People Manager, at heart After his study Chemical Engineering and Technical Business Administration, Marc started working in ICT. As a professional, has over 20 years’ experience in national and international companies and government institutions. He thus has extensive experience in politically sensitive organizations. He can surprise stakeholders with the right support. The last 12 years he has specialized in project and interim management. He gladly takes on the role of Spider-in-web on himself; in order to improve structure, processes and teams. Through his technical background, he can communicate with all parties. He is analytical and can watch from a helicopter-view the business. He is also a master at repairing damaged relations within and between organizations. Besides a driven manager, he is also strong as coach and guide people within multidisciplinary teams, and looks for the best way to achieve the best results. As a human being he is friendly but resolute, always looking for the best way to support the organization. KEYWORDS Analytical, results-oriented, bridge builder, positive, inquisitive, stress resistant, practical, helpful, spider in the web, family man, open, cheerful MATTER KNOWLEDGE Prince2, Green, Lean, ITIL, Coaching, (Project) Management, Software Development, Supplier Management, Consultancy, Delivery Management, Architecture, Security, Management, profound conceptual, functional and technical knowledge of Infrastructures, Office, Cloud, VMware and Hyper V, Windows / Unix, AD, CRM / ERP, consolidation and virtualization. INDUSTRY KNOWLEDGE Insurers, Banking, Manufacturing, Large Industrial, Telecommunications, Municipal, Government, Facilities, Engineering, Contracting, Hospitality, Civil Engineering, Alarm / Care Centers.

Senior Consultant & Senior Project Manager @ Recording, analyzing and reporting infrastructure to customers of Enai. The main supplier of the control rooms. Additionally now the care control rooms are added. Methodology: Prince2, Infrastructure From November 2015 to Present (2 months) Managing Interim Consultant @ As Managing Interim Consultant, member of the Daily Governing Board. As consultant, working with and for customers. Like T-Mobile, Online, Gemeente Haarlemmermeer, Welzijn Woerden, Movactor. From October 2010 to Present (5 years 3 months) Boardmember @ General Board-member The Lancia Club Netherlands (LCN) is an association of owners and enthusiasts of all Lancia models made ​​between 1906 and now. Description The Lancia Club Netherlands (LCN) is an association of owners and enthusiasts of all Lancia models made ​​between 1906 and now. The LCN was founded on May 27, 1973. It aims to maintain the brand Lancia automobiles and promoting contacts between and represent the interests of owners and fans of this brand car (Article 2, paragraph 1 Statutes). There are no restrictions on the type and year of the car. From April 2013 to Present (2 years 9 months) NetherlandsProject Manager/Coordinator @ Support in get all connected BTE companies into the Cloud. Current project ran for two years without the desired result. Controlling internal IT organization and external supplier. Develop test plans and acceptance, and physical testing. Companies are: de Hamer, Meteoor, Romein, Vebo and others. Project team of 10 FTE. Methodology: Prince2, ITIL, ERP / CRM, Infrastructure, VMware Cloud Management From November 2014 to November 2015 (1 year 1 month) Project Manager/Consultant @ From June 2014 to September 2014 (4 months) Zwolle Area, Netherlandsinterim Teamlead I&A @ From May 2014 to July 2014 (3 months) interim ICT manager @ Management of the IT department for Hollandia and all subsidiaries in the Netherlands. Daily management and improvement of ICT services. Also to support the introduction of ISAH, ERP / CRM package. From December 2013 to April 2014 (5 months) Manager IT @ As IT Manager responsible for all IT present. Also professionalization of IT. Device Cloud solutions for email and workplaces. From September 2013 to January 2014 (5 months) Project Manager @ Management of a project worth 200 million euros. The mapping of the global use of Oracle products within the various banking entities, ING banking and NN insurance. This is to make an Oracle license on the basis of a possible ULA and MA. By applying Repair actions where needed. From October 2013 to December 2013 (3 months) Secretary Department: Utrecht @ Anyone who wants to find out his or her roots, could use some help. The Dutch Genealogical Society can help you on your way. Just as society, there are many volunteers, and there is a lot of knowledge. http://utrecht.ngv.nl/ From October 2012 to December 2013 (1 year 3 months) Interim IT Manager @ ICT Manager responsible for a transition path from the network to the Fugro CGG network. Includes Windows XP to 7 migration. Also professionalization of the IT department of three FTE, by application structure, processes, ITIL and Prince2 methodologies. From July 2013 to October 2013 (4 months) Manager IT @ If all existing IT IT Manager responsible. Also professionalization of the