Manager | eCommerce Software Development @ Neiman Marcus
Visual Art & Creative Writing @
Davidson Fine Arts
I am a dot connector.
I studied Fine Art and then changed course to pursue my love of pure mathematics. A planned hiatus from advancing in my education turned into an unexpected career as a technologist, a software developer, a software architect, a team leader providing direction to others. My aptitude for leadership was the impetus to
I am a dot connector.
I studied Fine Art and then changed course to pursue my love of pure mathematics. A planned hiatus from advancing in my education turned into an unexpected career as a technologist, a software developer, a software architect, a team leader providing direction to others. My aptitude for leadership was the impetus to segue my career onto a management track. In turn, this new trajectory provided opportunity to bring my unique background and skills to the emerging field of User Experience Design.
I have come full circle in the unexpected, meandering way that only real life can play out.
At the heart of it, I connect with and lead people. I create safe spaces for people to explore, fail, strengthen their gifts and ultimately connect with opportunity. I coordinate comfortably and confidently with people across different strategic and business units to execute with close collaboration and shared purpose to the organization’s vision and values.
I love what I do.
My passion today is in connecting the practice of User Experience and a design-centric approach with traditional Marketing, Product Management, and Engineering practices to solve real problems for real people through satisfying experiences that provide business value.
Manager | User Experience Center of Excellence @ From December 2014 to Present (1 year 1 month) Manager | User Experience Design & UI Technology @ Managed the performance of a centralized, cross-functional team specializing in User Experience Design and UI Development, distributed between the United States and Krakow, Poland, and supporting globally distributed employees located in the United States, Poland, and India.
Led UI Technology team in updating UI Technology Standards & Guidelines, including definition of the technology stack and development of shared tools and resources. Established governance model for continued evolution and provided hands-on front-end development training, coaching, technical solutions design, advanced troubleshooting, and ad hoc consulting for teams migrating to current standards.
Led UX Design team in updating Visual and Interaction Standards & Guidelines to bring up-to-date with current user expectations, modern interactions, and providing direction for touch experiences. Established governance model for continued evolution and provided User Research, Interaction Design, Visual Software Interface Design, for new product development and product redesign/rewrites. From March 2010 to December 2014 (4 years 10 months) Manager | eCommerce Software Development @ Primary point-of-contact for the Marketing and Merchant business units. Assessed project feasibility and assisting in ROI determination and Cost/Benefit analysis. Conducted JAD meetings, captured business requirements, and created functional requirements, utilizing standard SDLC processes and practices for project management. Maintained communication with executives on project status, risk assessment, technical recommendations, and staffing concerns.
Held project management responsibilities, including managing long-term development efforts with complex, cross-functional team resource requirements, such as platform upgrades, new software installation and utilization, and new website development, as well as smaller work requests delivered on a monthly release cycle, and participated in the resolution of production issues with aggressive SLA expectations. Oversaw the development of eleven consumer facing, white-label websites and managed support activities following delivery. From April 2001 to January 2009 (7 years 10 months) Consultant | Principal Architect & Project Lead @ Information technology services provider focused on Internet and digital technologies. From May 1999 to April 2001 (2 years)
B.S., Mathematics, Computer Science, Economics @ Oglethorpe UniversityVisual Art & Creative Writing @ Davidson Fine Arts Michelle Arrieta is skilled in: Cross-functional Team Leadership, Software Development, Business Analysis, Software Project Management, E-commerce, User Experience, Vendor Management, Business Process, Agile Project Management, Management, IT Strategy, Strategy, Project Management, Project Planning, Leadership, Strategic Planning, Agile Methodologies, Requirements Analysis, Process Improvement