Accomplished, versatile management professional with 15+ years experience building and aligning Global Application, Operation, and IT functions to achieve dramatic, bottom-line results. Solutions-driven technologist with a track record of improving efficiency, increasing resource utilization, reducing costs, and enhancing customer service levels. Recognized as a bridge builder who excels at pulling together globally distributed teams to attack difficult projects and develop innovative and proactive solutions to tough problems. Broad background spans multiple promotions to positions of diverse leadership during careers at Nimbic, CoWare and Synopsys.
• Highly analytical with the ability to work with management, staff, vendors, and customers to convert complex business requirements into actionable project plans.
• Successfully presents cutting-edge proposals to key decision makers to achieve buy-in.
• Consistently offers creative approaches to service delivery, workflow management, and process improvement.
• Strong mentor and coach; skilled at inspiring confidence, leading by example, and building high-performance teams committed to quality project deliveries on time and within budget.
• Demonstrated ability to quickly become proficient in new technical areas and successfully implemented solutions with new technology including SaaS, Virtualization and Cloud computing.
• Current hands-on experience with IT development and operations.
Specialties: IT / Operations Management,
Cloud computing (Amazon AWS and RackSpaceCloud),
DevOps (Puppet, Jenkins)
Software Development,
Virtualization (VMWare, Openstack, AWS)
Database Ops (PostgreSQL, MySQL)
$M Budget Accountability,
Change Management,
Demonstration / Presentation,
Training / Documentation,
New Product Launch / Release,
Professional Services,
Global Team Management,
System Integration,
Electronic Design Automation (EDA),
IT Outsourcing,
SalesForce Automation,
Program / Project / Product Management,
Senior Member of Technical Staff (DevOps & Automation) @ Operational responsibility for a cloud based platform, using tools as PagerDuty and NewRelic. Develop automation using tools as Ansible, Docker and Jenkins. From 2014 to Present (1 year) Director of Operations @ Nimbic is providing SaaS for engineering software. Responsible for cloud based and physical infrastructure. Moved the software development and IT infrastructure to Cloud environment, using Amazon VPC. Developed infrastructure automation using Python (Boto) and Puppet. Managing operations of Nimbic SaaS product. From March 2011 to July 2014 (3 years 5 months) IT Consultant @ Architected and deployed high availability web and database servers while significantly lowering the overall cost for Jabbertise, Inc. Designed the infrastructure using cloud servers (Rackspace), migrating legacy servers from older environments and adding database replication and server redundancy. From 2010 to 2011 (1 year) Dir of IT and Business Operations @ Met challenge of rebuilding IT organization to improve productivity while cutting costs. Managed an 8-person team of employees and contractors in 5 countries. Spearheaded and executed new initiatives such as VoIP, sales automation, version control, and computer monitoring. Controlled and consistently stayed within $3M budget each year.
• Transformed IT personnel distributed across global offices into a cohesive team who took ownership of all projects and assignments. Established standard processes and guidelines and restructured staff to better utilize resources, leading to increased morale, consistent uptime, and positive customer feedback.
• Significantly increased demos provided to customers to over 100 per month by implementing a Cloud based demo system using Amazon AWS.
• Proposed a more efficient, tiered, and outsourced support structure and secured approval for implementation.
• Cut operational expenses by $250K in first year and lowered capital budget by more than 50% the following years.
• Led deployment of VoIP system across multiple global sites, slashing telecom expenses by over $100K annually.
• Rolled out SalesForce, a SaaS based CRM, and implemented processes for forecasting, bookings, and order fulfillment. Created CoWare specific validation tools using C# and SalesForce Apex API.
• Successfully implemented virtualization of engineering environment with over 200 virtual engineering machines.
• Implemented high-availability virtual environment for Exchange and other key services by using virtualization, cutting cost by 50%. From May 2000 to June 2010 (10 years 2 months) Director of Operations @ Drove process improvement and created structure in a previously unmanaged technical publication and training function with writers in U.S., India, and Europe. Gathered input from various stakeholders and collaborated with VP of Engineering to put together a development and release process that was understood and accepted by the entire organization.