ICT department of 2 FTE, by application structure, processes, ITIL and Prince2 methodologies. From January 2010 to July 2013 (3 years 7 months) Senior Consultant @ Coaching staffmembers Processimprovements Roll of staff General consultancy Product and Services Catalog From January 2013 to March 2013 (3 months) Notary Web-of-Trust @ Second Notary-for-Web of Trust in the Netherlands The StartSSL™ Web-of-Trust (WoT) is a community network of members, operated and supported by StartCom, where WoT appointed members perform the verification of its fellow members and subscribers. This is a decentralized certification system for the validation of the subscriber's identity in digital certificates, performed face-to-face in person by other members with notary status. From December 2008 to December 2012 (4 years 1 month) NetherlandsProduct Manager / Team Lead Office Automation @ As team leader responsible for the internal automation of T-Mobile Online. Coaching and directing staff. Responsible for the move from Amsterdam to Den Hague. Migration tot T-Systems and cancellation of the department and layoff of staff. From April 2011 to May 2012 (1 year 2 months) Amsterdam Area, NetherlandsChairman Care Commission @ Chairman of the Care Commission Areas: Sports, Culture, Social, Education, Health Care and Recreation From June 2010 to November 2011 (1 year 6 months) Member @ Member of the City Council of the City of Woerden, Netherlands. Areas: Sports, Culture, Social, Education, Health Care and Recreation From May 2006 to November 2011 (5 years 7 months) Project Manager / Supplier Manager @ Restart a stopped project for implementation of an ERP/CRM solution of AFAS and P4. Also repair of the supplier and customer relationship. From January 2011 to July 2011 (7 months) Eindhoven Area, NetherlandsSenior Consultant / Senior Project Manager @ Projects for: Albatros, vts Dutch Police, Stage Entertainment, ING Banking {VikING}, Amsterdam Police, UWV, Netherlands Competition Authority. From July 2007 to May 2011 (3 years 11 months) Vice-president of WorkersCouncil @ Member of WorkersCouncil 2e2 Netherlands. From April 2009 to April 2011 (2 years 1 month) Coach @ As advanced Project Manager, I am now working on coaching my professional collegues in the Project Management direction. In this way we will create a pool of Project Managers. From January 2008 to January 2011 (3 years 1 month) Senior Project Manager / Product Manager @ Responsible for several projects for support of the services for garbage disposal. Responsible for the pas access system, access control system, for 240.000 inhabitants of The Hague. For their access to one of the three, garbage deposit stations. With all processes and managing staff. And responsible for the replacement of the big garbage ERP planning tool, AfvalRis. With processes and managing staff. Coordination of all external suppliers. From August 2010 to December 2010 (5 months) The Hague Area, NetherlandsICT Manager @ As the ICT manager responsible for the ICT department and all other ICT related matters at the main office at Nuenen, as all over 160 locations at the hotels, conference centres and holiday-parks. But also the improvement of the team spirit of the ICT department, and the upgrade to higher skills and professional level, by implementing ITIL processes. Coaching of the staff included. From June 2010 to August 2010 (3 months) Senior Project Manager AFAS @ As Project Manager responsible for the closing down of their own developed PRS system, to a more general solution of AFAS ERP software, with a custom-made hour registration tool, designed and developed by eFocus. I gained deep detailed knowledge of the AFAS system. Supported several AFAS courses for the staff. Coaching of the AFAS application managers. Direct control of external supplies. And assist for the managing directors. From December 2009 to August 2010 (9 months) Senior Project Manager / Product Manager @ As Senior Project Manager responsible for implementing the national BVH application with the Amsterdam-Amstelland Police. As roll of manager of technics. Extra: National Security Screened due access of confidential government data From December 2008 to April 2009 (5 months) Amsterdam Area, NetherlandsSenior Project Manager @ As Senior Project Manager responsible for the replacement of the entire Back-Office environment of Stage Entertainment Nederland, this is responsible for the theatre productions of Joop van den Ende. It concerns virtualization and consolidation towards VMware ESX and physical clustering of the entire Back-Office environment. The project has a time critical path of only 4 months, from start till delivery. This project has been delivered within time and budget to the full satisfaction of the customer. From May 2008 to August 2008 (4 months) Amsterdam Area, NetherlandsSenior Project Manager @ SLTN is a premier IBM partner in Netherlands. Projects with ING and Stage Entertainment From April 2008 to August 2008 (5 months) Almere Stad Area, NetherlandsSenior Project Manager @ As Senior Project Manager responsible for the hardware