Image of Lizi Hydes

Lizi Hydes

CRM Manager @ Charlotte Tilbury

Senior CRM Manager at Charlotte Tilbury

London, Greater London, United Kingdom

Ranked #1,033 out of 20,660 for CRM Manager in United States

Section title

Lizi Hydes's Email Addresses & Phone Numbers

Lizi Hydes's Work Experience

Charlotte Tilbury

CRM Manager

September 2014 to Present


Senior Email Marketing Executive

October 2009 to September 2014

Candidate Marketing and Communications Executive

June 2008 to July 2009

Birmingham, United Kingdom

Lizi Hydes's Education

The University of Birmingham

First Psychology

2005 to 2008

Solihull Sixth Form College

A Levels: Psychology (A) Geography (A) Philosophy (C) AS Level: Art (C)

2002 to 2004

Tudor Grange School

11 GCSEs (3 A* 7 A 1 B grade)

1997 to 2002

Lizi Hydes's Professional Skills Radar Chart

Based on our findings, Lizi Hydes is ...

Loves life

What's on Lizi Hydes's mind?

Based on our findings, Lizi Hydes is ...

50% Left Brained
50% Right Brained

Lizi Hydes's Estimated Salary Range

About Lizi Hydes's Current Company

Charlotte Tilbury

Frequently Asked Questions about Lizi Hydes

What company does Lizi Hydes work for?

Lizi Hydes works for Charlotte Tilbury

What is Lizi Hydes's role at Charlotte Tilbury?

Lizi Hydes is CRM Manager

What is Lizi Hydes's personal email address?

Lizi Hydes's personal email address is li****[email protected]

What is Lizi Hydes's business email address?

Lizi Hydes's business email address is l****[email protected]

What is Lizi Hydes's Phone Number?

Lizi Hydes's phone +44 ** **** *271

What industry does Lizi Hydes work in?

Lizi Hydes works in the Marketing and Advertising industry.

Who are Lizi Hydes's colleagues?

Lizi Hydes's colleagues are Van Nguyen, Rola Lin, Martha Merivale, Mark Shiach, Jag Thind, James Gan, Jennifer Morrissey, Camilla K., Barney Powell, and Nicki Sheard

About Lizi Hydes

📖 Summary

Digital Marketing Professional with over four year’s experience at luxury fashion retailer NET-A-PORTER.COM following one year in the online recruitment industry. Advanced skills in email marketing, campaign development and relationship management combined with extensive knowledge of the fashion industry. Strengths include project management, strategy implementation, technical development and people management in a results-orientated, commercial environment.CRM Manager @ From September 2014 to Present (1 year 4 months) Senior Email Marketing Executive @ Team leader in Email Marketing with an email database of 1.5m. Marketing luxury brands, e.g. Burberry, Stella McCartney, to high net worth individuals. Collaborative team member and enthusiastic project leader, working closely with CRM and wider marketing team. Experience and achievements: • Successful project management: managed large scale initiatives, notably Beauty division launch; Porter magazine launch; Asia-Pacific website/distribution launch. Jointly managed migration to eDialog and Responsys Email Service Providers (ESPs); introduction of email/site translation. • Email promotions: extensive experience in development/management of multi-channel communications plans; measurable success in awareness, loyalty and sales levels. • Behavioural-targeted content: customer behavioural data used to optimise email content through personalisation and automation. Led initiatives on product recommendation feeds. • Partnership relationships: develop and manage competitions with affiliates and advertising partners to generate new subscribers in Europe, USA, Asia-Pacific. • Integrated marketing communications: close collaboration with wider marketing team, including Search Engine Optimisation (SEO), social media, affiliate management, CRM (analytics/retention/customer insight), PR, advertising. • Strategy development/implementation: leading on initiatives including subscriber acquisition/retention; communications innovation e.g. mobile optimisation/live social content; beauty communications. • Extensive fashion industry knowledge: close links with internal retail, editorial and design teams; strong awareness of competitor and industry trends drives content relevance. • People management: manage performance and development of two team members. Role includes full accountability for team (seven staff) as Acting Manager one day a week. • Strong analytical skills: effective communication of key data to wider team/senior management. From October 2009 to September 2014 (5 years) Candidate Marketing and Communications Executive @ Responsible for all candidate marketing including relationship building (students, clients, universities, strategic partners), event management, SEO, and all e-marketing. Experience and achievements: • Launched and managed campus representative scheme: including hiring, training, and supervision of 8 reps. Student registrations increased by 2,000 a month (22% in a year). • Event management: led ‘GradBUS’ events on university campuses and Gradplus Ltd presence at graduate recruitment events and exhibitions. • Managed e-newsletters: for corporate clients, university careers services; research, writing, designing, building and scheduling weekly emails and monthly promotions. • Social media coverage: created and developed Twitter and Facebook pages • SEO: developed sponsored links on Google; reciprocal links with external sites. • Web content management: worked on maintenance and enhancements to Gradplus website including design and copy-writing, improving functionality and appearance. From June 2008 to July 2009 (1 year 2 months) Birmingham, United KingdomPart Time Sales Advisor @ Strong customer relations and sales skills built over 5 years. From November 2002 to October 2007 (5 years) Temporary Administrative Assistant / Receptionist @ From March 2005 to July 2005 (5 months) First, Psychology @ The University of Birmingham From 2005 to 2008 A Levels: Psychology (A), Geography (A), Philosophy (C) AS Level: Art (C) @ Solihull Sixth Form College From 2002 to 2004 11 GCSEs (3 A*, 7 A, 1 B grade) @ Tudor Grange School From 1997 to 2002 Lizi Hydes is skilled in: Email Marketing, Online Marketing, Event Management, Digital Marketing, Marketing Communications, CRM

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In a nutshell

Lizi Hydes's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 7 month(s)

Lizi Hydes's Willingness to Change Jobs



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