It's a privilege to work in such a high-energy environment with so many talented technical and non-technical experts where individual contributions make a noticeable impact. Here at SendGrid, we enthusiastically approach and overcome challenges and roadblocks by contributing our unique expertise to inventing and carrying out collective solutions. What I bring to this wonderful company is more than 15 years of experience in: ► system architecture, installation, and maintenance ► server and network support ► large-scale project planning and management ► infrastructure designs, build-outs, migrations, and upgrades

DevOps Engineer @ From 2015 to Present (less than a year) Denver, COSenior System Administrator • Network Administrator • Database Administrator @ I was delighted to be at a company that underwent such incredible, sustained growth. While fantastic, this growth made it necessary to completely revamp the network, servers, and many of the applications. In my first nine months, I rebuilt every server and, in the process, virtualized and upgraded each one. This allowed us to more easily add new features to the site and to quickly spin up additional servers. Just as the rebuild project was ending, we decided to move to a virtual data center. The previous efforts were hugely beneficial and I was able to complete that move in only three months. KEY CONTRIBUTIONS: ► Developed and executed a plan to consolidate and virtualize all of the company's servers. ➢ Eliminated all single points of failure and logically distributed services across servers. ➢ More than tripled capacity, significantly increased site stability and responsiveness, and added much needed fault tolerance. ► Created comprehensive Puppet configurations to manage every server as well as the developers' VMs. ➢ Utilizing this robust infrastructure, quickly added additional servers as needed. ➢ Successfully moved 30 production, test, and development servers into two virtual data centers in just three months. ► Worked closely with the development team as they rolled out new site features. ➢ Installed, configured, and maintained MongoDB, Solr, Tomcat, and Varnish, in addition to the LAMP stack, in support of these releases. ➢ Introduced a scalable deployment strategy to support a semi-weekly release schedule. From 2013 to 2015 (2 years) Castle Rock, COCompute Team Lead • Senior Linux Engineer @ I was thrilled to contribute to an impressive team that collaborated to improve the site which had 100M registered users who uploaded more than 4M images daily, that stored 10B photos and videos or 17PB of data, that received 23M unique US visitors monthly. Here, I had an opportunity to generate $100K in new revenue for the company by writing rules to redirect traffic to pages containing ads. Another massive undertaking in which I was heavily involved was hosting Twitter's initial photo storage offering. We were gratified that, although the upload rate was significantly higher than projected, we kept pace with demand. KEY CONTRIBUTIONS: ► Introduced and maintained Apache rules to redirect traffic from major search engines, popular social networks, and other large sites. ➢ Enhanced site stability and generated $100,000 in annual revenue. ➢ Constructed additional redirects to entice users to remain on the site. ► Following every acquisition, integrated the acquired company’s servers into Photobucket's environment. ➢ Engineered numerous servers in support of the successful launch of Twitter's photo storage offering as well as servers to support Photobucket’s new business ideas. ► Planned and coordinated the move of the company's 75 most critical servers in two successive data center moves. ➢ Rebuilt and relocated each of these servers and orchestrated the cutover with minimal downtime, crucial to the success of the moves. ► Architected reliable and scalable solutions for the company’s infrastructure servers including Bacula, CFEngine, DNS, KickStart, LDAP, Postfix, and Xymon. ➢ Built highly available clusters, master/slave tiers, or independent peers, as appropriate, for each of these essential services. ► Implemented CFEngine to manage the configurations of 1,500 servers often by reverse engineering legacy servers or by modifying code. ➢ Reduced the server count by more than 10%, improved performance, and facilitated troubleshooting. From 2007 to 2013 (6 years) Denver, COManager • System Administrator • Network Administrator @ I was fortunate to be a part of a company that not only survived the dot.bomb, but thrived as it grew from seven employees to over 100. During that time, I moved the company into its own office space, complete with a computer room, and into a world-class colocation facility. As the company grew, I managed the voice and data side of four office expansions as well as two colocation facility moves. One reason the company succeeded was because we always held down spending. I was able to do my part by researching vendors, timing purchases, and buying used equipment. KEY CONTRIBUTIONS: ► Architected the company's entire voice and data infrastructure. ➢ Supported both the business and its customers. ➢ Designed several scalable, highly available clusters of Sun servers. ➢ Provided uninterrupted access to business-critical applications in accordance with strict SLAs. ► Successfully planned and executed three collocation facility moves with zero customer impact. ➢ Researched facilities, identified hardware and software requirements, wrote project plans, and coordinated tasks. ➢ Analyzed potential problems and developed solutions to prevent downtime. ► Planned, built, and maintained robust development, test, and production environments. ➢ Allowed the ASP to grow its customer base quickly and seamlessly. ➢ Implemented rigorous controls to ensure consistency among the different environments. ➢ Produced a more predictable application release cycle. ► Managed space, power, and cooling issues for the internal infrastructure and for the development and test environments. ► Managed all technical issues in support of the startup company's move into its own office space. ► Managed the three-member Technical Operations team which included an NT Administrator and Desktop Support Technician. ► Drove several security-related initiatives including developing and writing the company's Disaster Recovery Plan, Security Policy, and Incident Handling Procedure. From 2000 to 2007 (7 years) Denver, CO

BS, CIS/MIS @ University of Maryland University College Michelle Bradshaw is skilled in: Apache, Linux, Unix, Data Center, CentOS, Servers, System Administration, Cluster, Disaster Recovery, PHP, Load Balancing, System Design, Puppet, Security, LAMP administration, Networking, Project Management, Shell Scripting, Cloud Computing, Hadoop, Infrastructure, LDAP, System Architecture, System Monitoring, Tomcat, Backup Solutions, CDN, DNS, Failover, Firewalls, MongoDB, NFS, Nginx, RPM, Virtualization, Cfengine, Chef, Cobbler, DevOps, Git, KVM, MySQL, Perl, Python, Ruby, SaltStack, Ubuntu, Varnish