My most important believes in having success is driven by achieving excellent quality and results. Understand, meet and improve your customer needs. Be aware of knowing your own products and services, which leads to transparent promises you made to your customers. Don't promise anything you can't achieve, but be innovative in exploring new services.
Think and Act pro avtively with your customer to achieve common goals, which leads to efficiency, cost savings and quality improvements.
To achieve excellent service it's important having good people and excellent knowledge within your teams. Key word of success is to develop your people and share responsibilities.
Owner @ Freelancer for Logistics Advice and Interim Management!!!
- Safety Advisor for the transport and storage of dangerous goods (ADR)
- Key Account Management / Sales Management
- Interim Management on various aspects of logistics/transportation From December 2013 to Present (2 years) European Sales Manager @ As European Sales Manager gaining customers for the Spanish Transportation and Logistics Company Grupo Caliche (HQ in Murcia - San Javier).
We are interested in FTL's (Full Trailer Loads) from NL - BE - DE - UK - FR - IT - PL - CZ - AT to SPAIN. We can offer a high quality with a fair price. Our fleet of about 400 GPS- and temperature controlled boxtrailers are exported out of Spain to the above mentioned countries in Europe. If you are interested we have empty space available for you. We transport also no-temperature controlled shipments. TRY US, and convince yourself from our GOOD SERVICE !!!! From December 2013 to Present (2 years) Manager Logistics @ From January 2013 to December 2013 (1 year) General Manager / Director @ As Director I had the full operational and financial responsibility of the private company. I gave daily guidance to approx. 75 employees.
In cooperation with the only client Trans-O-Flex Logistics Group, a completely new distribution and sorting centre started. In the negotiations with various independent suppliers for route, subcontractors and personnel services. The sorting centre has a central HUB function for all activities within the Benelux and Im-and Export from/to Germany. The volumes consisted of the daily settlement of approx. 20.000 packages and 1.000 pallets.
Because the client with its shareholders sold all activities in the Benelux, our company stopped to exist. As Director I've guided and moderated the overall termination of the company.
Key responsibilities:
• Realizing the prescribed budgets, preparation of turnover forecasting and realisation Plan
• Responsible for the KPI figures as part of the existing SLA
• Optimization of the operational processes and responsible for quality management and the implementation/monitoring of internal quality audits
• Realisation of the quality trademark "Good Distribution Practices (GDP) of Human Pharmaceuticals".
• Responsible for commercial activities. In cooperation with the sales Department of our client talks with potential and existing customers
• Contract negotiations and relationship management
• Selection and implementation of new carriers including the preparation of SLA‘s and the monitoring of the KPI-figures
• Development of staff to improve their skills and responsibilities
• Initiate and conduct of regular and structured team meetings
• Initiate new activities or improvements that may contribute to higher productivity and a better working atmosphere
• The coaching staff by regularly conducting individual evaluation interviews
Realized a GDP standard for human pharmaceuticals.
Following scope: Organization, management and implementation services in the road freight transport. From August 2011 to December 2012 (1 year 5 months) Manager Operations Netherlands @ In cooperation with the only client Trans-O-Flex Logistics Group, a completely new distribution and sorting centre started. In the negotiations with various independent suppliers for route, subcontractors and personnel services. From March 2011 to July 2011 (5 months) General Manager @ Core Competence: Customized on-site deliveries - Special Transport - Value Added Logistics
Key responsibilities:
- Overall responsible for the facility in Essen, Germany.
- Operational responsible for the Dispatch; Order Entry; Accounting; Customer Service; Warehouse Management; Crossdock Operation; Field Stocking Location / Emergency Warehouse; Driverteam (in total 45 FTE)
- In close contact with Busines Development / Sales to meet the existing customers' requirements and needs
- From an operational point of view visit new/existing customers together with Sales Department
- Key account / Customer Focus responsibility
- In close contact with supporting departments as IT; HR; IE; Carrier Management; Fleet Management; Tender Management; Business Support Centre; Health & Safety; Legal, Claims and Security
- Key contact for subcontractors incl. negotiation purchase prizes
- Responsible for the direct operational costs and achieve cost savings by having a good Cost-Management program
- Meet the expected high quality level and even improve this service
- Depending on customer contractual agreements responsible for KPI figures and Reporting. Preparation and presentation of the figures during customer QBR sessions
- Hold QBR sessions with Subcontractors and discuss KPI figures
- Development / Training of employees to achieve future opportunities
- Continuously process improvement to increase the efficiency and cost savings From January 2010 to March 2011 (1 year 3 months) Branch Manager @ Core Competence: Customized on-site deliveries - Special Transport - Value Added Logistics
Key responsibilities:
- Overall responsible for the facility in Essen, Germany.
