a good understanding of customer demands. Mallick also has interpersonal skills, being able to work with both customer andtechnical counterparts. Mallick has a good sense of problem solving and is able to quickly come up with solutions to difficult technical issues. Mallick is also personable and pays attention to detail, which allows her to work with a wide range of clients. Mallick is also a good leader, and is able to handle high-pressure situations.