Luis Pinel
Director of Lean and Continuous Improvement, Americas Worldwide Flight Services at Worldwide Flight Services (WFS) | Miami-Fort Lauderdale Area
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Luis A. Pinel is a dynamic and results-driven leader currently serving as the Director of Lean and Continuous Improvement for the Americas at Worldwide Flight Services (WFS), the world’s largest air cargo handler. Based in Miami, Florida, Luis plays a pivotal role in enhancing operational excellence across WFS’s extensive network, which manages over four million tons of cargo annually for approximately 300 airline customers at more than 145 airports worldwide. His expertise lies in bridging corporate imperatives with frontline operational excellence, ensuring that strategic initiatives translate into tangible improvements in efficiency and customer satisfaction.
In his current role, Luis spearheads key projects aimed at driving transformational change within the organization. He collaborates closely with leadership across various business lines to implement lean methodologies and continuous process improvement strategies. By leveraging his skills in root cause analysis and strategic planning, he identifies opportunities for operational enhancements that not only streamline processes but also elevate the overall customer experience. His commitment to fostering a culture of continuous improvement is evident in his ability to engage teams at all levels, instilling a mindset focused on innovation and excellence.
Luis’s proficiency in project management and customer relationship management (CRM) further enhances his capability to lead initiatives that align with WFS’s strategic goals. His approach is characterized by a strong emphasis on attitude change and leadership development, ensuring that the workforce is equipped to meet the evolving demands of the air cargo industry. As a transformational leader, Luis A. Pinel is dedicated to driving sustainable growth and operational success at WFS, making significant contributions to the company’s mission of delivering exceptional service in the global air cargo sector.
Director of Lean and Continuous Improvement, Americas Worldwide Flight Services at Worldwide Flight Services (WFS) in January 2021 to Present
Sr. Manager Tecomet Business Systems (Lean & Continuous Improvement Program) at Tecomet, Inc in January 2020 to January 2021
UTC - Otis Americas, Sr. Manager Continuous Improvement and Lean at Otis Elevator Co. in January 2016 to January 2020
UTC - Aerospace (Collins Aerospace) - Sr. Manager Continuous Improvement and Lean at United Technogies Aerospace Systems (Collins Aerospace) in September 2013 to September 2016
UTC - Manager Customer Service Center - Global D&A (Edwards) at UTC Fire & Security in June 2012 to July 2013
Manager Field and Business Process OPS EX at UTC Fire & Security in March 2010 to May 2012
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Building Organizational Capability
Contact Centers
Strategy
Manufacturing Operations
Customer Support
Supply Management
Business Process Design
Attitude Change
Data Analysis
Import/Export Operations
Six Sigma Black Belt
Root Cause Problem Solving
Talent Management
Communication
International Logistics
Training
Strategic Planning
Supply Chain Operations
Multicultural Team Leadership
Continuous Process
Operational Excellence
Business Process Mapping
Customer Service Management
International Business
Presentation Skills
Customer Experience
Logistics Management
Teamwork
Business Process Improvement
Analytical Skills
Business Strategy
Customer Relationship Management (CRM)
Team Leadership
Project Management
Leadership Development
Negotiation
Cross-functional Team Leadership
Benchmarking
Change Management
Human Resources
Continuous Improvement
Leadership
Customer Satisfaction
Management
Performance Management
Lean Manufacturing
Operations Management
Process Improvement
Manufacturing
Six Sigma
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What is Luis Pinel email address?
Email Luis Pinel at [email protected] and [email protected]. This email is the most updated Luis Pinel's email found in 2025.
What is Luis Pinel phone number?
Luis Pinel phone number is 860-839-2704.
How to contact Luis Pinel?
To contact Luis Pinel send an email to [email protected] or [email protected]. If you want to call Luis Pinel try calling on 860-839-2704.
What company does Luis Pinel work for?
Luis Pinel works for Worldwide Flight Services (WFS)
What is Luis Pinel's role at Worldwide Flight Services (WFS)?
Luis Pinel is Director of Lean and Continuous Improvement, Americas Worldwide Flight Services
What industry does Luis Pinel work in?
Luis Pinel works in the Mechanical Or Industrial Engineering industry.
Luis Pinel Email Addresses
Luis Pinel Phone Numbers
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