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Lisa Kemp

Intermediary Relationship Manager

Intermediary Relationship Manager at Skipton Building Society

Norwich, United Kingdom

Section title

Lisa Kemp's Email Addresses & Phone Numbers

Lisa Kemp's Work Experience

Skipton Building Society

Intermediary Relationship Manager

May 2015 to Present

Bridgebank Capital

Business Development Manager

April 2014 to May 2015

Online Media Group

Business Development Manager

August 2013 to March 2014

Lisa Kemp's Education

Costessey High School

GCSE

1991 to 1996

Lisa Kemp's Professional Skills Radar Chart

Based on our findings, Lisa Kemp is ...

Efficient
Maverick
Visionary

What's on Lisa Kemp's mind?

Based on our findings, Lisa Kemp is ...

57% Left Brained
43% Right Brained

Lisa Kemp's Estimated Salary Range

About Lisa Kemp's Current Company

Skipton Building Society

Frequently Asked Questions about Lisa Kemp

What company does Lisa Kemp work for?

Lisa Kemp works for Skipton Building Society


What is Lisa Kemp's role at Skipton Building Society?

Lisa Kemp is Intermediary Relationship Manager


What is Lisa Kemp's personal email address?

Lisa Kemp's personal email address is li****[email protected]


What is Lisa Kemp's business email address?

Lisa Kemp's business email address is l****[email protected]


What is Lisa Kemp's Phone Number?

Lisa Kemp's phone +44 ** **** *880


What industry does Lisa Kemp work in?

Lisa Kemp works in the Financial Services industry.


