Michael is a Global Unified Communications (UC), New Media, Innovation,Cyber-security/Technology, Neuroeconomics, Digital Intelligence Strategist who successfully navigates stakeholders through optimizing Internet, Mobile & other New Media Technologies to transform their encounters by integrating websites, video, blogs, newsletters, surveys, apps, social media tools, R&D and multi-platforms with efficient and effective tactics and strategies. SOME DEPLOYED KAI-ZEN-CENTRIC,MODALITIES: Consistent performance of managerial, leadership and training responsibilities in global, multi-tiered, cross-functional environments; engage Evidence-Based, Predictive Decisions Support/Knowledge Management Systems engineering, operations, system service/management,training, standardization, project and process management, HIT, "Meaningful Use", e-Learning/e-Business. Strong interpersonal and team building skills with proven business, technology, financial management, leadership and training experience. Top track record of consistently exceeding objectives while utilizing measurement based decision making and managing large dollar projects. •Neuro-learning, social/cognitive/cultural neuroscience and neuro-informatics practitioner •Project Manager/Trainer/Consultant of Business & Financial development, e-Learning/e--Business, Healthcare Management & Technology modalities •Design, Develop, and Deliver Customized Online Training for E-Commerce, Dbase, Security, Market Research and related •Provide Project/Program/Portfolio Mgmt support for global multi-platform environments. •Provide root cause analysis and update SOP's to maintain operational stability. •Manage multi-tiered projects in cross-sectional/cross platform/multifunctional environments. •Coordinate community, business, technology develop and vendor relations, technical and contract support to scalable engagements. •Implement Finance, Healthcare, Education UC-centric integrations. Specialties:MBA - Management, Strategy, Leadership, Collaboration and Innovation, PMP, Six Sigma, B.B.A, Info Systems, Howard University, Washington, DC TECHNICAL EXPERTISE: MBA - Management, Strategy, Leadership, Collaboration and Innovation; PMP, PM, MCSE since 1996, Microsoft & CISCO Expert, Certified TCP/IP Analyst, Certified Continuity Planner, Network +, A+, Member of PMI Institute, CISCO CERTIFIED VOIP, Audio-Video Production, E-Business/Learning, ID and New Media Technologies Specialist

Associate, Digital Business Solutions Analyst/Strategist @ Lead in the analysis, design, development, implementation and evaluation of quality training and management consulting solutions for growth organizations with global scope. • Business requirements and process design • Vendor selection support • Business Solution Analyst responsible for defining, identifying, implementing optimizing and automating opportunities for learning management system (LMS) and digital processes used within the Project and Operations group for Sales, Channel and customer audiences. LMS blueprint scope is to deliver business requirements and support the vendor selection process for learning management system. Work as Business Solution Analyst along with other team members to own and manage the overall definition of the end-to-end business processes and requirements and support the vendor selection assessment and provide recommendations that meet the business objectives. • Responsibilities also include leveraging best practices in learning management processes and solutions to support customized LMS analysis, design/development/selection, implementation and evaluation processes. • Structure and lead the effort to collect and document business requirements, workflow design, process mapping, functional specifications, gap analyses, and use cases. Capture processes and system gaps associated with proposed solutions. Coordinate and lead the design of the functional and technical solution, and engage as appropriate to test that the systems meet the requirements. • Drive major process re-engineering efforts. Work with C-Level in conjunction with management and business teams to help identify significant process opportunities and optimize ROI. • Provide specific and specialized industry, functional or analytical skills to complete analysis and develop client-centric solutions. • MCSE From July 2011 to Present (4 years 4 months) Chicago, IL - GlobalCEO-CIO - Learning Technology and INFOSEC & Assurance Expert @ Digital/Digital Intelligence, R&D, Learning/Instructional Technology and Multimedia Strategy Expert, Neuro-Attraction and Social Entrepreneurial Development Pioneer; MCSE From June 2010 to Present (5 years 5 months) Greater Chicago AreaAccount Director @ Staff the team, manage relationships, and keep a bird’s-eye view of the project. Check in with a Taproot Program Manager to track progress and resolve challenges to ensure the successful completion of each project. Manage strategy, digital strategy and creative projects Engage Corporate strategy management and/or financial analysis Manage leadership teams Negotiate executive and/or board-level relationships, Lead C-Level, Director, SVP, VP, CTO, and partner-level strategic planing and deployments Taproot Foundation is a nonprofit organization that makes business talent available to organizations that are working to improve society. We engage marketing, technology, strategy, design, and HR management professionals on pro bono projects, called Service Grants that benefit local nonprofits. Our goal is to ensure that one day all organizations with promising solutions will be equipped to successfully take on urgent social challenges. To date, we have engaged close to 5,000 professionals on close to 2,000 pro bono projects benefiting education, health, environment, social service, and arts initiatives. From May 2013 to Present (2 years 6 months) Greater Chicago AreaMicrosoft & Apple Partner, MCSE @ MS Solution Suite Strategic Global Deployment Mastery From 2010 to Present (5 years) GlobalMBA Business Plan Advisor @ PEP teaches entrepreneurship to carefully selected, proven leaders with high potential for major societal impact. Graduates are coached by top executives nationally and have received coverage in NBC Nightly News, Wall Street Journal, New York Times and Entrepreneur Magazine. Each graduate is matched with an MBA Adviser from universities including: Harvard, Yale, MIT, Stanford, etc As a Business Plan Adviser, I help the participant produce a grammatically correct and conceptually sound business plan. We aren’t just doing a feel good exercise where the men create business plans that are “good for an inmate.” Our participants already have an X on their backs when released so they need to meet an even higher standard. Their business