Monitoring Administrator & Production Support @ From October 2013 to Present (2 years 1 month) New York, NYNOC Analyst @ From March 2012 to August 2013 (1 year 6 months) Waltham, MATier 2 Technical Engineer @ From May 2008 to March 2012 (3 years 11 months) Waltham, MAOnline Retail Agent @ From September 2007 to April 2008 (8 months) Boston, MA
University of Massachusetts, Amherst From 2003 to 2007 Matt Rockoff is skilled in: HTML, Mac, Social Media Marketing, Social Media, CSS, Dreamweaver, SaaS, Microsoft Office, Troubleshooting, Photoshop, WordPress, Customer Support, Web Development, Cloud Computing, Linux, Nagios, Akamai, Confluence, JIRA, Marketing, Splunk, New Relic, Keynote, Network Monitoring Tools, RightNow, Salesforce.com, Final Cut Pro, Mac OS, Windows XP, Windows 8, Windows 7, Selenium IDE, Apica, Gomez, Dynatrace, System Monitoring, Production Support, Release Management, Sumo Logic, AppDynamics, ServiceNow, Chef, Amazon Web Services..., Root Cause Analysis, TrueSight