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Michelle MBA

Director of Finance Operations @ Comcast Cable

Director of Commercial Business Operations at Comcast Business

Dublin, California, United States

Ranked #873 out of 17,460 for Director of Finance Operations in California

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Michelle MBA's Email Addresses & Phone Numbers

Michelle MBA's Work Experience

Comcast Cable

Director of Finance Operations

October 2013 to Present

Comcast Cable

Senior Manager of Finance Operations

October 2011 to October 2013

Comcast Cable

Manager of Financial Planning and Analysis

March 2003 to October 2011

Michelle MBA's Education

St. Mary's College of California

Master of Business Administration (MBA) Executive Management

2009 to 2011

De La Salle University

BS in Business Management and BA in International Studies

1995 to 1999

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Michelle MBA's Estimated Salary Range

About Michelle MBA's Current Company

Comcast Cable

Finance leader for a region with $4 billion annual revenue, providing cable, high speed data, phone and security services to 2.7 million subscribers. Reports to CFO and liaison to corporate and divisional finance teams. Leads the development of short, medium, and long term plans to achieve strategic objectives. Strong focus on continual enhancement of the quality, efficiency,...

Frequently Asked Questions about Michelle MBA

What company does Michelle MBA work for?

Michelle MBA works for Comcast Cable

What is Michelle MBA's role at Comcast Cable?

Michelle MBA is Director of Finance Operations

What is Michelle MBA's personal email address?

Michelle MBA's personal email address is m****[email protected]

What is Michelle MBA's business email address?

Michelle MBA's business email addresses are not available

What is Michelle MBA's Phone Number?

Michelle MBA's phone (213) ***-*416

What industry does Michelle MBA work in?

Michelle MBA works in the Telecommunications industry.

