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Mark Johnson

Senior Director

Catalyst for Transformational Change, Alvarez & Marsal

Greater Seattle Area

Section title

Mark Johnson's Email Addresses & Phone Numbers

Mark Johnson's Work Experience

Alvarez & Marsal

Senior Director

November 2013 to Present

Greater Seattle Area

Alvarez & Marsal


May 2012 to November 2013

Greater Seattle Area

Starbucks Coffee Company

Director, Business Transformation

March 2006 to May 2012

Greater Seattle Area

Mark Johnson's Education

University of Bristol, UK

Bachelor of Science - Honors Chemistry Computer Science Economics

About Mark Johnson's Current Company

Alvarez & Marsal

Supporting global 1000 enterprise clients transform and optimize their operations and implement new processes, technology and organizational designs. Alvarez & Marsal (A&M) is a global professional services firm specializing in turnaround and interim management, performance improvement and business advisory services. A&M delivers specialist operational, consulting and industry expertise to management and investors seeking to accelerate performance, overcome...

About Mark Johnson

📖 Summary

I am a strategic operations leader with a 25 year track record of delivering transformational change for organizations on a global scale. Change which enables organizations of all sizes to penetrate new markets and improve EBITDA with sustainable operational excellence. I believe that identifying the problem and path to success is only the beginning. My job is not done until my clients have adopted the most important changes and are realizing the benefits.I convince them by communicating concisely and using humor and metaphor to illustrate game changing operational strategies that influence audiences to understand “what’s in it for me". This accelerates organizational buy-in and support across diverse stakeholder groups. I Inspire and motivate teams and individuals by leading from the front and setting an authentic tone of enthusiasm and “all for one” team culture, along with an injection of fun across the business. I value and reward transparency, innovation, measured risk taking and progress over perfection. I am passionate about coaching and mentoring that develops the long-term capabilities of others. I have significant “on the ground” experience launching consumer facing brands in Europe, Middle East, Latin America and Asia, including the creation of nimble operational structures that can scale during early stage growth and as the business matures. Specialties: - Organizational Change Leadership - Business Process Transformation - End to End Retail Supply Chain - Procurement / Strategic Sourcing - Program Management - Operations Strategy - International Business Development - High Growth / Rapidly Changing EnvironmentsSenior Director @ Supporting global 1000 enterprise clients transform and optimize their operations and implement new processes, technology and organizational designs. Alvarez & Marsal (A&M) is a global professional services firm specializing in turnaround and interim management, performance improvement and business advisory services. A&M delivers specialist operational, consulting and industry expertise to management and investors seeking to accelerate performance, overcome challenges and maximize value across the corporate and investment lifecycles. Founded in 1983, the firm is known for its distinctive restructuring heritage, hands-on approach and relentless focus on execution and results. From November 2013 to Present (2 years) Greater Seattle AreaDirector @ From May 2012 to November 2013 (1 year 7 months) Greater Seattle AreaDirector, Business Transformation @ Leading the largest global business systems process transformation project in company history. $300M budget, 300+ member core team, 500+ member matrix project teams which transformed the business, enabling sustainable growth and delivering financial benefits in excess of $500M. - Defined long term strategic vision for procure-to-pay (PTP) end-to-end process area; gained alignment of "process owner" executives; prioritized where to be world class, ensuring delivery of optimal transformational benefits within budgetary constraints. - Led cross functional team to transform PTP area implementing industry best practices, standardizing across geographies and business units while leveraging the capabilities of the Oracle systems platform which maximized visibility to spend and enabled procurement governance and control. - Leveraged procurement strategic diagnostic effort and designed business intelligence reporting approach which provided spend visibility and enabled more than $100M savings over five years. - Led business deployment for North America, EMEA and Asia Pacific implementing organizational change management and communication approaches which resonated with leadership, achieving executive buy-in, business engagement and readiness for go-live. - Developed and implemented financial planning and analysis methodology which drove budget accountability and provided forward looking visibility of project financial performance, risks and opportunities to executive leadership and board of directors. From March 2006 to May 2012 (6 years 3 months) Greater Seattle AreaDirector, International Supply Chain EMEA @ Led regional supply chain team supporting the construction and operation of over 1,000 stores throughout Europe, Middle East and Africa; provided regional supply chain governance to 12 Joint Venture licensed and owned market business units enabling 35% growth per year. - Provided