Contact me at: LaBonin3@gmail.com Focused on a senior leadership role to bring value to an organization by creating efficient operations and reducing expense while delivering exceptional customer service. Experienced leader in the following functions: Vendor Management & Sourcing, Client Support Services, Field Support, Shared Services, Asset Management, Finance Administration, Supply Chain Services, Multi Unit Operations Efficient Operations: Created operating model to deliver return on value of assets, improve quality, and achieve a 20% increase in workforce productivity. Leveraged technology, innovative tools (6Sigma) and resources to support dramatic changes in processes and achieve efficiencies. Expense Optimization: Reduced expenses by 18% through operational efficiencies, segmented service strategies, and vendor sourcing & management practices. Reduced number of vendors by 80%. Exceptional Customer Service: Successfully executed dramatic organizational change while implementing stretch performance goals and measurement tools to achieve over 50% improvement in customer level of service.

Vice President Operations | Seeking to Create Innovative Strategies + Lead Complex Operations Teams @ Seeking senior leader role in healthcare, hospitality, business services, consumer services, retail, supply chain, or manufacturing organizations to create innovative strategies and lead complex operations teams. From 2015 to Present (less than a year) Greater Minneapolis-St. Paul AreaVP, Stores Facilities Management @ Promoted to direct the facilities strategy and operations for all Target stores. Worked extensively in the field and through 4 regional directors, led 2,000+ employees across North America. Managed performance of 500+ vendors. Worked closely with cross- functional teams to achieve favorable business results. Reported to the EVP Property Development. •Created innovative model to manage multi-billion dollars in assets. Developed comprehensive program to maximize productivity, optimize resources, and deliver exceptional service. •Developed and executed expense reduction initiatives to minimize facility costs per square foot, resulting in a $175M+ savings during tenure while maintaining favorable customer assessments of store appearance. Key initiatives included strategic sourcing, segmented scope models, and vendor management practices. •Successfully led team through dynamic operating model changes by outsourcing and reducing 375+ workforce resources to improve quality and achieve an annual savings of $18M. •Implemented innovative technology solutions to support resource and efficiency needs: led one of the first field functions within the Corporation to use iPads, Wiki, Sharepoint, and social media. •Selected to serve as Property Development Executive Sponsor for first-ever international expansion into Canada. Effectively delivered highly complex program within aggressive timelines. From March 2007 to November 2014 (7 years 9 months) Greater Minneapolis-St. Paul AreaDirector, Stores Building Services @ Selected to turn around field operations. With a multi-million dollar budget, led 2,400+ team members located across the US. Executed successful best practice requirements for stores properties to ensure an exceptional customer experience. Reported to the VP Building Services. • Developed and implemented stretch performance expectations and measurement tools for teams, resulting in over 50% improvement in level of service and a significant increase in customer assessments of store appearance. • Achieved significant annual savings through continuous improvement initiatives leveraging tools such as 6Sigma. • Dramatically upgraded talent through clearly defined objectives resulting in 25% turnover. • Selected to lead the response of Hurricane Katrina which impacted multiple states and stores. Achieved rapid and safe openings & closings of retail stores to drive sales and support community needs. From January 2005 to February 2007 (2 years 2 months) Greater Minneapolis-St. Paul AreaOperations Director @ Promoted to lead property operations support for the entire stores portfolio including Target, Marshall Fields and Mervyns. Supervised, mentored and evaluated a team of 250 headquarter-based employees with diverse responsibilities. With a multi-million dollar budget, responsible for a centralized call center & repair depot, vendor sourcing & management, development of property operations training programs and finance support operations. Reported to the VP Building Services. • Centralized call center functions and vendor sourcing & management from field to headquarters. Reduced vendor base by 50% and achieved significant annual savings. • Authored a proposal and executed plans to outsource equipment repair depot activities. Developed an innovative program to reduce costs and improve service. • Created and implemented a new strategy for a position-based training program for over 4,000 employees. Developed all subject matter content for Property Development team members. • Achieved successful transition of property functions during divestiture of Mervyn’s and Marshall Fields From May 2002 to December 2004 (2 years 8 months) Greater Minneapolis-St. Paul AreaNational Operations Manager @ Promoted to lead operations functions to support properties including call center functions, systems monitoring, and vendor contract management. Selected to represent department for cross- functional expense reduction initiative and identified significant savings. From May 2000 to April 2002 (2 years) Greater Minneapolis-St. Paul AreaNational Property and Administration Manager @ Promoted to lead property and administration functions including financial operations, process improvement and communications. Integrated and streamlined roles to one team for Target, Mervyns and Marshall Fields. Target Volunteers Committee - Treasurer From May 1999 to April 2000 (1 year) Greater Minneapolis-St. Paul AreaNational Property Manager - Store Operations @ Accepted operational role providing stores property management support services. Negotiated with external property development companies, leveraging legal and accounting partners. Target Volunteers Committee - Treasurer From May 1997 to April 1999 (2 years) Greater Minneapolis-St. Paul AreaFinance Audit Manager @ Led team of auditors to perform process and operational reviews of headquarters functions. Communicated opportunities and improvement expectations to senior leaders. Target Volunteers Committee - Board Member From December 1995 to April 1997 (1 year 5 months) Greater Minneapolis-St. Paul AreaManager, CPA @ Led audit engagements for clients with a specialization in retail and consumer services. Responsible for leading 15-20 staff accountants and managing fees for each client assignment. Presented audit results and recommendations to client CEOs, CFOs and Audit Committee members. From September 1990 to November 1995 (5 years 3 months) Greater Minneapolis-St. Paul Area

Bachelor of Business Administration (B.B.A.), Accounting @ University of St. ThomasSouthwest High School Lori Bonin is skilled in: Leadership, Strategic Planning, Team Building, Process Improvement, Performance Management, Operations Management, Organizational Change & Strategy, Optimizing Performance, Business Transformation, Turn Around Management, Trailblazer, Program Management, Vendor Management, Retail, Collaborative Problem Solving