Senior Principal Consultant |Business Systems Analyst / Process Architect / SalesForce.com Admin at NTT DATA Americas
Orange County, California Area
NTT DATA Americas
Sr. Business Systems Analyst | SalesForce.com Administrator
May 2015 to Present
NTT Centerstance
Sr. Business Systems Analyst | SalesForce.com Administrator
November 2012 to May 2015
Greater Los Angeles Area
MSC.Software
Business Systems Analyst / SalesForce.com Administrator
2001 to November 2012
Advanced Enterprise Solutions (AES)
Systems Analyst/ Lotus Notes Designer / SE Manager
1995 to 2001
Fleetwood Industries
CAD/CAM Support
February 1995 to July 1995
Rohr Industries (Goodrich Corporation)
CAD/CAM Support
1985 to 1995
NTT Centerstance was acquired by NTT DATA in May of 2015 and now serves as the company's Salesforce practice in North America. NTT Centerstance was acquired by NTT DATA in May of 2015 and now serves as the company's Salesforce practice in North America.
What company does Madgid Vahdatipour work for?
Madgid Vahdatipour works for NTT DATA Americas
What is Madgid Vahdatipour's role at NTT DATA Americas?
Madgid Vahdatipour is Sr. Business Systems Analyst | SalesForce.com Administrator
What industry does Madgid Vahdatipour work in?
Madgid Vahdatipour works in the Computer Software industry.
Who are Madgid Vahdatipour's colleagues?
Madgid Vahdatipour's colleagues are Venu Thotakura, Krista Hoffstaedter, Bob Lind, Venkatesh Hariharan, Fernando Urdapilleta, C Shah, Nick Valenti, John Westfield, Susan Richard, and Michael DiSanti
đź“– Summary
Business Systems Analyst, SalesForce.com Administrator, Process Analyst / Designer IT Professional with over 15 years of experience as a Systems Analyst & project leader and 6 years as a SalesForce.com administrator, possessing a balanced mix of business & technical knowledge in multiple industries & disciplines, and an effective liaison between business & development teams. Using analytical skills I identify business objectives, then draw from my experience & knowledge of latest available technologies, to formulate practical solutions. My career includes service spans of 11, 6, and 10 years with one company, during which, I have made significant contributions to my organizations. **Select Accomplishments • Managed global SalesForce.com CRM implementation project, 26K under budget & one week ahead of schedule. • Led global implementation of SalesForce.com Service Cloud, saving over $200K in infrastructure cost, alone. • Designed/Developed/Managed “Prospecting to Collecting” process including management of sales forecasting, new & renewal business opportunity tracking, approvals workflow, and commissions. • Generated a solid model of a complex composite part in a CAE tool to extract data which saved over $250K per unit in material cost alone. • Implemented SalesForce.com “Chatter”, “Content”, “PRM” & “Forecast”, improving employee collaboration. • Created on-boarding video, training document and Tips & Tricks short videos to increase employee productivity. **Volunteer Activities: • Youth soccer coach/manager/referee/Club President (AYSO, CYSA/USSF) • Junior Achievement Coordinator & Counselor • V.P. of Public Relations, National Management Association (NMA), Rohr Riverside chapter • Chairman NMA “American Free Enterprise” speech contest for High School Students • Editor, NMA Inland Empire chapter newsletter • Local food pantry/kitchen **Objectives To continue career growth as a Business Systems AnalystSr. Business Systems Analyst | SalesForce.com Administrator @ NTT Centerstance was acquired by NTT DATA in May of 2015 and now serves as the company's Salesforce practice in North America. From May 2015 to Present (8 months) Sr. Business Systems Analyst | SalesForce.com Administrator @ From November 2012 to May 2015 (2 years 7 months) Greater Los Angeles AreaBusiness Systems Analyst / SalesForce.com Administrator @ As Business System Analyst: • Collaborate with Sales, Marketing, Technical Support and Finance to o Gather requirements o Create Design Document o Generate Functional Specifications o develop and automate process o Create training program and train users As SalesForce.com Administrator: • Manage users, install/integrate AppExchange applications • Customize SalesForce.com, including custom objects, work flow and validation rules, reports, dashboards, Feature implementation (i.e. Content, Chatter, Forecast, Mobile) • Create training programs and train users in classroom/via web As Lotus Notes Designer: • Design, Develop, and Manage Lotus Notes databases • Create training and user documentations and train users in classroom/via web From 2001 to November 2012 (11 years) Systems Analyst/ Lotus Notes Designer / SE Manager @ • Lotus Notes Designer/Professional Services Manager/UNIX Systems Engineer/ Systems Analyst o Design, Develop, and Manage Lotus Notes databases o Manage Systems Engineers and Shipping/Receiving Department. o Configure, Assemble, and install engineering workstations From 1995 to 2001 (6 years) CAD/CAM Support @ From February 1995 to July 1995 (6 months) CAD/CAM Support @ From 1985 to 1995 (10 years) Madgid Vahdatipour is skilled in: Salesforce.com, Enterprise Software, Cloud Computing, SaaS, CRM, Business Process Improvement, Business Process, Salesforce.com Administration, Requirements Analysis, Analytics, Business Intelligence, Systems Analysis, Integration, Product Lifecycle Management, Management
Introversion (I), Intuition (N), Thinking (T), Judging (J)
5 year(s), 1 month(s)
Unlikely
Likely
There's 86% chance that Madgid Vahdatipour is seeking for new opportunities
Issued by MSC Software · March 2011
Issued by MSC Software · May 2012
Issued by Advanced Enterprise Solutions, Inc. · February 1998
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