Treasury Services, Dedicated Service Director @ Bank of America
Treasury Sales Officer @ From April 2015 to Present (9 months) Treasury Solutions Analyst @ Responsible for identifying potential solutions based on customer needs as requested or as a result of needs analysis and identification under the direction of the Treasury Team (TSO/TSM/Manager). Focus on treasury sales opportunities, while supporting all activities from sale through implementation. Working
Treasury Sales Officer @ From April 2015 to Present (9 months) Treasury Solutions Analyst @ Responsible for identifying potential solutions based on customer needs as requested or as a result of needs analysis and identification under the direction of the Treasury Team (TSO/TSM/Manager). Focus on treasury sales opportunities, while supporting all activities from sale through implementation. Working to exceed treasury revenue goals through the utilization of technical knowledge coupled with running pricing/cost benefit models. Conferring with the TSO in regards to non-standard pricing and negotiation. Assist the TSO in relationship planning, gathering information regarding prospects and updating plans and pipeline as needed. Support and coordinate schedules for Treasury Reviews and Relationship Reviews while assuming responsibility for follow-up and resolution of treasury problems. Partner and facilitate trouble shooting on treasury related Service Center issues as well as responding to questions from the Service Center. Obtain appropriate approval for selected products and ensuring ongoing compliance and monitoring risk related to products and services. From November 2013 to April 2015 (1 year 6 months) Treasury Services, Dedicated Service Director @ Manage a portfolio with over 45 Commercial Real Estate Clients. Facilitate the expedited resolution of escalated requests by leveraging resources across other functional areas to ensure an integrated approach to enhanced relationship management and client delight. Proactively participate in project management of complex client issues to deliver the full range of client service channels as part of the overall client relationship. Integrates six-sigma methodology to monitor and improve the effectiveness of overall processes to achieve client excellence. Acts as a liaison with business partners and clients to ensure client requirements are fully met for services requested within the specified timeframes while exceeding expectations. From May 2012 to November 2013 (1 year 7 months) Treasury Services, Dedicated Service Consultant @ Coordinate workflow and casing of the dedicated real estate boxes while ensuring completion with accuracy and efficiency. Use daily problem solving and analytical skills to research and resolve a wide range of complex issues and requests by utilizing a vast knowledge of bank systems and corporate treasury management products. Leader who takes ownership and drives for results to grow the business while focusing on the client and the success of the team. Utilize tactical problem solving and decision making skills. From October 2011 to May 2012 (8 months) Teacher @ Collaborate with members of a team to develop curriculum-based instruction aligned with the standard course of study.
Develop a variety of instructional and assessment-based tools in order to analyze data and create differentiated learning opportunities.
Create individual learning plans to further the education of students in the classroom by using multiple technology-based devices.
Train and implement technology-based lessons to staff in order to bring the twenty-first century curriculum to students. From August 2004 to October 2011 (7 years 3 months)
Bachelor of Science (B.S.), Elementary Education and Teaching @ Western Michigan University From 1999 to 2004 Marc Barnes is skilled in: Differentiated Instruction, Career Development, Training, Portfolio Management, Commercial Real Estate, Microsoft Office, Customer Service, Treasury Services, GSS, Banking, Commercial Banking, Dealer Financial Services, Project Management, Management, Relationship Management, Treasury Management, Financial Analysis, Sales
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