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Mark Beard

Head of IT Operations @ Wiggle

Head of IT Operations at Wiggle

Portsmouth, United Kingdom

Ranked #873 out of 17,460 for Head of IT Operations in United States

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Mark Beard's Email Addresses & Phone Numbers

Mark Beard's Work Experience

Wiggle

Head of IT Operations

September 2015 to Present

Portsmouth, United Kingdom

Specsavers

Head of IT Service Introduction and Change

May 2014 to August 2015

Specsavers

Head of IT Service Improvement

November 2010 to April 2014

Mark Beard's Education

The Manchester Metropolitan University

BA Retail Marketing

Mark Beard's Professional Skills Radar Chart

Based on our findings, Mark Beard is ...

Warm
Engaging
Methodical

What's on Mark Beard's mind?

Based on our findings, Mark Beard is ...

52% Left Brained
48% Right Brained

Mark Beard's Estimated Salary Range

About Mark Beard's Current Company

Wiggle

Heading a team of very dedicated IT Professionals looking after the IT run operation at Wiggle. Exciting, fast paced organisation that is growing fast and upgrading its capabilities in IT significantly. Anybody know high calibre networks professional with experience in implementing a global unified comms strategy?

Frequently Asked Questions about Mark Beard

What company does Mark Beard work for?

Mark Beard works for Wiggle


What is Mark Beard's role at Wiggle?

Mark Beard is Head of IT Operations


What is Mark Beard's personal email address?

Mark Beard's personal email address is m****[email protected]


What is Mark Beard's business email address?

Mark Beard's business email addresses are not available


What is Mark Beard's Phone Number?

Mark Beard's phone +44 ** **** *367


Who are Mark Beard's colleagues?

Mark Beard's colleagues are John Bradford, David Elder, Mike Howells, Robert Townrow, Anthony White, Bianca Carlin, Ross Clemmow, Anna Smith-James, Tom Webb, and Graham Joslin


About Mark Beard

📖 Summary

A senior IT Leader highly skilled and experienced in IT Service Management. I have experience in delivering cost effective and robust improvement and process across all areas of service transition, operations and design. A proactive, organised leader who has built and managed successful teams focussed on helping businesses to organise resources into customer centric and cost effective teams backed by the introduction of new and re-engineered processes. An innovative and results-orientated, customer-focused professional, with extensive interpersonal, communication and motivational skills and proven ability to initiate and forge key business partnerships/ client relationships and lead and drive teams to deliver exceptional results.Head of IT Operations @ Heading a team of very dedicated IT Professionals looking after the IT run operation at Wiggle. Exciting, fast paced organisation that is growing fast and upgrading its capabilities in IT significantly. Anybody know high calibre networks professional with experience in implementing a global unified comms strategy? From September 2015 to Present (4 months) Portsmouth, United KingdomHead of IT Service Introduction and Change @ From May 2014 to August 2015 (1 year 4 months) Head of IT Service Improvement @ Responsible for the introduction and on going management of ITILs good practice across the IT Department. This included setting up and management of a number of lifecycle processes across the whole Run Organisation both in the UK and Globally. Also included the setting up and line management of a number of new teams within the organisation:- Service Transition, Change Management and Configuration, Service Level Management, Software Asset Management, Problem Management, Store Infrastructure.. From November 2010 to April 2014 (3 years 6 months) IT Project Office Manager @ Responsible for implementation globally to the retail estate, management of 3rd party equipment suppliers and IMAC partner. Responsible for IT Programme Office and implementation of IT Project Governance. Responsibility for the IT Service Desk and the implementation of ITIL based service management processes - Incident and Problem Management. Introduces and rolled-out a new Service Management Tool - Footprints - to the prganisation From July 2004 to October 2010 (6 years 4 months) Store Replatforming Project Manager @ From 2001 to 2004 (3 years) BA, Retail Marketing @ The Manchester Metropolitan University Mark Beard is skilled in: ITIL, Retail, Process Engineering, Operations Management, Change Management, Process Improvement, Problem Solving, IT Service Management, Service Delivery, Incident Management, Service Management, Team Leadership, People Management, Management, Problem Management


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In a nutshell

Mark Beard's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

2 year(s), 10 month(s)

Mark Beard's Willingness to Change Jobs

Unlikely

Likely

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