Principal/Sr. Solutions Architect / Consultant (SDN/NFV/Edge Computing)@ Juniper Networks Inc.
Dallas/Fort Worth Area
Sr Solutions Architect / Consultant - Emerging Technologies (SDN/NFV).
August 2013 to Present
Lead Solutions Architect/ Consultant - Mobility at Juniper Networks
May 2011 to August 2013
Services Professional, SME and SA
February 2010 to March 2011
Service Delivery - Canadian Sales
September 2006 to February 2010
System Support Analyst
February 2004 to September 2006
2001 to 2003
Data Com Engineer
2000 to 2001
1999 to 2000
1998 to 1999
What company does M.Qasim Arham work for?
M.Qasim Arham works for Juniper Networks
What is M.Qasim Arham's role at Juniper Networks?
M.Qasim Arham is Sr Solutions Architect / Consultant - Emerging Technologies (SDN/NFV).
What industry does M.Qasim Arham work in?
M.Qasim Arham works in the Telecommunications industry.
An innovative leader and strategist, possessing over 15 years of Packet Core (EPC/vEPC), Cloud SDN/NFV solutions architecture and design experience, in the rapidly advancing world of Telecommunication, Packet Backbone and Next Generation Cloud Networks Architecture. Expertise in multiple areas, including Technical Support, Solution Architecture, Consultant and Subject Mater Expert. Technically strong, with a command over 3GPP System Architecture Evolution / Evolved Packet Core (SAE/EPC) systems, ETSI NFV/Cloud, Orchestration, IP Network Design, Dimensioning, QOS, Ericsson LTE/EPC solution (Evolution of Wireless Broadband) , Juniper Cloud (NFV & SDN) Solutions and OpenStack. Passionate about cloud computing, future IP networks and team-work for success. EXPERTISE: - Solution Design/Architect (Packet Core, IP and Cloud “SDN/NFV” Solutions) - Solution Development & Incubation - OpenStack & Contrail Architecture - SDN Solutions (Contrail) & Cloud Orchestration - Service Chaining, Service Automation - MPLS, L3VPN, MPLSoGRE, MPLSoUDP, XMPP, REST API, VxLAN, OpenFlow - GSM, GPRS, IMS, MPBN (IP Backbone), EPC/LTE (Packet Core) and E2E QOS - E2E Core Networks, LTE Security Design and Policy Control & Charging (PCC) - Juniper MX/M series Routers, SRX/Firefly Firewall, DDoS - OSPF, BGP, IS-IS, NAT, TLB (Routing and Switching) - Virtualization (KVM/VMware), VMware vSphere/vCenter - IMS Architecture - Linux (CentOS, Ubuntu) - Communication and Presentation SkillsSr Solutions Architect / Consultant - Emerging Technologies (SDN/NFV). @ . From August 2013 to Present (2 years 4 months) Lead Solutions Architect/ Consultant - Mobility at Juniper Networks @ From May 2011 to August 2013 (2 years 4 months) Services Professional, SME and SA @ -E2E Advance Wireless networks (HSPA, LTE/EPC) troubleshooting and Design (High Level Design and Low Level Design) -Technical Support of Packet Core Nodes (SGSN-MME, GGSN-MPG, SASN, SAPC and IP Backbone) -Technical co-coordinator/expert during customer escalated issues and provides technical updates/reports. -E2E understanding and Knowledge of EPC (Evolved Packet Core) Architecture, IMS Architecture. -Proven Record of achievements in Professional Services and Customer Network Support From February 2010 to March 2011 (1 year 2 months) Service Delivery - Canadian Sales @ •Initiate and lead Solution Management Service and implementation of process with in Sales and SI Org. •Technical co-ordination during customer escalated issues and providing technical updates. •Co-ordination and strategy planning with solutions LCM to keep up-to-date Solution documentations and life cycle plan. •Track LTB and EOS for products and solutions. •As a part of BUGS org, very good understanding of Services Process and offering (System Support, Solution Management, System Support light, System Integration, Consultancy Service, End to End Performance Services) •Perform periodic meetings with the customer for follow up on all support issues like statistics, pending issues and improvements. •Determined actions to improve our customer satisfaction and secure that they are being implemented together with the SAMs/KAMs. •Monitor and report the Customer Service Request (CSR) lead times figures and push for actions for improvement when needed. •Customer Escalation handling and internal Ericsson escalation Management. •Manage and lead Customer operation review meetings and performance reporting. •Serve as the main customer interface and customer responsible for BU Global Services. •Be responsible for the escalation management. •Monitor and report HW Services lead times figures and push for actions for improvement when needed. •Report KPIs and ISP. •Technical Co-ordination and participation in IMS and Multimedia RFP/RFI. •Service Level Agreement (SLA) writing and participation in SLA drafting meeting with KAM. •Impact Analysis of Products and solutions roadmaps & life cycle plan changes on customer network. •Took active part as a Technical Expert in Business Trunking Trial, New Services RFI/RFP and New Services workshop. •Exploring add of sales opportunities to expand business with customers. •Maintain good customer relationship by exercising positive attitude, hard work and delivering services on time as per SLA and their business needs. From September 2006 to February 2010 (3 years 6 months) System Support Analyst @ Being a part of Network Support Group my main responsibility was to provide technical support toward customers. Technical Area responsibilities were Packet Core Network (SGSN,GGSN, IPWORKS, MPBN) and Service Layer Solution (MMS,IMS, MOIP etc) From February 2004 to September 2006 (2 years 8 months) Support Engineer @ From 2001 to 2003 (2 years) Data Com Engineer @ From 2000 to 2001 (1 year) System Engineer @ From 1999 to 2000 (1 year) Network Engineer @ Worked as a Network Engineer in an Internet Service Provider Satnet where I applied my theoretical knowledge practically, got an insight to the working environment, which enabled me to work independently as well as part of a team. From 1998 to 1999 (1 year) 16 Credits in Masters in Telecommunications, Electrical and Telecommunications @ Concordia University From 2005 to 2006 University of Engineering and Technology, Lahore From 1994 to 1999 M.Qasim Arham is skilled in: OpenStack, Contrail, Software Defined Network, Cloud Computing, Network Function Virtualization, Core Network, IP, SIP, Telecommunications, LTE, Routers, VoIP, Troubleshooting, TCP/IP, Juniper
Introversion (I), Sensing (S), Thinking (T), Judging (J)
1 year(s), 10 month(s)
There's 90% chance that M.Qasim Arham is seeking for new opportunities
Issued by Solution and Services · October 2011
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