Matt Sanchez's Email & Phone Number

💼 Past Experience

Voice of Customer (VoC): From 2005-2013, I was responsible for developing, developing, and executing the vision, strategy, and tactics for the Cupertino, CA-based Voice of Customer as a program manager. I was also responsible for driving strategy across all customer touchpoints - Online, In-Store, Phone, and Video - across all geographies.• Led design and implementation of key metrics for an executive marketing dashboard, used by enterprise leaders to form data-driven points of view grounded in fact, not assumptions• Developed sustainability methodologies, processes, and data models which served to integrate disparate data sets, and allowed for insight generation across the organization.• Led work in development of an internally launched customer facing solution, which impacted all geographies, across all channels.• Led the creation and implementation of a Lean Six Sigma Green Belt process in the company.Best Buy: From January 2007-December 2009, I was a Technical Program Manager for Geek Squad Protection, responsible for developing, developing, and executing secure integrated IT/Business solutions across 30+ systems impacting Best Buy's assurance program.• Led the design and implementation of key metrics for an executive marketing dashboard, used by enterprise leaders to form data-driven points of view grounded in fact, not assumptions• Developed sustainable methodologies, processes, and data models which served to integrate disparate data sets, and allowed for insights generation across the organization• Led work in development of an internally launched customer facing solution, which impacted all geographies, across all channels.• Led the creation and implementation of a Lean Six Sigma Green Belt process in the company. Best Buy For Business: I was responsible for directing the design, development, and implementation of the company’s flagship, next-generation customer service solution - Best Buy.COM.• Led the development and implementation of customer facing solutions across all channels across the company, including Online, In-Store, Phone, and Video.• Led design and implementation of key metrics for an executive marketing dashboard, used by enterprise leaders to form data-driven points of view grounded in fact, not assumptions• Developed sustainability methodologies, processes, and data models which served to integrate disparate data sets, and allowed for insights generation across the organization.• Led work in development of an internally launched customer facing solution, which impacted all geographies, across all channels.• Led the creation and implementation of a Lean Six Sigma Green Belt process in the company.My total experience includes 4 years at Best Buy as a Technical Program Manager for Geek Squad Protection, and 2 years at Amazon as a Sr. Data Engineer.

🎓 Education

- Master's of Science in Philosophy from the University of California, Davis -Doctorate of Philosophy in Moral Philosophy, University of Toronto Matt Sanchez's educational background and work readiness are based on his undergraduate education which he received from the University of California, Davis, and his graduate studies at the University of Toronto.Matt Sanchez has completed a Master's of Science in Philosophy from the University of California, Davis, and a Doctorate of Philosophy in Moral Philosophy from the University of Toronto.As a philosopher, Matt Sanchez has focused on issues like duty, responsibility, and blame. He has written and spoken on these topics in various venues, most notably at the University of California, Davis, where he was an undergraduate, and at the University of Toronto, where he is a post-doctoral fellow.Matt Sanchez has brings significant work experience to the table as a policy analyst with various think tanks and organizations. He has focused on various aspects of government and public policy, most notably in the fields of foreign policy, immigration policy, and health care. Matt Sanchez is prepared for a career in philosophy, governments, and public policy. His education, training, and experience have taught him that principles and values are essential to good policymaking, and that understanding human beings and theirrespective needs is essential in order to create equitable and effective systems.Matt Sanchez has the ability to think deep and carefully about complex subjects, and he has the skill and experience to do so in an efficient and effective way. He is patient,HD, and has a high level of curiosity,Extraversion,introspection, and problem solving skills.

💡 Technical & Interpersonal Skills

Matt Sanchez has a background in data engineering, infrastructure, and real-time data acquisition. He has been responsible for managing a team of data engineers and software development engineers across geographies, and has been instrumental in developing a reliable batch data movement platform and infrastructure governance framework. In his previous positions, Sanchez was responsible for developing the tools, data, metrics, and reporting platform for the Voice of Customer (VoC) and Customer Experience Management (CEM) functions. He also led the design and implementation of key metrics for an executive marketing dashboard used by enterprise leaders to form data-driven points of view.