Melissa Howard's Email & Phone Number

💼 Past Experience

In her previous work roles, MelissaHoward managed customer support for a small business in marketing, and managed customer success for a business in customer service. In both of these roles, she operated independently and fulfilled duties that ranged from greeting customers and request tips from them, to troubleshooting their issues. Additionally, she was responsible for developing and implementingCustomer Centric approaches and processes, as well as overseeing the performance of the teams that worked within those departments. In both of her previous roles, she rose through the ranks and left her mark on her departments, developing strong relationships with her team members and establishing herself as a leader both personally and professionally.In light of her current role as Manager of Customer Support and Customer Success at Bullhorn, MelissaHoward brings a wealth of experience to the table that is relevant and valuable to the company. Her background in customer service and marketing makes her an ideal leader and coordinator who is entrenched in the company culture and familiar with the needs of her customers. Additionally, her background in developing and implementing customer centric approaches and processes makes her a perfect fit for the role of Manager of Customer Support and Customer Success. She has a real understanding of what it takes to succeed in customer service and will be able to help Bullhorn meet their goals of becoming a better customer service organization.

🎓 Education

Melissa Howard's education began with a Bachelor of Arts in Theatre Arts from Brandeis University. After completing her undergraduate education, she continued her education by receiving a Master of Arts in education from the University of Massachusetts Boston. Melissa Howard currently resides in Boston, MA and is working to obtain her first professional degree, a Master of Education in Special Education. In her spare time, she enjoys traveling, spending time with her husband and two children.

💡 Technical & Interpersonal Skills

Melissa is a experienced technical and customer support manager. Her experience comes from working with both technical and customer support teams. She has a deep understanding of the customer experience and how to support it. She is also proficient in mechanics and has aDemonstrated experience in Monitors, Routers and Wireless Networks.