Senior Director - Product Management, WiFi @ Syniverse Technologies
Senior Director - Solutions Engineering, Europe, Middle East and Africa @ Syniverse Technologies
Director, Global Solutions Engineering @ Syniverse Technologies
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Senior Director - Product Management, WiFi @ From April 2012 to April 2013 (1 year 1 month) Senior Director - Solutions Engineering, Europe, Middle East and Africa @ Responsible for leading the development of a regional Solutions Engineering team to help drive new business development and revenue growth in the EMEA region. Considered as subject matter expert
Senior Director - Product Management, WiFi @ From April 2012 to April 2013 (1 year 1 month) Senior Director - Solutions Engineering, Europe, Middle East and Africa @ Responsible for leading the development of a regional Solutions Engineering team to help drive new business development and revenue growth in the EMEA region. Considered as subject matter expert in mobile industry - across all lines business : Network Design and Interconnect, Mobile Messaging (A2P, P2P, IM), Mobile Video, and Roaming and VAS. From June 2010 to April 2012 (1 year 11 months) Director, Global Solutions Engineering @ Responsible for the successful leadership and execution of technical pre-sales functions and activities for the global sales force. Provide subject matter expertise to internal and external customers as it pertains to the Syniverse product portfolio, the telecommunications industry and its associated business practices. Identification of new revenue/sales opportunities and communication/direction to global sales/product management personnel. Initiation and interface with senior management on new product offerings, customer enhancements or product extensions.Technical Sales collateral development and presentation to customers. Public speaking at industry events. Provide continued leadership regarding sales attack plan development and execution.Technical product and industry training to the global sales teams.Expand Syniverse market position via participation in Industry committees, task forces and working groups/ forums.Development of market, customer and competitive intelligence packages. Develop executive level relationships with key customer decision makers/influencers. Provide leadership in the development of new product ideas, extensions or revenue bearing customer solutions.Lead sales-driven product focus teams to define win strategies, drive customer /market requirements back to product management, and influence product investment plans and roadmaps. Manage all activities of the department including planning, budgeting, staffing and motivating employees. Advise Executive Management in the development of new solution opportunities and customer proposals. Act as the principal liaison with other parts of the organization regarding technical solutions associated with an opportunity.
Develop and present sales proposals and system solutions and assist in closing complex technical sales. Generation of industry focused white papers on various telecommunications technologies and standards. From April 2007 to June 2010 (3 years 3 months) Tampa/St. Petersburg, Florida AreaSenior Sales Solutions Engineer @ Provide technical pre-sales subject matter expertise and sales support to the global account teams throughout all stages of the sales cycle for multiple solution areas. Develop and present to customers technical system solutions and associated sales proposals. Act as the principal liaison on behalf of sales with other parts of the organization regarding technical solutions associated with an opportunity for multiple solution area. Lead in closing complex technical sales for multiple solutions areas. Provide frontline technical expertise in sales presentations, product demonstrations and system installations. Define market requirements to Product teams, influencing product investment plans and roadmaps.Responsible for helping to achieve and exceed sales targets across multiple solution areas. Develop Product-specific “Attack Plans” for global customer segments
Execute ongoing customer competitive analysis and Market studies. Assist sales team as technical lead in pursuit of identified revenue opportunities. Prepare and present presentations for multiple assigned product/subject areas at industry meetings, user groups and trade shows. Generation of industry focused white papers on various telecommunications technologies and standards.Participate on product teams & R&D efforts for multiple solution areas as required to provide input to team concerning customer needs, market information and competitive insight. From February 2006 to April 2007 (1 year 3 months) Tampa/St. Petersburg, Florida AreaMarketing Solutions Manager @ Provided expert-level technical and commercial consultative services to the product management organization across all areas of the business (Roaming, Messsaging Network, Engineering). Primary responsibility was to assit in growing market share and developing new revenue-bearing product extension. Also served as technical lead within many Industry standards committees and forums From May 2004 to February 2006 (1 year 10 months) Tampa/St. Petersburg, Florida AreaManager - Packet Technology @ Responsible for the continued success of Syniverse’s IP network infrastructure in support of corporate goals. Engineered Syniverse’s SS7/IP infrastructure and customer access networks. Led successful network design and implementation of several key network-centric product rollouts : WLNP, Crossroads, GRX, CRX, SS7/Frame, SS7/IP, SS7/VPN.Reduced OPEX/CAPEX spend of many network products. Successful management of a team of senior engineers, including resource balancing/leveling, morale development and maintenance and establishment of detailed processes and procedures. Accountable for the management of network assets, capital planning and improvement of network stability and quality. Ability to concurrently serve multiple roles as manager and engineering subject matter expert. From March 2003 to May 2005 (2 years 3 months) Tampa/St. Petersburg, Florida AreaTechnology & Architecture Strategy Manager (Business Development) @ Responsible for the assessment of network-based technologies for TSI and its growth strategies – specializing in SS7 and IP. Developed detailed proposals in response to customer requests and RFPs. Worked to define network solutions for marketing and business drivers. Identified key areas within industry for TSI to focus on regarding network interoperability and convergence. Presented emerging technologies and trends to TSI’s customer base in group forums, Solutions events and User groups. Key contributor to the launch of multi-million dollar new products/series (GRX MDR, CRX UniRoam, SCCP Gateway, ENUM). From February 2001 to March 2003 (2 years 2 months) Tampa/St. Petersburg, Florida AreaAdvisory Systems Engineer - Network Engineering @ Responsible for the design, implementation and support of a global network (X.25, Frame Relay, ATM, IP, SS7). Duties included customer solutioning and infrastructure/core network engineering across multiple technologies in support of global mobile voice, messaging and data. From October 1997 to January 2001 (3 years 4 months) Tampa/St. Petersburg, Florida AreaNetwork Engineering Manager @ Responsible for the Design, Planning and Operation of the voice and data network for Marine Corps Base - Camp Pendleton. From 1995 to 1997 (2 years) Greater San Diego AreaNetwork Engineer @ On-Site consultant for various LAN/WAN customers. Emphasis in IP Network design and implementation as well as Banyan VINES. From 1994 to 1995 (1 year) Corporal @ Successful tour as an enlisted member of the United States Marine Corps. Achieved rank of Non-Commissioned Officer, E-4 (Corporal). From 1990 to 1994 (4 years)
Mike Furey is skilled in: SMS, Network Design, Product Management, Roaming, VAS, New Business Development, Telecommunications, Wireless, IP, VoIP, Mobile, GSM, SS7, LTE, TCP/IP
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