oversight and guidance which drove optimization of supply chain performance of joint venture business partners via quarterly business reviews, functional consulting, people development and regional supply chain forums accelerating market business unit profitability roadmap. - Developed strategic plans and annual operating plans for regional supply chain cost center. Drove unit distribution cost reductions of over $1M per year and procurement savings in excess of $5M. - Designed and implemented new organizational structure for regional supply chain which enabled scalable growth, collapsing three organizations into one and leveraging centralized shared services approach in combination with customer facing teams in the business units. From 2003 to 2006 (3 years) Amsterdam Area, NetherlandsManager International Supply Chain @ Led Seattle-based integrated supply chain team which provided procurement, logistics, transportation, and customer service support to Europe, Middle East and Latin America. - Built relationships and influenced stakeholders to drive alignment between head office team, regional colleagues and customers, ensuring synchronization of operations strategy and execution while right sizing processes and controls to incubate rapidly growing new businesses. - Led cross-functional regional sourcing projects that delivered cost improved regional supply with improved service levels and cycle times while maintaining quality and brand integrity. From 2001 to 2003 (2 years) Greater Seattle AreaGM - International & Website Syndication @ Founded new department to leverage proprietary ecommerce technologies and develop new revenue streams. Developed international operations in Europe to expand brand awareness and identify business development opportunities. Managed operations of private label B2C ecommerce product fulfillment websites ensuring revenue targets were met and service levels maintained. - Defined syndication product from a user experience and value proposition perspective and drove implementation of the concept with the technical teams. This new department was staffed, operational and the business model was generating revenue in less than 90 days. - Led operations for Chase Manhattan’s ecommerce site including technical site support, revenue management, customer service, operations and business relationship management achieving monthly sales targets. - Negotiated with and performed due diligence on potential acquisition targets in Europe. From 1999 to 2000 (1 year) Greater Seattle AreaDivision President - US Operations @ Led a turn around of the business from historical negative P&L and obsolete inventory on the balance sheet to a vibrant growing business with increasing profits and positive brand momentum. - Established new North American import, sales, marketing and distribution office for Scandinavian parent company. Turned the division around from losses of over $1M on sales of $13M, to profitable food service and retail sales in excess of $20M within an eighteen-month period. - Established China sourcing processing operations and launched new branded and private label consumer packaged goods at wholesale club and retail sectors in both Canada and USA increasing market share, brand reputation and profitability. From 1996 to 1999 (3 years) Greater Seattle AreaPresident, Witte Trading @ From 1986 to 1989 (3 years) Bachelor of Science - Honors, Chemistry, Computer Science, Economics @ University of Bristol, UK Mark Johnson is skilled in: Supply Chain..., Business Process..., Global Business..., Organizational Change, ERP design, Financial Modeling, Financial Analysis, Financial Planning, Project Finance, Project Delivery, Sourcing & Procurement, Strategy Development, Strategic Sourcing, Business Turnaround, International Business, Value Creation, Culture Building, Driving Results, Situational Leadership, Organizational..., Change Leadership, International Management, Global Sourcing, Global Logistics, Global Strategy, Intercultural Skills, Solution Oriented, Supply Chain, Change Management, ERP, Strategy, Logistics, Business Process..., Cross-functional Team..., Strategic Financial..., Operations Management, Leadership, Procurement, Business Intelligence, PMO, Management, Organizational Culture, Solutions Marketing, Program Management, Business Process, Process Improvement, Forecasting, Management Consulting, Business Process..., Supply Chain Management

Mark Johnson’s Personal Email Address, Business Email, and Phone Number

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Frequently Asked Questions about Mark Johnson

What company does Mark Johnson work for?

Mark Johnson works for Alvarez & Marsal

What is Mark Johnson's role at Alvarez & Marsal?

Mark Johnson is Senior Director

What is Mark Johnson's personal email address?

Mark Johnson's personal email address is m****[email protected]

What is Mark Johnson's business email address?

Mark Johnson's business email addresses are not available

What is Mark Johnson's Phone Number?

Mark Johnson's phone (**) *** *** 727

What industry does Mark Johnson work in?

Mark Johnson works in the Retail industry.

Who are Mark Johnson's colleagues?

Mark Johnson's colleagues are Kim Lan, Raghavan Aravamudhan, Peter Kwan, Marco Venturini, Hugh CFA, Dr. Nitsch, Javier García, Yann Varin, Bill Abington, and Andrew Kim

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In a nutshell

Mark Johnson's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 8 month(s)

Mark Johnson's Willingness to Change Jobs



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