With more than 15 years experience as leader and 10+ years internationally on senior management level I have developed a diverse background. Working with and leading many people from all over the world have given me a very good understanding of both cultural backgrounds and their different motivation patterns. Specialized and successful in retailing, consumer insight, strategic and tactical business planning combined with many years direct involvement in the operation.

Senior Manager Digital Development @ The focus of this newly created position is to bring the IKEA concept fully into omnichannel retailing through new web and mobile interface combined with extended ecommerce capabilities. Monitor emerging technologies and other retailers initiatives, and assess when new technology is mature enough to be considered by the business. Staying current with trends in consumer behavior and expectations to meet today and future demands. From April 2013 to Present (2 years 9 months) Senior Manager Customer Relations @ From 2009 to Present (6 years) General Manager Burbank CA, United States @ From 2006 to 2009 (3 years) General Manager Haarlem, The Netherlands @ From 2003 to 2006 (3 years) Logistic Manager @ From 2001 to 2003 (2 years) Sales Manager @ From 1999 to 2001 (2 years) Sales trainee and department manager @ From 1993 to 1999 (6 years)

Master, Buiness @ Niels Brock From 1990 to 1994 Michael Valdsgaard is skilled in: Retail, Logistics Management, Strategic Planning, Customer Service, Team Leadership, Operations Management, Leadership, Customer Experience