of the ING-Postbank VikING project. A project where the current Girotel internet Banking Environment will be transformed to the ING Bank looks. It consists of the hardware implementation of 5 TAP-environments in different ING datacentres. The project is a cooperation of WIPRO, ING, IBM en SLTN. The project has been delivered in time and budget to the customer. From April 2008 to August 2008 (5 months) Amsterdam Area, NetherlandsMember @ The Third Chamber is a shadow parliament in the Netherlands for 120 Dutch nationals and 30 representatives from developing countries. It deals with international development. The members work on proposals to improve international cooperation and they discuss with Dutch politicians. In addition, members of The Third Chamber work to inform the Dutch public about all aspects of development cooperation. From January 2007 to June 2008 (1 year 6 months) Product Manager Tactic @ Management of IBM as main supplier as Hosting Partner. Responsible for the substantive relation with and the direction of the ICT suppliers. In this quality responsible for: • Suppliers formulate of tasks to ICT; • To assess, tenders on feasibility, orders quality of the solution and price; • Analyse of impact of not standard modifications; • European invitations to tender; • To inform strategically architects concerning technical possibilities, cq. Sticking points in application of the architecture; • Tactical processes as a capacity-, availability-, configuration-, cost-, continuity management; • Involvement in the Risk Managment Platform. Including physical Security audits at suppliers; • And the consolidation and restructuring of the many Active Directories within the UWV. From December 2007 to March 2008 (4 months) Amsterdam Area, NetherlandsFunctional Manager Detective Systems @ Responsible for a number of criminal investigation department applications for the support of the police squad. For tracking and as order-enforcement. Extra: National Security Screened due access of confidential government data From August 2007 to November 2007 (4 months) Amsterdam Area, NetherlandsForensic IT specialist @ Assist during research work during investigation of fixed prices and cartel of painting companies. From July 2007 to July 2007 (1 month) Manager IT service @ Responsible for all IT Working Places Services / internal ICT department, which can be decomposed in Working Places, Back Office, Telematics, Internal Network, responsible for Security [Logical, Physical and Network] and System Management Tools. Planning the future execution of the different services. Deliver PKI values. Responsible for department budget and deliver estimations for the Management. Communicate with suppliers and to be direct in charge of a team of Helpdesk members, Operational and Applications Managers. Including evaluations, coaching and development plan. Projects: 3 Outsource projects, Design Active Directory 2000 and 2003, SMS 2003 / Ris 2003, Windows XP migration / Exchange 2003 Migration, design of security From April 2001 to June 2007 (6 years 3 months) Managing Consultant @ Retailstore / Webstore / Professional automation: Design, development, support, purchase, sales, reparation, managing and manager. From 1989 to 2002 (13 years) Senior Systems Manager ICT @ Network management, Research & Development, Development of Internet and Intranet, Implementation of Windows 2000 in server-environment and workplace. Design of ICT-solutions in home and foreign countries. Support of local network engineers in Bangladesh, Canada, Ethiopia, Ghana, Indonesia, Libya, Nigeria, United Arab Emirates, United States, Venezuela, Zimbabwe. Been abroad to Ghana and United Arab Emirates From December 1997 to March 2001 (3 years 4 months) Consultant @ Detachment with: Rijkswaterstaat Delft and Hollandsche Beton Groep nv From 1997 to 1998 (1 year) Delft Area, NetherlandsJunior System Manager @ Hollandsche Beton Groep as ICT professional, support of the Head Office and all HBG subsidiaries. The design and execution of running projects. As the complete redesign of the Windows 95 integration of more than 5000 workplaces. From 1997 to 1998 (1 year) Junior System Manager @ Rijkswaterstaat Delft as PC/LAN-manager From 1997 to 1997 (less than a year) Junior Systems Manager @ PC/LAN management of the main-office and all connected members. Extra: Graphical designer of the Advertisement campaign 1996/1997 From 1996 to 1996 (less than a year) Trainee @ Radiological research for the removal of radioactive iodine in wastewater. Extra: Internal course radiation-hygiene. Registered with TNO as radiation-worker. From 1994 to 1995 (1 year)

Bachelor of Engineering, Chemical Engineering and Technical Business Management @ Fontys Hogescholen From 1989 to 1995 HAVO, Dutch, English, Mathematics, Physics, Chemistry, Economics @ dr. Schaepman College From 1983 to 1989 Marc Rijnders is skilled in: ITIL, ICT, PRINCE2, Management, Outsourcing, Problem Solving, Windows, Integration, Microsoft Office, Ad Interim, Change Management, Dutch, Interim Management, Process Improvement, Management Consulting