I am a driven individual with superior communication skills and a passion for sports, technology and community development. My management experience has taught me the importance of relationship building and how to successfully establish and execute team goals. After spending roughly 5 + years working in sales, I decided to pursue my ideal career— a position in the tech industry. My current and past roles have allowed me to combine my ideal career industry with my keen knowledge for sports, entertainment and pop culture. I have been fortunate enough to help lead and people manage various groundbreaking and innovative projects, which has developed my management and analytical skills. My goal is to sustain growth in the tech industry and excel in a management role where I can continue to motivate and support a successful team.
Product Data Integrity Specialist, Community Operations @ • Project coordinator on the PDI management team.
• Oversee 30+ direct reports (contractors).
• Coordinate multiple data driven projects that range from public content to Instagram.
• Help recruit, train and manage new team members.
• Engage frequently in strategic discussions with Project Managers and Engineers to identify problems and implement scalable product solutions. From May 2015 to Present (6 months) Menlo ParkVolunteer @ • Assist ProCamp staff with organization, setup and operations for sport camps led by athletes (Kaepernick, Willis, Curry, etc).
• Recruited local college students to volunteer at upcoming camps. From January 2013 to Present (2 years 10 months) Public Content Contractor @ • Worked on multiple projects that connect Facebook users with the most relevant social conversations across all platforms (Sports, Politics, Pop Culture, etc) .
• Helped write policies for new team projects.
• Coordinated policy refreshers and new employee training.
• Analyzed qualitative and quantitative data to identify and improve user needs. From May 2014 to April 2015 (1 year) @ ProUnlimitedCommunity Relations Event Staff @ • Professionally represent the Raiders Organization at community events, campaigns and home football games.
• Assist with organization, setup, breakdown and operations for events such as the Junior Raiderettes.
• During game days, help facilitate stadium activities such as the Kids Zone. From September 2013 to August 2014 (1 year) Oakland, CaContent Review Coordinator @ • Perform quality control on next day television shows for Google Play and YouTube.
• Identify and propose improvement changes to program, policies and product.
• Contributed in the launch of Google Play in Great Britain and Australia. From June 2013 to May 2014 (1 year) Google (Vaco)Volunteer - Tutor @ Tutor elementary school students in East Palo Alto area. From April 2013 to May 2014 (1 year 2 months) East Palo Alto, CaTechnical Recruiter @ Business Development and Recruiting with The ICE Group, a boutique staffing firm serving Silicon Valley and beyond. From October 2012 to 2014 (2 years) Burlingame, CaGiants Community Fund - Junior Giants Ambassador @ • Serve as liaison between the Fund’s office in San Francisco and the East Palo Alto, Junior Giants league.
• Collect data from parents (surveys) and participants (interviews) during the summer season.
• Assist with various special events at the league level (First Pitch Meeting, Opening/Closing Day ceremonies) as well as special events at AT&T Park (Glove Drive, Coaches Clinic, Junior Giants Festival, Junior Giants Day). From May 2013 to September 2013 (5 months) San Francisco Bay AreaDistrict Recruiting Manager @ *Recruit new insurance agents for Farmers Insurance District 82 (San Mateo, San Francisco, Alameda, Marin, Contra Costa, Sonoma, and Santa Clara counties).
*Provide support and training (quoting, resources, marketing, etc.) to help new agents jump start their businesses in an efficient and smooth manner. From March 2011 to October 2012 (1 year 8 months) Senior Teller @ Cash handling, Customer service, Supervisor overrides, Merchant assistance, End of day balancing, Referring products, Assisting new employees.
*Awarded for superior customer service.
*Ranked as a top teller in the peninsula market. From October 2006 to March 2011 (4 years 6 months) Intern @ Marketing, Public relations, Recruiting, Event coordination, Event promotions, Direct mailing. From January 2010 to December 2010 (1 year) Operations Manager @ • Assisted with setup and breakdown for campus events such as student blood drives, culture fairs, fraternity meetings and other campus activities.
• Assured excellent customer service through rapid response to event planning concerns. From December 2009 to December 2010 (1 year 1 month)
Master's degree, Sport Manangement @ University of San Francisco From 2012 to 2014 BA, Communication Studies @ University of San Francisco From 2008 to 2010 Immersion @ Ateneo de Manila University Mitch Abad is skilled in: Marketing, Salesforce.com, Event Planning, Recruiting, Public Relations, Technical Recruiting, Sales, Customer Service, Leadership, Sales Management, Training, Cold Calling, PowerPoint, Public Speaking, Business Development, Account Management, Social Networking, Social Media, Management, Outlook, Microsoft Excel, Interviews, Coaching, Direct Sales, Event Management, Time Management, Team Leadership, Customer Satisfaction, Facebook, Market Research
Websites:
http://www.facebook.com/pages/Mitchell-Abad-Farmers-District-82/251748008188886,
http://www.gofarmers.com