A confident technology services sales professional who contributes positively to the set business objectives. Managed multi-hundred million US$ annuity revenue portfolio with 25-35% CAGR and US$ 75-100m TCV deal constructs with complete ownership. Lead many GTM initiatives on new market / new technology services initiatives with proven credentials.
Expertise in building long term strategic relationships with Customers and Partners. Consistently delivered transformation value in the engagements, ensuring longevity and revenue growth in the accounts. Managed large programs with 500+ FTE delivery organisation, right through pursuit to conversion, and transition to in-life program governance, driving customer satisfaction and revenue growth.
Credentials in technology practice maturity and delivering high-end consulting assignments with eye for details. Greater acumen to read patterns and anticipate change with a financial perspective. Ability to develop and deliver complex IT transformation propositions and large deal solution constructs involving IT infrastructure and applications
Business Head - Cloud & Infrastructure Services @ Headquartered in India, Infosys Ltd (formerly Infosys Technologies Limited) is a global multinational corporation that provides business consulting, information technology, software engineering and outsourcing services.
EXPERIENCE PROFILE
-Cloud and Infrastructure, security services business leadership role for Financial services (FS), Retail, Logistics, Consumer services (RCL), Energy, Utilities,Comms (EUCS) businesses in Europe.
-New business development & Key accounts Portfolio management in the business sector.
-Drive Infra transformation & large deal pursuits covering Hybrid cloud, Infra modernisation themes
-Managed new market "Business IT" services portfolio in the region From October 2010 to Present (5 years 3 months) London, United KingdomPractice Director - Technology Infrastructure Services @ Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company providing comprehensive IT solutions and services, including Systems Integration, Consulting, Information Systems outsourcing, IT-enabled services, and R&D services
EXPERIENNCE PROFILE
- Program Management & Client Management for large Telecom Ops engagements for TIS in Europe. Managed programs with US$ 40 Mn annual revenue, with complete P&L responsibility
- Practice sales: Start up to matured practice with ~US$ 60Mn annuity revenue. Rated as fastest growing unit in the time, boasting #1 and #3 customer accounts for TIS, with 700+ people delivery.
- Technology practice capability incubation & maturity – Develop practice strategies, GTM approach, COE & solution frameworks for Telecom core NW ops, fulfilment & assurance, Convergence solutions
- Strategic Account Planning, build custom proposition, presales support. Manage Telecom Ops transformation pursuits globally. Right pricing & large deal constructs across the portfolio.
- Build & mentor a high performance core consulting teams for the practice. Mentor delivery teams on CSI, service excellence programs From December 2003 to October 2010 (6 years 11 months) Senior Manager - Telecom & Convergence Business @ Network Solutions Private Limited, an information technology (IT) infrastructure solutions integrator, headquartered in India and offers IT Infrastructure solutions, software, and services for enterprise customers. It offers IT managed services, IT service management consulting, remote infrastructure management, and technology consulting services. IN 2005 the company was acquired by IBM and currently operates as a subsidiary of International Business Machines (IBM) Corporation.
EXPERIENCE PROFILE
- Managed Professional Services & Solutions portfolio for Convergence, Unified Comms stack
- Growth driver for the Consulting Services business, securing landmark US$30m+ SI deals
- Principal Consultant for developing the Telecom & CTI Services framework reporting to the CTO
- Aligning Services framework towards CMMI Level3 standards as part of the enterprise initiative From May 2001 to June 2003 (2 years 2 months) Bengaluru Area, IndiaRegional Solution Architect - bplnet.com ISP business @ Incorporated under the BPL Group (http://www.bpl.in), BPL Innovision Business Group provides wireless, Internet, broadband, and technology solutions. It engages in IT solutions, design and development services, content, portals and Internet access. The company also develops, implements, and customizes IT solutions in the telecom and ERP segments. BPL Innovision is based in India.
EXPERIENCE PROFILE
- Enterprise MPSL /IP network services solution design, service fulfilment for BPLNET ISP business
- Solution head and Customer Account management, program management for the western region From December 2000 to April 2001 (5 months) Mumbai Area, IndiaAssistant Manager - Technology & Marketing Services @ Usha Martin Telekom Ltd. (aks UMTL), with a JV from Telekom Malaysia operated GSM cellular networks in Calcutta, radio paging networks in seven cities in India. In 2000, the investors sold the stakes to Hutchison Telecommunications. In 2007, Vodafone acquired Hutchison and the network currently operates under Vodafone brand.
EXPERIENCE PROFILE
- IT and Telecom network operations management for Radio networks, comprising Motorola switches, simulcast controllers, OSS-BSS systems, VAS platforms and network ops infrastructure.
- Program management for network expansion, new technologies & VAS introduction projects. Liaison with regulatory authorities on NW expansion, TEC/WPC clearances, TRAI compliance.
- Capex, Opex management for national operations comprising 7 NW Operations centres & 110+ Service Assurance teams. Service operations including provisioning, activation and assurance.
- Implemented proactive Operations processes resulting in Improved NW Uptime & Availability
- Program managed in house OSS – BSS system development delivering multi-million savings From April 1997 to September 2000 (3 years 6 months)
Master's Degree, Physics, Specialisation in Electronics @ Bharathidasan University From 1991 to 1993 Mahalingam V is skilled in: Pre-sales, Solution Architecture, Global Delivery, ITIL, Service Delivery, Program Management, IT Service Management, IT Strategy, Outsourcing, Cloud Computing, IT Outsourcing, Offshoring, CRM, Telecommunications, Enterprise Software