• Thoroughly defined development process and established metrics and events, eliminating previously missed functional and target dates.
• Modernized documentation by implementing online help with option to print using single sourcing tools, improving product usability, eliminating need to print manuals, and saving $18K per release.
• Upgraded training from classroom only to combined online and classroom and produced online material with 25% less resources. Utilized online tool to create interest, leading to qualified leads for newly developed product line. From 2003 to 2005 (2 years) Director of Corporate Applications and Methodology Team @ Hired, built, and managed a global team of developers to roll out and support promising technology in Electronic System Level Design to new customers of this start-up. Successfully led several re-launches of core EDA product to support new language (SystemC) and company acquisition/integration, despite minimal resources.
• Instituted formal Alpha and Beta programs for release, resulting in a more robust product that was easier to adopt by the field and the customer.
• Rapidly got up to speed on company technology to effectively communicate key customer, Sony and Matsushita, requirements to Engineering/Marketing groups and third party as ARM Ltd.
• Forged a third party relationship with outside vendor for SystemC language training. Developed a knowledge base for all account executives and an online tutorial for application engineers.
• Coordinated efforts between third party vendor, get2chip, and Co-Ware internal engineering to define a suitable interface between respective tools. Created and delivered solution at customer seminar in Japan to solicit feedback.
• Co-authored whitepaper with Cadence Senior Architect on joint Co-Ware Cadence SystemC flow. Presented the Co-Ware section of advanced EDA class at Stanford University. From 2000 to 2003 (3 years) Emerging Technology Product manager @ Asked by management to formalize the role of service-factory interaction and build a team of 10 specialists to implement new technology into the consulting organization. Championed formal training and feedback events, facilitating sharing of information between professional services and engineering. From August 1999 to May 2000 (10 months) Program Manager @ Supplied leadership and oversight for the timely delivery of ASIC design projects to major European customers such as Alcatel and Ericsson.
• Successfully managed completion of project for key client involving complex electronic design methodology, resulting in $500K in new revenue.
• Identified and cultivated relationships with new customers, leading to an additional $1M in new business and successful deployment of new EDA software. From 1998 to 1999 (1 year) Director of Applications @ Launched multiple new products and led seamless migration of Synopsys tools from UNIX to Windows NT platform. Hired a support team to deliver new technologies such as behavior/FPGA synthesis and system level design. Personally developed demo methodologies, training material, and application material. Established alternative support channels through OEM (Xilinx) and direct sales channels. From 1996 to 1998 (2 years) Application Manager @ Launched multiple new products and led seamless migration of Synopsys tools from UNIX to Windows NT platform. Hired a support team to deliver new technologies such as behavior/FPGA synthesis and system level design. Personally developed demo methodologies, training material, and application material. Established alternative support channels through OEM (Xilinx) and direct sales channels. From 1990 to 1996 (6 years) Manager EEPLD Development tools @ Lead the development of a Logic Compiler for programmable logic devices. Designed as well as implemented the Logic Compiler using C and C++. including parser, logic optimizer, and the event driven simulator. From 1987 to 1990 (3 years) Assistant Attaché' for Science and Technology @ Compiled two larger reports regarding silicon compilation and programmable logic devices. Edited several newsletters. Subjects; PLD, bar-code, laser printers, and an overview of news in electronics. From 1984 to 1986 (2 years) Software Engineer @ Designed custom-specific CAE software. Layout software in the area of automated design. Implemented and enhanced an algorithm for optimizing programmable logic arrays by folding. From 1984 to 1984 (less than a year)
MSEE, Electrical and Electronics Engineering @ Lund University From 1979 to 1984 Mikael Hakansson is skilled in: Software Development, Integration, Product Management, Product Development, Professional Services, SaaS, Cloud Computing, Telecommunications, Management, Embedded Systems, Unix, VMware, CRM, Perl, Salesforce.com