Bilingual MCSE & CCNA with 25 years’ experience, which include 15 years managerial experience in technology operations. Focused on achieving current company objectives while simultaneously visualizing future objectives and direction. Strengths include natural leader, enthusiastic, loyal, committed, innovative, customer oriented. Areas of expertise include:
• Operations
• Production Support
• Systems Analysis
• Systems Engineering
• Policy and Procedures
• Development
• VMWare Engineering
• Storage Engineering
• Network Engineering
• ITIL Methodologies
• LEAN Process Impr.
HARDWARE:
• HP & IBM Blade Chassis
• Compaq DL380/DL360
• IBM X Series/Blades
• Cisco 3750/Nexus 5000
• Enterasys Switches
• ISDN UTA220
• HDS AS8053 Mainframe
• ADIC SDLT Library
• ADIC I2K LTO3 Library
• NetApps NAS 940/270
• Clariion CX 500/CX3-40F
• VNX 5300/5400
• Nimble Storage
• HP 4500 SAN Storage
• Data Domain D620/D630
• Brocade 3850/5000
SOFTWARE EXPERTISE
• Cisco IOS
• VEEAM Enterprise Backups
• Spectrum 5.0 REV 2
• Inoculan 5.0
• LAN/WAN Technologies
• SAN Technologies
• Citrix
• Track It 4.0/9.0
• All Windows Servers NT to 2012
• HP/UX 11.x
• Lotus Notes Server 5.1/6.02
• Blackberry Server 2.2
• SMS 2.0/2003
• Sniffer Pro 3.5
• Norton Antivirus
• Norton Anti-Spam Server
• Symantec
• McAfee/EPO
• Cisco VPN
• VMware ESXi
• RSA Secure ID
• EMC Rainfinity
• EMC Navisphere
• EMC PowerPath
• Legato NetWorker 7.2/7.4
• Legato AlphaStor
• ManageEngine Service Desk
• Orion Solar Winds 9.1-11.x
• SolarWinds VMWare Manager
Specialties: I possess a solid track record for leading and motivating technical professionals in order to achieve high levels of performance. Furthermore, I have proven the ability to manage large scale projects, consistently deliver these engagements within time and budget constraints. My expertise include strong hands-on technical skills with SAN technologies, VMware, Antivirus, Backups, Disaster Recovery, Microsoft Servers & WAN/LAN technologies.
Senior Director, IT Infrastructure & Systems Operations @ •Oversees the Information Technology (IT) department operations and ensures alignment with the business objectives of the organization.
•Plan, coordinate, direct, & design all operational activities of the IT Department, as well as provide direction & support for IT solutions that enhance mission-critical business operations.
•Developed strategic direction, operational support, projects planning and execution.
•Responsible for all systems and applications including the local area and wide area network architecture, software, hardware and VOIP telecommunications.
•Researched & designed server virtualization & relocation strategy to DBSi hosting facility. This involved implementation of private 100 megs MetroE connection.
•Saved ABIM over $150,000 by implementing VMware infrastructure. Currently running 95% virtual.
•Budget management. Each year I was able to reduce IT expenses by $100,000 through negotiating contracts and/or process improvements.
•Manage Exchange 2010 server setup and configuration.
•Designed and developed fully redundant multi-site production data center with de-duplicated backup replication.
•Managed configuration & implementation of Backup Exec 2010 software for Oracle & Exchange servers.
•Researched, designed & implemented EMC VMware ESX 4.1 environment.
•Analyze client business requirements and technology objectives, developing a project design to meet their business needs, estimating time frames and resources to successfully implement the project.
•Develop and prepare documentation required to support recommendations/solution to the business units.
•Identify and develop new procedures and processes that will result in improvements.
•Manage vendor contracts and contract relations. From June 2010 to Present (5 years 7 months) Director, Information Technologies @ Oversees the Information Technology (IT) department operations and ensures alignment with the business objectives of the organization. Developing strategic direction, operational support, projects planning and execution. Plan, coordinate, direct, and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. Responsible for all systems and applications including the local area and wide area network architecture, software, hardware and VOIP telecommunications across all Frontage Laboratories locations. From September 2009 to April 2010 (8 months) Manager @ From July 2009 to September 2009 (3 months) Manager of Network Services @ Manage 13 engineers
• Provide 24/7 Tier3 support of 1000+ end users including remote
offices and central locations
• Liaison between end-users and information technology department
in support of new and existing hardware and software.
• Researched, designed & help implemented EMC VMware ESX
3.0 environment. Created annuall savings of $150,000.
• Analyze client business requirements and technology objectives,
developing a project design to meet their business needs,
estimating time frames and resources to successfully implement
the project.
• Identify and develop new procedures and processes that will result
in improvements.
• Research, design and implement backup strategies. Includes
hardware and software evaluation of infrastructure capable to
backup 30 terabytes of data. LTO3 200 tape library. Annual
savings of $45,000.
• Research and design EMC SAN storage/backup technologies.
Introduced annual savings of $50,000. From August 2004 to July 2009 (5 years) Senior Systems Engineer @ Manage company’s entire Windows, WAN, LAN infrastructure, which includes: new software releases and system upgrades.
• Managed & implemented entire Windows 2000 Active Directory migration from Windows NT 4.0. Included 34 multi-site servers, and 300 pc migrations, which increased network performance and functionality. Project was valued at $60,000 if outside consulting services were utilized.
• Researched, proposed and launched SMS 2.0 servers through the entire corporation. Resulted in more efficient way to trouble shoot remote systems and perform software distribution. Produced annual savings of $50,000.
• Proposed, evaluated and implemented Antivirus Software Enterprise Edition & Norton virus protection for mail servers which included Anti-Spam functionality and content filtering.
• Administer all NT 4.0 and Win2K servers through Hunt’s global locations (Netherlands, UK, Canada, California, North Carolina and Wisconsin). From November 1996 to July 2004 (7 years 9 months) Data Center Manager @ Fastech Inc. is Sales Force Automation provider for large and mid-level CPG and Pharmaceutical for International companies included Kraft, RJR Tobacco, Procter & Gamble, Gerber, Pillsbury, Revlon, Kayser, Bayer, & US Tobacco.
• Managed 10 employees, on-call 24/7.
• Hired, terminated and evaluated employees.
• Oversaw the maintenance and operation of all computer and computer-related equipment.
• Maintained the supply inventory.
• Interfaced with global users and other internal departments.
• Established an operations technical training program.
• Developed and instituted operational procedures.
• Assisted systems analysts.
• Wrote UNIX scripts.
• Helped to implement BMC Patrol in order to automate all systems alerts.
• Established new customer service levels of expectations by documenting user and client needs which concluded in
creating 7 by 24 operation. From January 1993 to November 1996 (3 years 11 months) Operations Supervisor @ • Ensured timely completion if nightly production.
• Performed system maintenance.
• Evaluated the performance of operators.
• Assigned projects and tasks to operators.
• Communicated operation’s status and potential problems to upper management.
• Operated IBM ES/9121 CPU and its peripherals under DOS/VSE/SP CICS, VM/HPO.
• Ran daily production, I/O duties, and daily systems backups.
• Nightly transmittals of MBFs, PBFs through CICS and RSCSV2. From March 1990 to January 1993 (2 years 11 months)
University of Wroclaw From 1985 to 1988 Maciej (Matt) Calhoun is skilled in: Disaster Recovery, VMware, Process Improvement, Active Directory, Software Documentation, Vendor Management, Project Management, Strategic Planning, Citrix, Business Continuity, Business Analysis, Data Center, Team Building, SAN, Program Management