plans should rival those written by MBA students, and we hope provide great feedback and guidance to help them reach that high standard. My Adviser duties include: Conceptual Feedback: Be direct with your feedback and try to steer him in the right direction. Don’t be afraid to tell him one of his ideas may not work if you don’t think it is feasible. Help him create a conceptually-sound business plan. Business Consulting: Challenge him to think about things he may not have considered. Use your business toolkit to suggest different marketing and pricing strategies. You’re the expert—give him some direction! Market Research: The participants have no Internet access and some have been locked up for long periods of time. Use your research skills to help them find information on pricing, competitors and the market. Reality Check: The profit margins on mowing a lawn shouldn’t be 90%. Use data to provide a reality check when the plan seems unrealistic. Financial Advice: Of all the business plan sections, the financials are usually the most confusing for our participants. You will be the sounding board for financial projections. Encouragement: You can include words of encouragement along with any general comments about the document. From January 2006 to Present (9 years 10 months) Houston, Texas AreaINSTRUCTIONAL DESIGNER, CONTENT CREATOR- eLEARNING @ • Conceptualize, create, design, develop and facilitate educational content in various subject matter areas.. • Conduct training needs analysis Write ID plans, reports, and status updates collect content Design learning and performance support solutions. Experienced in design for CBT/WBT (computer based training/web based training) training programs Develop learning and performance support solutions. • Write course descriptions, training programs, training aids and Interactive CBT/WBT content co-creation. • Online content currently facilitated in subjects, include: Web Videography, SQL RDBMS, Project Management, Interactive e-Survey Strategies, Digital Market Research Strategies. • Develop, design and manage evaluation tools to measure learning and performance outcomes. From May 2004 to Present (11 years 6 months) REMOTEDirector @ •Neuro-learning, social/cognitive/cultural neuroscience, neuro-economics and neuro-informatics practitioner • Utilized ADDIE methodology and work with key stakeholders and SMEs to design and development instructional content that adhere to Adult Learning Theory modalities. •Project Manager/Trainer/Consultant of Business & Financial development, e-Learning/e--Business, System Software, Healthcare Management & Technology modalities • Expert in self-training on a multiplicity of software/system systems, processes and tools with minimal assistance. • High proficient in MS Office Suite, Instructional Design documents, Curriculum Development, Adult Learning Principles, Video/Screen Capture, Articulate, Captivate, Adobe and related. •Project, process, decision support/knowledge systems management , security and monitoring. Deliver e-technology deployments; scopes ranging from small biz to community, new commercial construction -to- very large scale projects. •Provide Project/Program/Portfolio Management support for global multi-platform environments. •Provide root cause analysis and update SOPs to maintain operational stability. • Develop training materials including presentations, instructor and participant guides, classroom activities, practice exercises, and handouts that meet the needs of adult learners in a training environment. Conduct reviews of deliverables for instructional quality. •Create and implement Change Control on business requests for system and application upgrades, patching and operational stability. •Manage multi-tiered projects in cross-sectional/cross platform environments. •Design, Develop, and Deliver Customized Online Training for E-Commerce, Dbase, Security, Market Research and related • Design and deploy training, curriculum for pharmaceuticals and healthcare environments impacting 7,000+ end users. From January 1996 to Present (19 years 10 months) Learning Technology-Instructional Design Professional and TrainerINSTRUCTIONAL DESIGNER, SME @ • Interview and work with SMEs from various areas, graphics, editing and entire global production teams to develop content, materials and media based on detailed designed specifications and using prescribed templates • Serve are Subject Matter Expert (SME) for technology and project management on and offline course development. • Review and revise content based on feedback from stakeholders and engage content discrepancy issues with team leads. From June 2009 to December 2012 (3 years 7 months) REMOTEBusiness Developer @ Global Trainng From 2010 to 2011 (1 year) Program Manager @ * Program/Program Development From 2008 to 2010 (2 years) Technology and Project Management Instructor @ •Network management technology instructor in all areas of LAN/WAN implementation. •Subjects: CISCO, Telecommunications, Microsoft, Linux, Network+, A+, LAN/WAN, network and wireless, e-commerce planning, project management, design and administration. •Continually Utilize excellent written and verbal communication •Develop and implement “real world” learning projects. •Develop “Case Study” models and projects for networking, network and system security and management theory and lab implementations. From September 2002 to March 2008 (5 years 7 months) E-Technology/Business Development Director @ Manage and Develop Global Projects From 2004 to 2008 (4 years) Manager, IT @ Global IT/Innovation Management From 1999 to 2001 (2 years)

Master's Degree, Learning and Technology - Instructional Design - Educational Research @ Western Governors University From 2013 to 2015 Master of Business Administration (MBA), IT - Management, Strategy, Leadership, Collaboration & Innovation, 4.0 @ Western Governors University From 2010 to 2012 B.B.A., Computer Information Systems @ Howard University From 1981 to 1987 Michael Kaizen is skilled in: Leadership, Six Sigma, Management, Strategy, Project Management, Business Analysis, Visio, Team Building, Program Management, Electronic..., PMP, Telecommunications, Project Planning, Change Management, Wireless, Networking, Team Leadership, Mobile Devices, Business Intelligence, Management Consulting, Vendor Management, Training, Software Documentation, Business Process..., Troubleshooting, Security, Cross-functional Team..., Databases, Process Improvement, E-commerce, Market Research, SDLC, CRM, SharePoint, Software Project..., IT Strategy, Entrepreneurship, Requirements Analysis, Information Technology, Technical Support, Integration, IT Management, MS Project, Testing, Analysis, Quality Assurance, Linux, PMO, Project Portfolio..., Consulting