IT Infrastructure & Cyber Security @ From November 2015 to Present (2 months) IT Graduate @ IT plays a critical role as a core business enabler, driving ERP, CRM and PLM strategies and implementations as well we supporting the new era of digital, mobile and social media strategies. The IT function also plays a crucial role operationally, in providing IT support to
all users within the business and continuously striving to provide effective and fit for purpose IT solutions. From September 2015 to Present (4 months) IT Service Delivery @ From September 2015 to November 2015 (3 months) Production Engineer (Internal Placement) @ Two week production placement in motor vehicle manufacturing. Body and white department. Assembling and preparing Aston martin body panels and tub chassis for painting. From September 2015 to September 2015 (1 month) Resourcing Consultant @ Resourcing consultant for Angard Staffing (Royal Mail) responsible for the co-ordination for placing part-time casual agency workers into day-day work at sorting offices across the UK.
Core duties included managing the relationship between Royal Mail by personally overseeing Manchester’s largest sorting office by providing and answering to all resourcing requests under agreed upon SLA’s, duties also included administration activities such as vetting new candidates and co-ordinating Interviews. From June 2014 to August 2014 (3 months) IT Intern - CRM @ London Hammersmith & Hounslow Offices.
The CRM/Solutions delivery teams is responsible for the vision, strategy, development and deployment of business critical solutions focused on the key processes of GE Capital’s operations. The applications are Salesforce.com and Oracle Siebel. As an Intern I have focussed on the following responsibilities:
• Project Management lead for small technical components and mobile technologies
• Plan, lead, monitor and report on project activity aligned to enhancement release schedules
• Lead project definition and analysis phases alongside business stakeholders to ensure that the articulated requirements are adequate and sufficiently mature to implement effectively in Siebel.
• Manage the relationship between the Business/Stakeholders and the project to ensure needs are met and a seamless transition is achieved at project closure
• Active involvement in the internal process improvement areas and tools and portals to support the strategy and planning of the CRM and company.
• Vice president for General Electric UK IT intern committee From June 2013 to May 2014 (1 year) London, United KingdomPartnering Director/Project Co-ordinator @ From June 2012 to July 2013 (1 year 2 months) Specialist @ The Apple Retail Store, the unique gathering place where people come to discover Apple products. Specialists connect consumers to incredible products. Unparalleled people skills and tremendous product knowledge make Specialists an indispensable part of every team.
Responsibilities for supporting both B2C and B2B customers delivering the highest standards of customer service. A privilege to be involved and working with a diverse and extremely talented, passionate team of people. From November 2012 to February 2013 (4 months) Apple Specialist @ Retail Sales Advisor/Apple Specialist, responsible for the sale and support of consumer electronics for both B2B and B2C customers with responsibilities in Sales,Customer Service, Technical Support and Retail Management.
In-Store Apple Specialist with extensive knowledge and experience in Apple Hardware and Software Technologies. From December 2010 to November 2012 (2 years) Founder/Administrator @ From December 2004 to January 2012 (7 years 2 months) Northampton, United Kingdom
Bsc (Hons), Information Technology Management, 2:1 @ Bournemouth University From 2011 to 2015 A-Levels, Advanced Diploma in Information Technology, National Certificate, Business Studies @ Tresham College Of Further and Higer Education From 2009 to 2011 GCSE, English, Maths, Science, History, IT @ Manor School And Sports College From 2004 to 2009 Matthew Kidd (BSc, MBCS) is skilled in: Web Design, HTML, Web Development, Computer Hardware, SEO, CRM, SQL, Windows, Database Design, Mac OS X, Project Management, JavaScript, CSS, OS X, Sales