Luc Nguyen's Email Addresses & Phone Numbers

Software Engineer/Developer @ IBM Smarter Workforce - Develop and enhance software functionalities in C#, ASP.Net, MVC, JavaScript, Json, Ajax and Jquery- Working with real client’s databases through SQL Server and stored procedures.- Use Visual Studio TFS for source control and tracking changes from DEV to QA and Production environment.- Diagnose, troubleshoot and resolve logical algorithm, performance issue...

Software Engineer/Developer @ IBM Smarter Workforce - Develop and enhance software functionalities in C#, ASP.Net, MVC, JavaScript, Json, Ajax and Jquery- Working with real client’s databases through SQL Server and stored procedures.- Use Visual Studio TFS for source control and tracking changes from DEV to QA and Production environment.- Diagnose, troubleshoot and resolve logical algorithm, performance issue for the web application and hosting servers using Window Server 2008 R2.- Coordinate with the operations team to release software changes to Production environment.- Handle client’s issues, escalations and regression tickets. Provide the quick turnaround solutions to prevent releasing bugs to production environment and meet the client’s satisfaction.- Other duties from time to time as determined by management. Littleton, MassachusettsOperations Support Engineer @ AG Mednet Inc. - In conjunction with the Project Manager, obtain and validate client requirements for assigned clinical trials. - Design, build, implementation, and test of client’s clinical trials on the AG Mednet network.- Diagnose, troubleshoot, and resolve portal, transport, and network issues with customers.- Respond promptly to customer problems and questions that come in through email, and telephone.- Help customers to install, configure and use the AG Mednet network and peripheral systems.- Proactively work with Software Engineers to provide the team with current information on product problems and resolutions. From March 2015 to December 2015 (10 months) Boston, MAIT consultant @ The Counseling and Psychotherapy Center Inc. - Maintain company’s hardware, software and network requirements- SharePoint administrator, manage users’ account, company’s files and folders- Interpret and retrieve data from Microsoft Azure database server using Oracle SQL and web GUI- Communicate, troubleshoot and solve computer issues for offices throughout the nation From January 2014 to February 2015 (1 year 2 months) Boston, MATeam Leader/Research Assistance @ University of Houston-Downtown - Real-time feedback to monitor a driver’s visual and cognitive distractions- Design testing environments for our project and manage day-to-day operations- Communicate and report to project’s mentor for latest update- Wrote software in C# and interpreted with facial recognition cameras From June 2014 to August 2014 (3 months) Houston, Texas AreaResearch Assistance @ UMass Boston - Indoor navigation system assists the vision-impaired people navigate through buildings- Responsible for keeping track on the changing of the indoor environment- Tracking Wifi-enabled devices and provide up-to-date data for the real-time navigation- Wrote an application for Android phone to interact with a website in Java From October 2013 to May 2014 (8 months) Boston, MAStudent Mentor @ RMIT University - Member of student group with High Distinction achievements and excellent coursework- Provide mentorship and support for those having trouble with their IT coursework- Provided social and peer support to first year student From February 2010 to June 2010 (5 months) Melbourne, Australia