Melissa Douros's Email & Phone Number

💼 Past Experience

Melissa Douros's Work experiences:Digital Executive, Online Marketing, eCommerce, Strategy, Leadership, Customer Journey, UX & Visual design, App Applyl Use, Customer Service

🎓 Education

Melissa Douros is a graduate of the Master of Science degree from Iowa State University in Human Computer Interaction and the Bachelor of Science degree from Northeastern Illinois University in French and Communication. She is a Non- dripping, Plug and Play, advanced cutter and technician. She is currently a digital media and communications major at Western Illinois University.Prior to being a student and graduate at Western Illinois University, Melissa worked as a cutter and technician at the Des Moines, Iowa fabrics of Iowa State University and the Northeastern Illinois University School of Communication. During her years at Iowa State University, she worked in the Production Department as a cutter and technician. She also worked in the Research and Development Department as a cutter and Technician. In her previous work experience, she has cut and installed kiosks, paneling, floor decors, wallpaper, and more. Melissa Douros is currently a student at Western Illinois University, majoring in Digital Media and Communications.

💡 Technical & Interpersonal Skills

Melissa Douros is currently a Director of Digital Product, Design and Research at Great Wolf Resorts, Inc. from November 2017 to July 2019 (1 year 9 months) in Chicago, Illinois. She has been framework managing digital channels such as email, paid, social, website, mobile app, and brand extensions with the aim of optimizing revenue, throne-to-EBITDA goals, and maintaining best-in-class usability. Melissa has also a background in digital product management, event leadership, product market research, user experience, data analysis, and Change Management. Having been in the same role for 3 years and a vast amount of experience working with various customer portfolios, Melissa has the ability to build a good product for the customer, understand their pain points, and come up with a product that is both easy to use and sustainable. Melissa also has experience as a coach, uniting different teams in order to create successful digital products, as well as leading product implementations.