- Operational responsible for the Dispatch; Order Entry; Accounting; Customer Service; Warehouse Management; Crossdock Operation; Field Stocking Location / Emergency Warehouse; Driverteam (in total 45 FTE)
- In close contact with Busines Development / Sales to meet the existing customers' requirements and needs
- From an operational point of view visit new/existing customers together with Sales Department
- Key account / Customer Focus responsibility
- In close contact with supporting departments as IT; HR; IE; Carrier Management; Fleet Management; Tender Management; Business Support Centre; Health & Safety; Legal, Claims and Security
- Key contact for subcontractors incl. negotiation purchase prizes
- Responsible for the direct operational costs and achieve cost savings by having a good Cost-Management program
- Meet the expected high quality level and even improve this service
- Depending on customer contractual agreements responsible for KPI figures and Reporting. Preparation and presentation of the figures during customer QBR sessions
- Hold QBR sessions with Subcontractors and discuss KPI figures
- Development / Training of employees to achieve future opportunities
- Continuously process improvement to increase the efficiency and cost savings From August 2006 to January 2010 (3 years 6 months) Project Manager / Coordinator Benelux Distribution @ Responsibilities:
- As a Project managing the Benelux distribution from/to Germany, Gate is based in Neuss
- Coordinate new set-up with preferred carrier
- Selection and implementation of a 2nd carrier and start negotiation, as well operational, financial and IT connection
- Instruct and train Transportation Team in Neuss concerning daily operation
- Key Account / Customer Focus responsibility
- Key contact for subcontractors
- Process improvement to increase the efficiency and cost savings
- Meet and improve the high quality level
- Cost controll and billing
- In close contact with IT; Business Support Centre; IE and Carrier Management From March 2006 to July 2006 (5 months) Supervisor Transport Operations @ Responsibilities:
- Responsible for an internal Transport Operations and Customer Service team (20 FTE)
- Managing Quality; Process optimization; KPI's; Customer Reporting; Vendors; Subcontractors
- Key account responsibility
- Organizational planning of department, incl. crosstraining program
- Cost Management and achieve cost savings
- Optimization of transportlanes to reduce costs
- In close contact with IT, HR and Transport Management From October 2004 to February 2006 (1 year 5 months) Project Manager / Coordinator @ Responsibilities:
- Managing / coordinate the move and implementation of the Special Transport - Value Added Logistics activities to the branch in Schiphol-Rijk
- Handover and instruct the Shiphol employees on all levels. Order Entry; Customer Service; Dispatch; Warehouse Management; Crossdock Operation; Accounting department and Operations Management
- Instruct and train employees on the Transport-Managementsystem From August 2004 to September 2004 (2 months) Supervisor Crossdock Operations @ NOTE: In 2001 UPS Supply Chain Solutions acquired Uni Data GmbH and its daughtercompanies.
Responsibilities:
- Overall responsible for the Special Transport - Value Added Logistics set-up in the Herkenbosch facility
- Operational responsible for the Dispatch; Order Entry; Accounting; Customer Service; Warehouse Management; Crossdock Operations and Driverteam
- Key Account / Customer Focus responsibility
- Responsible for the direct operational costs and achieve cost savings
- Meet and improve the high quality performance
- Responsible for KPI figures and Reporting From January 2004 to July 2004 (7 months) Operations Manager @ As Operations Manager involved in the start-up of Uni Data Logistics BV in Venlo, the Netherlands. As a daughter of the german Uni Data GmbH this branch was grounded as the connection/gate between Germany and the Benelux.
Core Competence: Customized on-site deliveries - Special Transport - Value Added Logistics.
Key responsibilities:
- Operational responsible for the Dispatch; Order Entry; Accounting; Customer Service; Warehouse Management; Crossdock Operations and Driverteam
- Key Account / Customer Focus responsibility
- Approach existing and potential new accounts
- Key Contact for subcontractors and negotiate purchase prizes
- Responsible for the direct operational costs and achieve cost savings
- Meet and improve the high quality performance
- Responsible for KPI figures and Reporting
- In close contact with the german supporting departments as IT; Fleet Management; Linehaul department and Business Support Centre
- Development / Training of employees to enwiden their knowledge and responsibilities
- Continuously process improvement to increase the efficiency and cost savings
NOTE: In 2001 UPS Supply Chain Solutions acquired Uni Data GmbH and its daughtercompanies. From August 1998 to December 2003 (5 years 5 months) Head Logistics Department @ Biesheuvel Techniek is a technical wholesaler with several stations in the Netherlands to serve the mechanical industry.
Responsibilities:
- In- and outbound; pick and pack; inventory
- Daily lead of the logistics department
- Contact and escalationpath for the internal purchase and sales departments
- Claims registration
- Repair registration
- Key contact for the Logistic Departments in the other stations
- Planning of the organizational structure From February 1996 to July 1998 (2 years 6 months) Dispatcher / Expedient @ As a planner/dispatcher responsible for the domestic NL Transport.
Besides that responsible for the Germany Magazine Distribution out of Germany to NL - BE - FR.
Responsibilities:
- planning of daily domestic trucks
- preparation freight and eventual customs documents
- Accounting
- Key contact for subcontractors incl. negotiation purchase prizes From July 1990 to December 1995 (5 years 6 months)
Company Trainings From 2001 to 2008 High level Management Skills @ UPS Management Leadership School From 2007 to 2007 HAVO, English, German, Dutch, Mathematics, Physics, Chemistry @ RSG den Hulster From 1986 to 1988 Other Skills Mike Driessen is skilled in: Succession Planning, Warehousing, Process Improvement, Logistics, Supply Chain, Transportation, Operations Management, Management, Forecasting, Contract Negotiation, Project Planning, Negotiation, Project Management, Business Planning, Warehouse Management