Retail industry leader with 10+ years' experience assessing complex business issues and evaluating financial performance. Relationship builder with documented success leading cross functional teams that create value and optimize business processes. Consistent career progression across global luxury retailers with experience in Supply Chain, Customer Service, Retail Operations, Visual Merchandising, Finance and Strategy.
Director of Operations @ Lead OmniChannel initiatives and drive operational excellence for 200+ US stores. From July 2015 to Present (4 months) New York, NYSenior Manager, Strategy @ End to end internal operations consultant: research and identify opportunities, develop solutions and lead implementation. Emphasize data driven decision making and cross functional teamwork to enhance customer experience and decrease operating costs.
Projects include: Omni-Channel Implementation, Product Flow Optimization, DC Capacity Evaluation, ERP Enhancements, International Market Entry and KPI Reporting. From April 2013 to June 2015 (2 years 3 months) Greater New York City AreaFinance and Operations Manager @ Business lead on a multi-year SAP implementation. Define and implement processes for a new Sales Administration team responsible for the financial reconciliation of supply chain transactions.
Projects include: Global SAP Implementation, Recruiting and Team Building, Change Management, Process Definition and Optimization, and 3PL Vendor Management. From August 2011 to March 2013 (1 year 8 months) Greater New York City AreaLogistics Manager @ Oversaw transition planning for shift in distribution strategy, closed one company-owned US DC, opened two new 3PLs. Responsible for logistics network with $100M in annual spend.
Projects include: Vendor Management, Budgeting and Cost Control, Implementation of Rapid Replenishment Model. From May 2009 to August 2011 (2 years 4 months) Logistics Coordinator @ Interfaced daily with Inventory Control: reviewed in-transit inventory, ensured accurate product visibility, tracked asset flow, monitored trans-border inventory, triaged customs issues, and managed staff and vendors to resolve issues for VIP customers. From April 2008 to May 2009 (1 year 2 months) Visual Merchandising Manager @ Lead transportation, distribution, and communication to support all interior elements found in domestic and international Coach stores. From March 2006 to April 2008 (2 years 2 months) Visual Merchandising Coordinator @ Primary liaison among retail stores, Corporate Marketing, VM Element vendors, and carriers. From August 2004 to March 2006 (1 year 8 months)
Master of Business Administration (MBA) @ University of Pennsylvania - The Wharton School From 2013 to 2015 BA, Communications @ University of Pennsylvania From 2000 to 2004 The College Preparatory School Miriam Williams is skilled in: Management, Project Management, Strategy, Negotiation, Leadership, Merchandising, Brand Management, Pricing, Fashion, Supply Chain, SAP, Instagram, Social Media, Change Management, Budgets, Inventory Management, Warehousing, Logistics, Analysis, Marketing, Sales, Retail