Mini Kohli’s Email & Phone

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Mini Kohli

Director – Customer Experience, Omnichannel (Online-to-offline) @ Snapdeal

Mini Kohli Contact Details

New Delhi Area, India
Director – Customer Experience, Omnichannel (Online-to-offline) @ Snapdeal
General Manager - Customer Service Delivery & Business Transformation @ DEN Networks Ltd.
Head – Zonal Customer Service Delivery, Delhi Circle @ Tata Teleservices Ltd, Delhi
@ Rajendra Vidyayala, Jamshedpur

Experience in managing Customer Service and Business support in Pay TV and Telecom industries for over 18 years. Proficient in leading large, geographically dispersed teams and agencies. Expertise in talent acquisition, development and engagement thereby increasing resource productivity and retention. Talent for conducting in-depth customer satisfaction surveys for significant consumer insight, resulting in superior customer service experience, 

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