About Michelle MBA

📖 Summary

Hello and thank you for viewing my profile! Passionate about emerging technologies, I apply 16 years of leadership experience motivating cross-functional teams and implementing strategic initiatives that generates a powerful blend of profitable and continuous improvement methods critical to business growth. I absolutely love aligning strategic and financial goals with streamlining operations and creating key metrics to improve efficiency and reduce cost. I’m a trailblazer for designing executive financial reporting packages, balance scorecards and KPIs to measure performance against strategic goals. A master at sharing and presenting information, I design and deploy clear, frequent communication with regular presentations to my team. I provide financial information that is relevant, trusted, and insightful, which enables the executive leadership teams to make effective decisions that improve the company’s performance. I thrive on creating a team that has tremendous synergy and fires on all cylinders to make a difference for our customer and employees. I love helping employees improve their performance, seek engagement, and develop their greatest potential. My passion and key to success is building authentic, trusting relationships with my business partners to understand their needs so that I can deliver expert advice, action-oriented analyses, and efficient business solutions. I welcome change, fresh challenges, and learning new things. With documented ability to deliver quality products and air tight project management, I have advanced throughout my career culminating in my present day management of a $4B budget and leadership of 22 employees who take care of 2.7M customers. TECHNOLOGY PROFILE: Hyperion Essbase | Oracle Financial Systems | SAP | Tableau | SQL | CSG | Excel | PowerPointDirector of Finance Operations @ Finance leader for a region with $4 billion annual revenue, providing cable, high speed data, phone and security services to 2.7 million subscribers. Reports to CFO and liaison to corporate and divisional finance teams. Leads the development of short, medium, and long term plans to achieve strategic objectives. Strong focus on continual enhancement of the quality, efficiency, and scale of financial information produced, through process improvements, financial tools and automation. Selects and develops a staff of 22 with 4 direct reports. Key Contributions & Results: • Prepares executive annual budget to meet corporate budget objective and satisfy business goals. Regularly interacts across functional areas with senior management to ensure unit objectives are met. Facilitates decision making and future business strategies that will drive growth and business model change. • Leads the finance team in creation and development of accounting procedures and approvals, financial reporting, billing and revenue analysis, data management, strategic business models to improve customer experience and increase profitability. • Leads a team responsible for reviewing fraud and chargebacks and analyzing disputed transactions to determine the appropriate response and backup documentation requirements to defend disputes. • Develops and mentors a team of financial managers and analysts. Partnered with HR and Employee Resource Groups in recruiting and professional development strategy resulting in a deeper pool of candidates for career progression. • Improves organization’s financial awareness and business acumen by designing and conducting a training and development program that benefits cross-functional teams: Finance 101, What the CEO Wants You to Know, Business Strategy and Financial Training. • Led the Oracle E-Business Suite 11i to R12 Integration & Data Migration. From October 2013 to Present (2 years 3 months) Senior Manager of Finance Operations @ Provided executive management with clear insights into drivers of business and financial performance and risk via adhoc and complex financial modeling, including sensitivity modeling, cash flow rate of return, payback period, and lease vs. buy analysis. Developed, recommended, and implemented financial policies, practices, and process changes across multiple organizations. Key Contributions & Results: • Created Executive Reporting Package – designed to focus on power ranking competition, benchmarking revenue performance and expense controls, reasons for disconnection, campaign analysis and monitoring adherence to policy to reduce churn and increase growth. • Established California Regional Financial Operating Center: consolidated 5 accounting locations into a centralized location; established accounting and billing department, budgeting and financial reporting; and developed financial operating policies and procedures. • Led a high profile, cross-functional team dedicated to research and evaluate opportunities to improve sales to connect process, directly reporting to the Region Senior Vice President. Improved sales completion metric by 20 bps, increased revenue by $3M. • Identified the opportunity and led the effort to modify contract terms with third-party suppliers resulting in an increase in gross margin by 250 bps. • Automated executive-level presentations and reports that improved accuracy, reduced production time, enhanced visibility and accountability of performance to budget and improved business partners’ experience. • Achieved consistent forecast accuracy of 98.5% and delivered Tech Ops Expense better than budget by $15M via leveraging cross-functional partnerships in evaluating key drivers of variances, communicating areas for improvement, identifying cost-cutting mechanisms, and implementing strategy. From October 2011 to October 2013 (2 years 1 month) Manager of Financial Planning and Analysis @ Managed $2 billion in expenses in partnership with various business units which include Technical Operations, Engineering, Care, Marketing & Sales, Admin, and Business Services as well as Division Shared Services groups to achieve budgeted performance and improve efficiency. Key liaison between Corporate Finance and Business Units. Led a team of 5 analysts. Developed action-oriented analyses, identified and implemented opportunities for improvement of compensation plan and commission analysis. Key Contributions & Results: • Developed financial models including but not limited to revenue discounting trends, sales completion rate, technical workforce productivity, overtime usage, staffing forecast models, and life cycle value of a customer. • Increased cash flow by $2M through reducing Security cost via an in-house modified duty program and reducing Insurance cost by decreasing employees on LOA in collaboration with HQ Risk Management, HR, and Safety departments. • Designed and implemented audit procedures for Sales Commissions. Identified themes across multiple audits, evaluated the extent of mitigating controls and proposed a new compensation plan that yields value-centric sales, which increased revenue generating units. • Implemented expense journal entry automation and converted invoicing process to 98% electronic, which reduced cycle time, increased accuracy and audit-ability. • Oversaw implementation of new procurement card program process, reducing the volume by 60% and increasing the company audit compliance to 98%. • Increased reporting integrity and efficiency on Subscriber month end close process, reducing required resources by 83%. • Led the company conversion to SAP System for Headcount reporting. Managed the standardization of job classification and implementation of new Headcount reporting in collaboration with business unit partners and HR team. From March 2003 to October 2011 (8 years 8 months) Business Operations Manager @ Responsible for operational management, budgeting, forecasting, financial modeling, and executive management reports and presentations. Led a team of 4 analysts. Conducted financial audits to ensure compliance with GAAP and corporate policies. Key Contributions & Results: ■ Streamlined policies and procedures and established spending controls which resulted in decreasing operating expenses by 25%. ■ Developed and implemented a sales “scorecard” that promote awareness and generate improvement actions, resulting in annual deposit of $132M, an average retention target of 95% and exceeded sales goal by 250%. ■ Documented gaps in the company’s formal policies and procedures, shared best practices across the district, and implemented internal controls to protect assets and minimize risk, elevating previous audits with “not-effective” results to primarily “effective.” From December 1999 to March 2003 (3 years 4 months) Master of Business Administration (MBA), Executive Management @ St. Mary's College of California From 2009 to 2011 BS in Business Management and BA in International Studies @ De La Salle University From 1995 to 1999 Michelle MBA is skilled in: Essbase, Financial Modeling, Forecasting, Variance Analysis, Accounting, Cross-functional Team Leadership, Cash Flow, Analysis, Auditing, Program Management, Strategy, SAP, Budgets, Financial Forecasting, P&L Management

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In a nutshell

Michelle MBA's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

4 year(s), 1 month(s)

Michelle MBA's Willingness to Change Jobs



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