"The significant problems we face cannot be solved by the same level of thinking that created them." Albert Einstein
My goal is to architect and manage scalable cloud and mobile solutions for enterprise clients.
Other goals and objectives:
- Continue education and certifications
- Learn and explore new and existing technologies for cloud solutions
- Keep up-to-date on mobile and advanced technologies for the mobile workforce
- Continue to come up with innovative solutions for enterprises around architecture and EARBs
Specialties: Cloud and mobile solution architecture. Web development, design, and data architectures and highly scalable and expandable solutions
Director Advisory Services, Salesforce Certified Architect, Platform & Mobility @ Salesforce Director at PwC. Working with our global network of Salesforce Certified professionals and Architects to design and develop leading edge businesses in the Cloud. Using proven best practices, experience and a great global team.
Core Areas of Focus:
- Large SFDC Projects
- Highly Complex Architectures
- Business Process Improvement and Strategies
- Mobile and Device Solutions and Strategies
- Cloud Security and Monitoring Solutions
- Enterprise Architecture From May 2014 to Present (1 year 8 months) Global Practice Director, Mobility @ Helping our clients come up with both business solutions and technical solutions around cloud technologies and CRM. Working with presales teams and making sure we cover all stakeholders in our client organizations and optimize our onshore and offshore mix to help our client's projects stay on-time, on-budget, with the best possible quality outcomes.
- Certified Salesforce.com Technical Architect
- Informatica Cloud Training (Working towards certifications)
- CipherCloud Training
- Project Manager, working on PMP certification
- Pre and Post Sales support
- Informatica Cloud Product Advisory Council
- T&M estimates
- CRM solution and BPM
- Cloud BI Reporting
- MDM Best Practices
- Financial Force for budgets
- AppExchange Partners: Marketing, Business Intelligence, CPQ From January 2013 to 2014 (1 year) Greater Atlanta AreaManaging Principal @ Helping our clients come up with both business solutions and technical solutions around cloud technologies around CRM. Working with presales teams and making sure we cover all stake holders in our client organizations and optimize our onshore and offshore mix to help our clients projects stay on-time, on-budget, with the best possible quality outcomes.
- Solution and Technical Architect, working on TA certification
- Project Manager, working on PMP certification
- Pre and Post Sales support
- T&M estimates
- CRM solution and BPM
- Cloud BI Reporting
- MDM Best Practices
- Financial Force for budgets
- AppExchange Partners: Marketing, Business Intelligence, CPQ From October 2012 to January 2013 (4 months) Greater Boston AreaTechnical Architect @ Cloud and mobile architecture. Working with enterprise clients on cloud implementations for salesforce automation, advanced UI/UX.
-- Salesforce Certified Developer
-- Salesforce Certified Administrator
-- Salesforce Dev501 Training
Current Projects:
-Service Cloud Architecture and Implementation for large medical client
-Custom cloud solution for registration and payment system
-Custom online/offline HTML5 App for over 1k sales people From March 2012 to October 2012 (8 months) CEO @ Founder and CEO of Internet development firm specializing in CMS, CRM, e-Commerce and mobile development.
Knovial offers the only "All changes" included platform for CMS and CRM. If our clients need it, we develop and design it. From January 1997 to March 2012 (15 years 3 months) PRESIDENT / SENIOR PROJECT MANAGER @ $1.2M provider of web, marketing, and sales solutions for small businesses; Information technology strategist and visionary leveraging custom IT application and hosting services to clients in a variety of industries. Collaborate with key client stakeholders to identify business requirements and create technology solutions that optimize performance and align with clients' strategic objectives. Successfully guide projects through the entire lifecycle, including needs/architecture analysis, design, development, testing, deployment, documentation, and support. Direct up to 15 professionals and numerous third-party vendors, including global partners in India and Russia, to deliver projects of up to $3M on time and within budget. Total ownership of P&L management, operations, product development, and marketing initiatives to facilitate maximum productivity and profitability of the organization.
Key highlights
Architected a comprehensive SaaS platform providing web, sales, and marketing integration services to more than 100 businesses in the SME market.
Grew the company from start-up to more than $1.1M annually by pursuing efforts that successfully positioned the organization for quick, upward growth, such as the achievement of Microsoft Gold Certified Partner accreditation. From January 1997 to June 2011 (14 years 6 months) Consultant @ Developed a data mart. architecture and strategy to report on customer satisfaction analytics and merge data from tera data. Also ran a BI team to develop BI query and reporting tools. From 1999 to 2008 (9 years) Consultant / Project Manager @ One-line company description
CONSULTANT, INTRANET ARCHITECTURE / DEVELOPMENT
Initially contracted to resolve the critical downtime issues of an NT 4.0 web server hosting project; retained to create complex architecture solutions for the call center, including escalation management and executive support systems, in addition to customer referral systems and data center design. Efficiently managed more than 20 different telecommunications projects, including the creation of an enterprise application for 50,000 employees servicing millions of customers annually.
Key highlights
Directed the successful integration of BellSouth and DirectTV, delivering an infrastructure that effectively serviced more than 15 million customers nationwide.
Realized 30% reduction in escalations and dramatically improved customer relations through the development and introduction of a new escalation management system.
Helped save over 15 million dollars through workforce improvements. From January 1999 to January 2006 (7 years 1 month) Senior Support Engineer @ while completing degree. Responsible for 3rd-level support of time and labor management systems.
Traveled to client sites, ensuring optimal availability of servers running DB2, Oracle and SQL Server.
Identified problems, defined client requirements, devised solutions and followed through with implementation. From January 1998 to January 1999 (1 year 1 month)
Mobile App Analytics Fundamentals, Analytics @ Google From 2014 to 2014 Master's Degree, Information Technology / EA, 3.7 @ Penn State University From 2012 to 2014 Graduate Certificate in Enterprise Architecture, Enterprise Architecture @ Penn State University From 2012 to 2013 MIS, Computers @ Southern Polytechnic State University From 1996 to 2000 Technology Entrepreneurship Online Course, Completed @ Stanford University From 2014 to 2014 Matt Francis is skilled in: Web Design, Application Development, Process Engineering, Entrepreneur, Online Marketing, SaaS, SEM, Start-ups, Social Media Marketing, Social Networking, E-commerce, Entrepreneurship, Email Marketing, Website Development, B2B
Websites:
http://youtu.be/zRJoni5plTI