Mona Rya Cristobal’s Email & Phone

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Mona Rya Cristobal

Business Operations Analyst @ CSC

Mona Rya Cristobal Contact Details

Location:
Selangor, Malaysia
Work:
Business Operations Analyst @ CSC
Service Desk Analyst @ CSC
Helpdesk Analyst @ PCM
Education:
@ Concordia College - Paco, Manila
About:

Service Desk Analyst @ Provide 1st level technical support and respond to inquiries from user thru phone and email. Liaise with 2nd level support and other resolver teams to ensure problem is solved and ticket is closed. Perform workflow tasks to ensure that pending tickets and re-assignments are handled appropriately. Handles daily escalation of high priority issues 

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