Seasoned HR Business System Analyst (HRIS) with strong analytical skills. Manage and prioritize projects to meet deadlines. Knowledge of relational database and HR process & policy. Develop client service relations with end-users and vendors domestically and globally. HR Systems: • Oracle HRMS R12 • PeopleSoft HRMS 9.0 • SAP HCM Personnel Administration Applicant Tracking Systems: • Greenhouse • Kenexa BrassRing applicant tracking system 13.1 Reporting: • PeopleSoft Query • Hyperion Brio Query 8.5 Intranet: • In-house Intranet in SharePoint Platform

IT Business Analyst, HRIS - Contract @ Fill in gap needed for IT Application Team with HR related system projects by working with stakeholders and vendors for a growing software company of 800 employees worldwide. • Implemented Applicant Tracking System - Greenhouse by working with Talent Acquisition team and Account Manage at Greenhouse. • Support in-house Intranet by gathering requirements, logging and tracking bugs and projects in Smartsheet for stakeholders and working with vendor (DreamingCode) for usability. From June 2015 to Present (7 months) Business System Analyst - Contract @ Focused on Tier 2 production support tickets for all Enterprise HR related systems applications: Oracle CoreHR R12, Workforce-Time Management, Cornerstone-Performance Objectives and Learning & Development, Ariba- BuySmart (Spent Management) for 40,000 domestic employees. From October 2014 to May 2015 (8 months) HRIS Analyst @ Maintained SAP HCM Personnel Administration for 3,000 faculty, 5,000 employees, temporary employees and Students. • Supported University planning, management, and human resources processes by collecting, analyzing and presenting data and reports as required of Human Resources. From April 2013 to December 2013 (9 months) HRIS System Analyst @ Maintained PeopleSoft HRMS 9.0 for 9,000 employees and 9,000 Associated Personnel (not paid by hospital) to ensure daily business process. Learned Base Benefits, Ben Admin and Payroll by solving issues from HRIS-DL. • Participated in a visible project to change 2,000 employees from monthly paygroup to bi-weekly paygroup in a tight time frame. From April 2012 to September 2012 (6 months) HRIS Analyst @ Maintained Oracle HRIS 11.5.10 and Kenexa BrassRing 12.1 to ensure functionality of systems and business processes. Partnered with IT and interfaced with end-users to enhance system requests and troubleshoot issues. Managed and delivered standard and ad hoc reports. • Managed and worked with Finance for annual organizations/departments structure updates (new or dept name change) for affected employees' records. From June 2007 to November 2011 (4 years 6 months) HRIS Specialist - Contract Assignment @ • Utilized PeopleSoft HRMS 8.8 to maintain master file data on employee records. • Processed and maintained Manager Self-Service Module in personal, position, pay, benefits, status and activity data. From March 2007 to May 2007 (3 months) Business System Analyst @ • Supported PeopleSoft HRMS 7.5 application as liaison for end-users and developers. Participated in annual benefits open enrollment for all US employees. • Tested and documented upgrade to PeopleSoft HRMS 8 in a timely manner. From 1999 to 2002 (3 years)

Bachelor of Science, Finance @ Northeastern UniversityCertificate, Accounting @ Bentley University Lisa Chan is skilled in: PeopleSoft, HRIS, Business Analysis, SAP, Kenexa Brassring, Brio Query, User Acceptance Testing, Documentation, FileMaker, Sharepoint, EXCEL, WORD, PowerPoint, Access, Client Service