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Manish CISSP

Director, Cloud Services

Vice President, Cloud Infrastructure at XCM Solutions, LLC

Boston, Massachusetts, United States

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Manish CISSP's Email Addresses & Phone Numbers

Manish CISSP's Work Experience

NTT DATA Americas

Director, Cloud Services

January 2012 to Present

Greater Boston Area

NTT DATA Americas

Director, GD Ops

June 2009 to December 2011

Greater Boston Area

Keane India Pvt. Ltd.

Senior Group Manager

July 2007 to June 2009

Manish CISSP's Education

MIT Sloan School of Management

Executive Program Management and Leadership

Bangalore University

BE Mechanical Engineering

1997 to 2001

St. Pauls High School

1985 to 1995

Manish CISSP's Professional Skills Radar Chart

Based on our findings, Manish CISSP is ...

Enthusiastic
Calm under pressure
Expressive

What's on Manish CISSP's mind?

Based on our findings, Manish CISSP is ...

50% Left Brained
50% Right Brained

Manish CISSP's Estimated Salary Range

About Manish CISSP's Current Company

NTT DATA Americas

NTT DATA is the 6th largest IT Services Company headquartered in Japan and operating in 35 countries. It is the System Integrator and Services arm of NTT Group which is a Fortune 29 company with over 130B in revenues and 225,000 employees. As a Director in the Cloud Services group at NTT DATA Americas, I help transform...

Frequently Asked Questions about Manish CISSP

What company does Manish CISSP work for?

Manish CISSP works for NTT DATA Americas


What is Manish CISSP's role at NTT DATA Americas?

Manish CISSP is Director, Cloud Services


What is Manish CISSP's personal email address?

Manish CISSP's personal email address is m****[email protected]


What is Manish CISSP's business email address?

Manish CISSP's business email addresses are not available


What is Manish CISSP's Phone Number?

Manish CISSP's phone (413) ***-*202


What industry does Manish CISSP work in?

Manish CISSP works in the Information Technology and Services industry.


Who are Manish CISSP's colleagues?

Manish CISSP's colleagues are Peter CRMA, Alesa Gibson, and Dalya Azaria


About Manish CISSP

📖 Summary

An energetic, analytical and dedicated Information Technology executive with varied experience in IT Infrastructure Services encompassing Cloud Services, IT Operations, Delivery Management, Alliances and Procurement, Helpdesk Operations and other IT Infrastructure Services. Specialties: Driving IT Transformation Cloud Services (IaaS, ITaaS, PaaS, SaaS, DaaS) IT Operations IT Outsourcing IT OffshoringDirector, Cloud Services @ NTT DATA is the 6th largest IT Services Company headquartered in Japan and operating in 35 countries. It is the System Integrator and Services arm of NTT Group which is a Fortune 29 company with over 130B in revenues and 225,000 employees. As a Director in the Cloud Services group at NTT DATA Americas, I help transform our clients' IT from an on-premise model to a hosted managed cloud model. I am responsible for creating compelling infrastructure solutions across desktops, servers, networks, databases, managed services and help desk operations to transform and manage clients’ IT. I am also responsible for building the Company’s cloud hosting solutions rate card for each year and have created a pricing model framework for its public, private and hybrid cloud offerings. In a prior role, I was managing the Global Delivery Operations for the Infrastructure Services Practice. I have also managed some key Alliances and Partnerships. Some other accomplishments include building a complex in-house portal for work-flow, ticketing and collaboration. • Transform clients from an on premise model to a cost effective managed cloud hosted model. • Responsible for the pricing strategy and the build out of the Cloud Hosting Rate Card. • Liaison with the Enterprise Application Services Practice and responsible for all their Infrastructure Services needs. • Presenting Infrastructure Solutions to our clients and responsible for proposals, SOW creations and reviews. From January 2012 to Present (4 years) Greater Boston AreaDirector, GD Ops @ • Responsible for Global Delivery Operations for the Infrastructure Services group • Manage key alliance partnerships for the Alliances group. • Managing the bench and identifying opportunities for the bench resources. • Managing the global open positions in the Practice and recruiting the right resources through the Talent Acquisition teams. • Participate in Annual Operating Plan discussions and achieving the targeted Practice utilization. • Ensure service delivery as per the Statement of Work which includes change, configuration, incident and security management. • Interface with the global delivery team to ensure quality and timely project delivery. • Client management responsibility for a strategic account. • Identified new opportunities/assignments which contributed to the growth of the account and ensured revenue targets were met. From June 2009 to December 2011 (2 years 7 months) Greater Boston AreaSenior Group Manager @ • Manage and lead an organization structure of 150+ full time employees. • Delivery Manager for various engagements across USA, UK and Australia • Managing service delivery model including customer interface plan, governance on reporting & meetings, escalation matrix, issue management and risk management. • Build a Center of Excellence to grow capability in the Infrastructure Practice. • Define and manage SLA’s for critical delivery engagements. • Transform engagements into an onsite-offshore managed model. • Build IT Infrastructure solutions for clients. From July 2007 to June 2009 (2 years) Senior Manager @ • Delivery Manager for various engagements across USA and UK. • Manage individual project teams and coordinate with the onsite team to ensure that deliverables are met on time every time. • Interact with prospective customers to understand their requirements and provide value added solutions. • Design high level network and infrastructure solutions to address the growing need of the company as well as the customers. • Adherence to Service Level Agreements (SLA) and Key Performance Indicators (KPI’s) agreed with the customer. • Handling customer audits From July 2006 to July 2007 (1 year 1 month) Manager @ • IT Infrastructure Manager for the US. • Vendor management and Procurement for IT Infrastructure needs in the US. • Managing client network connectivity and security controls. • Designed and Migrated frame-relay and IPLC circuits to an MPLS network saving over $100,000 annually. • Implemented Cisco VOIP and Polycom Video conferencing for all US locations resulting in significant cost savings. From July 2004 to July 2006 (2 years 1 month) Senior Engineer @ • Level 3 Windows and Network Administrator. • Manage server back ups and antivirus compliance for all India development centers. • Database Administrator - Oracle on Solaris and DB2 on AIX and IBM S/390. • Level 1 Administrator for IBM Mainframe S/390. From January 2003 to July 2004 (1 year 7 months) Engineer @ • Managing Unix and Windows operating systems for servers and desktops. • Troubleshooting and maintenance of LAN. • Daily, weekly and monthly back up of servers and verification of the same. From April 2002 to January 2003 (10 months) Executive Program, Management and Leadership @ MIT Sloan School of ManagementBE, Mechanical Engineering @ Bangalore University From 1997 to 2001 St. Pauls High School From 1985 to 1995 Manish CISSP is skilled in: IT Outsourcing, IT Operations, Infrastructure Security, Remote Infrastructure Management, Infrastructure Projects, IT Service Management, CISSP, Security, Offshoring, Service Delivery, Global Delivery, IT Management, IT Strategy, Pre-sales, Cloud Computing


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In a nutshell

Manish CISSP's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 0 month(s)

Manish CISSP's Willingness to Change Jobs

Unlikely

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