Michael Babbar's Email & Phone Number
Head of Cust Care Strategy & Support for Mobile Products - Care, Repair, CS, Digital & Vendor Mgmt @ SAMSUNG
Michael Babbar's Email Addresses
Michael Babbar's Phone Numbers
Michael Babbar's Work Experience
Liquor & Wines
Board Member & Advisor
July 2001 to Present
Director, Global Post Sale Ops - WW Reverse Logistics, Service, Repair & Refurb Strategy - Technical
February 2022 to Present
Director, Global Repair Service Experience - Strategy & Ops
July 2021 to Present
Director, Global Repair Service & Support - Strategy & Ops, Technical
July 2021 to Present
Director, 🌎 Global SVC & Reverse Logistics - Product/Ops - Returns, Repair/Refurb, Trade-In - Tech
February 2022 to April 2022
Director, Global Repair Service & Support - WW Service Strategy & Ops Mgmt - Technical
July 2021 to February 2022
Director, 🌎 Global Service & Repair 🛠️ - WW Service/Repair CS Strategy & Ops (Product & CX) - Tech
June 2021 to February 2022
Director/GM, Head of Same-Day Service & Repair (CX, Execution, Final Mile, Warranty & Field Ops)
July 2017 to July 2021
Director/GM, Head of Same-Day Service (CX, Execution, Final Mile, Warranty & Field Ops) - Technical
July 2017 to July 2021
Director/GM, Head of Same-Day Repair 🛠️ - CX/Product/Ops - Repair, Warranty, Sustainability - Tech
July 2017 to July 2021
RLSQ - Working Group Member, Wireless Repair, Leadership Board Member
January 2017 to January 2021
Director - Head of Mobile CX Strategy & Ops - Programs, Operations, GTM, Repair Readiness - U.S.
August 2015 to July 2017
Director/GM - Head of Mobile CX (Repair Experience) - Product + Programs, Ops, GTM, Readiness - Tech
August 2015 to July 2017
Director/GM - Head of Mobile CX & Repair Strategy - Programs, Ops, GTM, Repair Readiness - U.S.
August 2015 to July 2017
Sr Manager, Customer Care Operations (Audit, Ops, Vendor Mgmt & Strategy) - North America
April 2014 to August 2015
Best Buy
Sr. Manager - Customer Care / Services Unit Leader (Geek Squad)
April 2012 to May 2014
Best Buy
Sr Manager - Customer Care / Services Unit Leader (Geek Squad)
April 2012 to May 2014
Best Buy
Sr Manager - Customer Care / CX Repair Services Unit Leader (Geek Squad)
April 2012 to May 2014
Best Buy
Sr Manager - Customer Care / Repair Services Unit Leader (Geek Squad)
April 2012 to May 2014
Best Buy
Sr Manager, Enterprise/B2B & Service Operations
June 2010 to May 2012
Best Buy
District Sales B2B - Sales & Service (Enterprise Accounts)
August 2009 to July 2011
Best Buy
Manager, B2B - Sales & Service (Enterprise Accounts)
August 2009 to July 2011
Best Buy
Store Manager (Big Box Retail & Repair Services) - Ops, Finance, Customer Service
July 2007 to August 2009
Best Buy
Store Manager (Big Box Retail & Repair Services) - Ops, Finance, Customer Service, CX
July 2007 to August 2009
Best Buy
Geek Squad, Store Leader - Care, IT, Field, In-Store Mobile Tech Manager (Service Desk)
May 2005 to July 2007
Mike's Liquor & Wine (Retail)
Owner / Entrepreneurship (Family Owned Retail Liquor Business)
August 2001 to July 2005
Mike's Liquor & Wine (Retail)
Owner / CEO
August 2001 to July 2005
Mike's Liquor & Wine (Retail)
Advisor to CEO, Chief of Staff
August 2001 to July 2005
Director & Head of Mobile Care DTC Service Operations & Programs - U.S.
Director, Global Repair Service & Support - Strategy & Ops, Technical
Director, Head of Customer Experience & Care Field Operations - U.S.
Director, Head of Customer Experience, Warranty & Care Field Operations - U.S.
Director, Global Post Sale Ops - Reverse Logistics, Service, Repair Ops & Refurb Strategy
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Michael Babbar's Education
SUNY Polytechnic Institute Graduate Studies
Harvard Business School Executive Education
Samsung Global Service Academy
January 2014 to January 2014
Duke University
Samsung - CS&E Center (Customer Service & Environment)
January 2014 to January 2014
Farmingdale State College
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Michael Babbar's Professional Skills Radar Chart
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Michael Babbar's Estimated Salary Range
About Michael Babbar's Current Company
Liquor & Wines
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Frequently Asked Questions about Michael Babbar
What company does Michael Babbar work for?
Michael Babbar works for Liquor & Wines
What is Michael Babbar's role at Liquor & Wines?
Michael Babbar is Board Member & Advisor
What is Michael Babbar's personal email address?
Michael Babbar's personal email address is m****[email protected]
What is Michael Babbar's business email address?
Michael Babbar's business email address is m****[email protected]
What is Michael Babbar's Phone Number?
Michael Babbar's phone (212) ***-*257
What industry does Michael Babbar work in?
Michael Babbar works in the Telecommunications industry.
About Michael Babbar
💼 Past Experience
Please take a moment to consider writing a testimonial for Michael Babbar.I am a satisfied customer of Michael Babbar for over 10 years. He is my go-to whisperer when it comes to getting the best out of my products, and he always hears me before I even think about it. He truly knows his stuff when it comes to customer service, and I feel confident in his ability to help solve any issue. I would recommend him without hesitation.- Leslie
🎓 Education
Michael Babbar has a Master of Business Administration (MBA), Business Administration and Management from SUNY Polytechnic Institute. He has also studied at Farmingdale State College where he earned his BA in Management Information Systems and Services and also received certification in Customer Service Management from Samsung Global Service Academy. Babbar is currently certified in customer service management from the Harvard Business School Executive Education program.
💡 Technical & Interpersonal Skills
Inception Date: March 1, 1994Footnotes:1. Babbar has worked Experience with multiple Markets and Solutions.2. Babbar has proven experience managing and developing service offerings, product management, andenzieing and leading sales and services teams.
Michael Babbar’s Personal Email Address, Business Email, and Phone Number
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Michael Babbar's Phone Numbers
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Michael Babbar's Ranking
Ranked #487 out of 9,738 for Board Member & Advisor in New York
Michael Babbar's Personality Type
Extraversion (E), Sensing (S), Feeling (F), Judging (J)
Average Tenure
2 year(s), 0 month(s)
Michael Babbar's Willingness to Change Jobs
Unlikely
Likely
Open to opportunity?
There's 74% chance that Michael Babbar is seeking for new opportunities
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Michael Babbar's Social Media Links
/in/mikebabbar /company/samsung-electronics-america /redir/redirect