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Mike Henderson

Service Analyst

Business Analyst at Mindshare

London, England, United Kingdom

Section title

Mike Henderson's Email Addresses & Phone Numbers

Mike Henderson's Work Experience

GroupM

Service Analyst

June 2015 to Present

EOH MC Solutions

Sharepoint Consultant

September 2014 to April 2015

Absolute Computer Solutions

Cloud Solutions R&D

May 2013 to August 2014

Cape Town Area, South Africa

Mike Henderson's Education

Rhodes University

Bachelor of Commerce Honours Information Systems

2008 to 2008

Rhodes University

Bachelor of Commerce in Information Systems and Management

2005 to 2007

St John's College Harare

High School

2002 to 2004

Mike Henderson's Professional Skills Radar Chart

Based on our findings, Mike Henderson is ...

Strong sense of self
Expedient
Thorough

What's on Mike Henderson's mind?

Based on our findings, Mike Henderson is ...

56% Left Brained
44% Right Brained

Mike Henderson's Estimated Salary Range

About Mike Henderson's Current Company

GroupM

GroupM and its agencies have over 15,000 staff in 400 offices in 80 countries across the globe. I reside in the Planning, Data and Reporting division. I ensure that teams all over the world have the information to deliver on their objectives. I support and maintain GroupM's global application deployments, including SharePoint. Where necessary, I'm required to...

Frequently Asked Questions about Mike Henderson

What company does Mike Henderson work for?

Mike Henderson works for GroupM


What is Mike Henderson's role at GroupM?

Mike Henderson is Service Analyst


What is Mike Henderson's personal email address?

Mike Henderson's personal email address is t****[email protected]


What is Mike Henderson's business email address?

Mike Henderson's business email addresses are not available


What is Mike Henderson's Phone Number?

Mike Henderson's phone +44 ** **** *160


What industry does Mike Henderson work in?

Mike Henderson works in the Information Technology and Services industry.


Who are Mike Henderson's colleagues?

Mike Henderson's colleagues are Joe Zhu, Gina Jin, Jeffrey Balinskas, Charlotte Cornett, Nicholas Frett, Deepa Raghuraman, Harish Suvarna, Nikunj Mahajan, Mukesh Rane, and Tanya Gulrajani


About Mike Henderson

đź“– Summary

I'm a self-starter with a passion for solving problems. I learn skills quickly and I have a distinguished academic record. I'm forward-thinking, and I keep focused by setting clearly-defined goals. I endeavour to develop continuously in all areas of my life. Personal values: honesty, patience, self-discipline, focus.Service Analyst @ GroupM and its agencies have over 15,000 staff in 400 offices in 80 countries across the globe. I reside in the Planning, Data and Reporting division. I ensure that teams all over the world have the information to deliver on their objectives. I support and maintain GroupM's global application deployments, including SharePoint. Where necessary, I'm required to gather user requirements for the support and project teams, lead end user training sessions, assist teams throughout implementation processes, and contribute to the end user support portal. From June 2015 to Present (6 months) Sharepoint Consultant @ My role involved working on SharePoint deployments and projects for various corporate clients. I spent most of my time on-site at a large insurance company. I take pride in having a sound knowledge of SharePoint out-of-the-box features. This allows me to build and deploy solutions much more swiftly than a developer might be able to. I leverage content types and metadata to make the best use of an organization's intellectual capital. I'm well-versed in creating team sites and information hubs to improve employee collaboration. I also specialize in building workflows to solve business problems and streamline processes or operations. Following on from my previous role, I maintain a keen interest in the evolution of Microsoft's cloud solutions, such as Office 365 and SharePoint Online. From September 2014 to April 2015 (8 months) Cloud Solutions R&D @ I was taken on to conduct research into cloud computing technologies in order to determine which could be used to add value to existing clients as well as attract new clients. Tasks: Configuring cloud-based identity and access management solutions such as Azure AD. Managing the deployment of, and migration to Office 365. Consulting with clients to solve business problems through the use of SharePoint, cloud technologies and SaaS applications. Creating custom SharePoint forms with InfoPath. Writing training material and website content. Conducting training sessions to guide users on new software and processes. Analysis of existing workflows and business requirements in order to design and develop SharePoint workflows which facilitated efficiency and automation. For example, I developed a workflow to govern order processing and tracking. This workflow saved employee time by improving fluidity and automating certain functions. It saved management time and effort by increasing visibility into the processes and providing a concise overview for the status of each or all orders. From May 2013 to August 2014 (1 year 4 months) Cape Town Area, South AfricaCo-Founder @ ConnectUp focuses on providing professional IT services to SMEs which don’t have their own IT division. These services are backed with the ability to provide top quality IT hardware. Tasks: - Setting up the business to comply with South African Law - Developing strategies to build and maintain a client base - Analysis of small business IT infrastructure - Network design, implementation and maintenance - Troubleshooting computer and network problems - Coordinating the launch and the operation of the online store - Creating and implementing a privacy policy to safeguard customers’ information online. - Selling computer hardware and software products. From January 2012 to April 2013 (1 year 4 months) Cape Town Area, South AfricaBachelor of Commerce Honours, Information Systems @ Rhodes University From 2008 to 2008 Bachelor of Commerce, in Information Systems and Management @ Rhodes University From 2005 to 2007 High School @ St John's College Harare From 2002 to 2004 Mike Henderson is skilled in: SharePoint, SharePoint Designer, InfoPath, Office 365, Cloud Computing, Project Management, Virtualization, Team Leadership, Sales Management, Process Improvement, Microsoft Excel, Customer Service, IT Sales, Cloud Applications, SQL, Hyper-V, Windows Azure, Network Administration, Windows Server


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In a nutshell

Mike Henderson's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

0 year(s), 11 month(s)

Mike Henderson's Willingness to Change Jobs

Unlikely

Likely

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