About Lisa Kemp

📖 Summary

I am a highly motivated and experienced individual with a proven ability to work beyond the parameters of the role and prioritise effectively to meet deadlines. Key Skills • First rate communication and presentation skills with the ability to sell at all levels • Successful sales individual with a proven track record of delivering results and exceeding targets • Strong planning and remote management skills • Strong relationship building and management skills • Self-starter, able to work on my own initiative and as part of a team • Strong understanding and knowledge of mortgage products/process • A wealth of experience within the financial services industry • Consultative selling skills • Strong objection handling and problem solving skills • Proven ability to negotiate and influence both internally and externally • Committed to offering outstanding customer service • Effective communicator at all levels • Enthusiastic with a passion to succeed • Ability to grasp new concepts quicklyIntermediary Relationship Manager @ From May 2015 to Present (8 months) Business Development Manager @ Bridgebank Capital provides bridging and short term property loans secured against residential and commercial property. We are principle lenders and provide loans from 5 days to 12 months. We are open market value lenders meaning that we lend against value not purchase price. We lend against all types of property throughout the UK: ■ Residential and Commercial Investment Property ■ Residential Developments ■ Commercial Property ■ Commercial Developments ■ Mixed Use property schemes ■ Offices ■ Retail A bridging loan from Bridgebank Capital can be used for many different purposes some of which are listed below: ■ Purchases at under value - take advantage of discounted property purchase opportunities ■ Auction purchase – fast completions required ■ Renovation projects – buy ‘un-mortgageable’ properties in need of major works ■ Buy to Let / Refurbishment – buy, refurbish and take advantage of uplift in value ■ Capital Raising – release funds tied up in property quickly ■ Complete purchase before completion of sale – to secure dream properties ■ Inheritance Tax Bills – clear liability to allow sale of estate property ■ Developments – finish part completed developments to ensure sale / Specialties:Bridging Finance, Development Finance From April 2014 to May 2015 (1 year 2 months) Business Development Manager @ Online Media Group is one of the top UK performance marketing networks and a leading international performance based digital marketing group with offices in Norwich, UK, and satellite offices across Europe, India and Australia. OMG offers results without risk, protecting client capital, brand and reputation with performance marketing strategies that deliver guaranteed RoI without compromising on either tactics or ethics. Our success depends on strong links with affiliates, agencies, clients and strategic partners around the world, and we value people as highly as profit. We provide industry-leading and award winning affiliate marketing, search marketing and incentive marketing services. We love performance marketing, so if you want performance marketing strategies that deliver guaranteed RoI please get in touch. From August 2013 to March 2014 (8 months) Account Manager @ I left Santander to help grow and develop this business as it was owned by my partner • B2B • Manage and develop key accounts • Seek out new business opportunities • Securing waste management contracts • Diary management From 2012 to 2013 (1 year) Business Development Manager @ Key Achievements • Consistently above 100% of target • Consistently in the top 5 out of 49 BDMs • Successful in the selection process when the Alliance & Leicester and Abbey sales force’s merged Core Competencies & Responsibilities: • Established BDM within financial services, promoting and selling a range of mortgage services and products via Intermediaries in the NR, IP and PE postcodes • Develop and maintain new and existing broker relationships to achieve long term profitable business • Develop and maintain internal relationships with underwriting, customer service and administration teams • Managing approx 55 key accounts including Sequence, Spicerhaart and Abbotts estate agency mortgage consultants • Using consultative sales techniques to win new business • Responsible for a target of between 70-90 million a quarter • Conduct fact finds with new accounts • Deliver presentations and training to brokers on criteria, products and systems both for Abbey and Alliance and Leicester • Achieve quarterly sales targets for mortgages, general insurance and accident sickness and unemployment cover • Work closely with the support teams and underwriting to resolve and minimise any issues • Ensuring cases went through smoothly and escalating complaint cases • Monitoring brokers packaging performance and provide additional training where necessary • Sharing best practice with colleagues • Liaising with Estate agents and solicitors, working together to ensure the mortgage completed within the required timescale. • Monthly reviews with key accounts • Maintain up to date knowledge of the market and industry news • Attend hospitality events representing Santander • Diary management From 2008 to 2012 (4 years) Business Development Manager @ Key Achievements: • Before joining SPML there had never been any BDM presence in East Anglia and when I left it was the most successful region in the company • Consistently above 100% of target • Always ranked between 1st - 3rd out of a team of 20 BDM’s Core Competencies & Responsibilities: • Acquire, develop and maintain relationships with intermediaries in the South East and London area, covering NR, IP, CB, PE, CO, CM, SS, SG, SE, E, EC post codes • Develop and maintain relationships with internal relationships with Underwriting, Customer Service and Admin teams • Sharing best practise with colleagues • Conduct fact finds with new accounts • Deliver presentations on criteria and products, providing training to brokers • Monitor brokers packaging performance and provide additional training where necessary • Monthly reviews with key accounts • Achieve monthly KPIs • Maintain awareness of competitor and industry activities • Attend mortgage seminars and exhibitions promoting SPML’s products, including Mortgage Expo and Sesame Road shows • Keep up-to-date with all market knowledge • Work closely with the support teams and underwriting to resolve and minimise any issues • Ensuring cases went through smoothly and escalating complaint cases • Coach and train new mortgage BDM’s • Diary management From 2006 to 2008 (2 years) Business Development Manager @ Key Achievements: • Consistently above 100% of target • Ranked between 1-5 out of 50 consultants • Due to my success on the telephone I was seconded to develop the Connells/Sequence relationship Core Competencies & Responsibilities: • Predominately a telephone based role, making regular telephone contact to mortgage brokers and identifying new sales opportunities for the First Active mortgage brand. • Managed a panel of approx 150 brokers maintaining strong business relationships • Face-to-face visits to brokers to present any new product or criteria changes and deliver any training required From 2004 to 2006 (2 years) Mortgage Underwriter @ Core Competencies & Responsibilities: • Assess mortgage applications against criteria and risk • Instruct and analyse valuation reports • Produce mortgage offers, then dealing with the application through to completion, authorising the release of funds • Dealing with customers, financial advisers, surveyors and solicitors • Supervising the team in the manager’s absence and also providing training for new employees From 1999 to 2004 (5 years) Customer Service and Sales Representative @ Key Achievements: • Consistently over 100% over target Core Competencies & Responsibilities: • Sold a range of insurance products over the phone in a target driven environment • Dealt with existing customer queries, processing mid-term changes for various insurance policies, processing renewals and cancellations • Handling complaints quickly and efficiently to regain customer’s goodwill From March 1998 to October 1999 (1 year 8 months) GCSE @ Costessey High School From 1991 to 1996 Lisa Kemp is skilled in: Business Development, Account Management, Financial Services, Business Strategy, Liability, Insurance, CRM, Product Development, Mortgage Lending, Sales Presentations, Sales, Banking, Waste Management, Relationship Management, Recycling


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In a nutshell

Lisa Kemp's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

2 year(s), 0 month(s)

Lisa Kemp's Willingness to Change Jobs

Unlikely

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