Luz Ramirez's Email & Phone Number
Retention | Marketing | Lifecycle | Mentor | Storyteller
Luz Ramirez's Work Experience
Director of Retention
March 2021 to Present
January 2020 to Present
Director of Retention
March 2019 to March 2021
Senior Lifecycle Marketing Manager
November 2017 to February 2019
Email Marketing Manager - Engagement and Loyalty
April 2016 to November 2017
CRM Marketing Manager
July 2015 to April 2016
Digital Marketing Specialist
September 2012 to August 2014
Marketing & Events Coordinator
March 2011 to February 2012
January 2010 to May 2010
Customer Satisfaction Intern
May 2009 to August 2009
Luz Ramirez's Education
Rochester Institute of Technology
January 2006 to January 2010
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Luz Ramirez's Estimated Salary Range
About Luz Ramirez's Current CompanyFood52
Frequently Asked Questions about Luz Ramirez
What company does Luz Ramirez work for?
Luz Ramirez works for Food52
What is Luz Ramirez's role at Food52?
Luz Ramirez is Senior Lifecycle Marketing Manager
What is Luz Ramirez's business email address?
Luz Ramirez's business email address is email@example.com
What is Luz Ramirez's Phone Number?
Luz Ramirez's phone (212) ***-*404
What industry does Luz Ramirez work in?
Luz Ramirez works in the Internet industry.
About Luz Ramirez
💼 Past Experience
Directorate of Retention at BombasLuz Ramirez has over 11 years of experience in customer service and works primarily with devices such as cell phones and internet services. They closed 90% of their cases within the same day, and typically within the same hour. They handle issues such as network and hardware issues and are also responsible for developing effective communication strategies to Blue Apron customers, including engagement, retention, and wine and marketplace upsell emails and push notifications. They also manage email associates to ensure proper day-to-day execution and reporting of campaigns, work with Associates to ensure goals are met for upward mobility and provide guidance in career matters, and reported on channel KPIs such as churn, order rate, cohort LTV, and wine and marketplace conversions. Additionally, they are also responsible for developing effective communication strategies to Birchbox customers, including engagement, retention, and wine and marketplace upsell emails and push notifications, as well as ensuring that the company's email marketing standards are followed. In addition to running monthly revenue projections, they also coded and QA’d all Shop campaigns having a focus on Cross-platform compatibility and compliance with creative, legal, and partner requirements. They also manage interns in the gathering of blog topics and interviews and implement and manage blog schedule as it went from blog a month to 3 a week. In addition to their work in customer service, Luz Ramirez also writes digital marketing blog posts, andedit all posts for keywords, SEO, and brand appropriateness. They track blog stats and manage the community. They are also responsible for Serve as technical liaison for the marketing team and email liaison for the entire company. Lastly, she manages the invite list and assured that every attendee was comfortable through multi-day meetings.
- Thesis “Anticipated consumer action and purchase intentions: A research study in the Latino market” at Ithaca College, 2011- Coursework as a Creative Writing major at RIT, 2006-2010-2006-2008-2010, Associate Editor, Hispanic Edition, National Newspaper Association -2005-2007, Staff Writer, The Daily Songwriter - 2002-2004, Writer, Publications Dept., Fordham University - 1998-2002, Scholar, Fordham University- Sprinkled in creative writing and marketing experience, Luz Ramirez has a background that makes her a well-rounded artist and producer. Ramirez is currently an Assistant Professor in the Department of Creative Writing at the Rochester Institute of Technology where she teaches creative writing classes, micro-studies, and performance STUDIO II. She is also a researcher in the area of consumer behavior with an eye towards testing marketing predictions.
💡 Technical & Interpersonal Skills
Luz Ramirez has over nine years of experience in customer retention, digital marketing, and event management. Luz Ramirez is highly competent in the field of customer retention and has a strong understanding of how to create a successful customer retention program. Luz Ramirez is also highly experienced in digital marketing and Event Management. In her work experience, Luz Ramirez has a strong track record of success in designing, managing, and collapsing email campaigns as well as developing effective communication strategies to promote brands and products. Additionally, Luz Ramirez is highly experienced in researching, setting up, and dismantlelling events. Her experience in business administration ability allows her to take on complex marketing challenges and goals. In her role as Marketing & Events Coordinator for M5 Networks, Luz Ramirez was able to successfully manage a variety of events, including scheduled trade shows and large manager and interdepartmental meetings. Her experience with customer retention, digital marketing, and event management allows her to develop effective communication strategies to increase customer retention and engage customers. Luz Ramirez is highly competent in these areas, and her abilities make her an excellent candidate for a position in a company that wishes to pursue thought leader status in the medical field.
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In a nutshell
Luz Ramirez's Ranking
Ranked #558 out of 11,168 for Senior Lifecycle Marketing Manager in New York
Luz Ramirez's Personality Type
Extraversion (E), Intuition (N), Feeling (F), Judging (J)
2 year(s), 0 month(s)
Luz Ramirez's Willingness to Change Jobs
Open to opportunity?
There's 87% chance that Luz Ramirez is seeking for new opportunities