Focused sales professional concentrating on providing excellent service to my customers.

Northeast Account Manager, Healthcare Sales Division @ Everbridge fills the “critical” void in existing unified communications programs by providing organizations with a platform to communicate and collaborate during disruptive events. More than 2,500 clients around the world rely on Everbridge to be better prepared, make better decisions, and communicate and collaborate quickly and confidently during emergencies and all types of operational incidents and continuity events. From December 2014 to Present (1 year 1 month) Associate Sales Account Manager @ Associate Sales Account Manager. An individual contributor who was responsible for selling customer experience solutions and services to large enterprises in Canada. Also managed relationships and sales to large Network Equipment Manufacturer customers throughout North America. 2013: 177% of Quota, President's Club Other roles at Empirix included: Inside Sales Representative (2011-2012) 2012: 140% of Quota, President's Club 2011: 125% of Quota Sales Specialist 2010 2010: 149% of Quota From January 2010 to December 2014 (5 years) Intern @ Internship with Massachusetts State Police Detective Unit out of Essex County District Attorney's Office. From May 2009 to September 2009 (5 months)

BSBA, Business Mangement @ Suffolk University - Sawyer School of Management From 2007 to 2010 Saint Anselm College From 2005 to 2007 Michael Bourque is skilled in: Sales, Lead Generation, Customer Service, Solution Selling, Call Centers, Unified Communications, Negotiation, Enterprise Software, Sales Operations, Telecommunications, VoIP, Cold Calling, Customer Experience, Prospecting, Mobile Devices