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Mary Murcott

President, The Customer Experience Institute @ DialogDirect

Mary Murcott Contact Details

Dallas/Fort Worth Area
President, The Customer Experience Institute @ DialogDirect
Founder @ Performance Transformations Inc.

Transformative, visionary thought leader. Revenue Catalyst and Customer Experience Futurist. Founding Member of Jobs4America Builder of award winning customer contact strategies and technology platforms. Keynote speaker at international industry symposia on site selection, higher education, healthcare, customer experience, outsourcing, multi-channel service, sales, technology and productivity strategies. Author of book "Driving Peak Sales Performance in Call Centers".

President, The 

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