Managing Director - Eastern Region @ - Member of the global leadership team tasked with representing, managing, and growing all aspects of Tacit Knowledge business in the Eastern Region - Responsible for managing regional P&L, operations, sales, recruiting, and admin functions - Working closely with group leadership to ensure proper alignment of regional business with overall organization’s strategy and vision - Building, leading, guiding, coaching, and evaluating regional teams - Identifying opportunities for expanding company’s market presence by adding new clients, partners, and services - Spearheading companywide optimization of sales process - Reporting to COO Tacit Knowledge is a digital consultancy founded on the premise that talent and experience are key factors in project success. Tacit's approach has been to build a global team of highly vetted technologists that specialize in eCommerce. We leverage Silicon Valley innovations to solve scaling and throughput issues prevalent in eCommerce solutions. Our company has long-standing, global partnerships with leading software vendors such as hybris, Demandware, Oracle, Adobe and others. A long list of marquee brands that chose Tacit Knowledge as their technology partner exemplifies our success. Clients include Nike, Pottery Barn, Sephora, Mulberry, Macy's, J.Crew, GAP, belkin, Converse, Anthropologie, UrbanOutfitters, and many more. Together with our parent company, Newgistics, we bring together the industry's leading omni-channel commerce and order management software as part of a complete end-to-end eCommerce solution that provides our clients with systems designed for growth. From 2014 to 2015 (1 year) Greater New York City AreaVice President - Corporate Strategy & Sales @ Responsible for development and execution of strategies that fueled arvato Systems’ growth from 2009-present, secured the company’s competitive position in an extremely dynamic industry, and expanded the portfolio of services. Started as the only individual contributor and brought on additional sales & marketing staff as success justified it. Focused on eCommerce solutions based on the hybris eCommerce Suite. Drove extension of value chain from pure system integration to support services, hosting services, consulting services and creative services. Member of the Senior Management, reported to CEO. Held several positions in the company since 2009 (Director, Senior Director, VP). arvato Systems is part of the services arm of Bertelsmann and the most experienced implementation partner of hybris, the multi-channel communication & eCommerce solution. Arvato has unparalleled experience in implementing, managing and enhancing eCommerce technology since the emergence of the internet. Our eCommerce experts are consulting, developing, and managing global eCommerce platforms for clients from the Media, Luxury, FMCG, Retail, and Manufacturing industry. From 2009 to 2015 (6 years) Greater New York City AreaDirector Innovation - Head of Center for Strategic Projects @ Designed and built a licensing business for luxury and premium brands enabling extension of product portfolio with branded mobile phones; developed business and financial model for new service and product and raised and managed funds; established relationships with industry icons, experts, and numerous C-level executives of well-known luxury and premium brands leading to multi-million € pipeline; secured global license and negotiated licensing contracts with over 15 leading luxury brands; directed launch of first branded mobile phone in 16 markets and developed marketing & PR campaign in 10/2008; three additional products followed; drove division turnaround and creation of new customization business line with 73% revenue growth during my tenure; BU P&L; reported to Divisional Vice President From 2007 to 2009 (2 years) Bielefeld Area, GermanyGlobal Account Manager @ Analyzed global sales and account management structure of Bertelsmann’s services business and developed an internationalization strategy for the group resulting in the launch of a new Global Account Management Unit based in London. Responsible for setup and management of new business unit in London; recruited team; built and sustained relationships with senior executives at potential and existing Global Accounts; ensured efficient sales processes for global target accounts; won and coordinated several global CRM and BPO projects; presented to companies from the cosmetics, luxury, banking, energy, and consumer goods sector; reported to Vice President From 2005 to 2007 (2 years) London, United KingdomConsultant Customer Loyalty @ Advised clients on efficient Marketing and Customer Loyalty Strategies and developed corresponding integrated service solutions for campaign management, service centers, direct marketing, printing, logistics, and rewards management. Focus on multi-country projects; successfully conducted the implementation of a loyalty program for a client from the cosmetics sector in France, China, USA, and Germany, resulting in significant additional revenue for the group; reported to Vice President From 2004 to 2005 (1 year) Bielefeld Area, Germany

Master's degree @ FHDW Germany From 2001 to 2004 Martin Guersoy is skilled in: Business Strategy, E-commerce, Business Development, B2B, Global Management, SaaS, New Business Development, Team Leadership, Multi-channel Marketing, Entrepreneurship, Management, Account Management, Retail, Hybris, Direct Marketing