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Lisa Boulanger's email & phone number

Manager, Clinical Quality Assurance

Lisa Boulanger's Email Addresses & Phone Numbers

Lisa Boulanger's Work Experience

ICON plc

Sr. Quality Assurance Auditor

January 2008 to April 2011

Guidant

Senior Technical Services Associate

2002 to 2004

GE Medical Systems

In-House Services Team Lead

April 2000 to August 2002

Lisa Boulanger's Education

Keller Graduate School of Management of DeVry University

MBA, Project Management

2002 to 2005

Texas A&M University

BS, Biomedical Engineering

1993 to 1997

Lisa Boulanger's Professional Skills Radar Chart

Based on our findings, Lisa Boulanger is ...

Calm under pressure
Expedient
Thorough

What's on Lisa Boulanger's mind?

Based on our findings, Lisa Boulanger is ...

56% Left Brained
44% Right Brained

Lisa Boulanger's Estimated Salary Range

About Lisa Boulanger's Current Company

ICON plc

Frequently Asked Questions about Lisa Boulanger

What company does Lisa Boulanger work for?

Lisa Boulanger works for ICON plc


What is Lisa Boulanger's role at ICON plc?

Lisa Boulanger is Sr. Quality Assurance Auditor


What is Lisa Boulanger's personal email address?

Lisa Boulanger's personal email address is l****[email protected]


What is Lisa Boulanger's business email address?

Lisa Boulanger's business email address is [email protected]***.***


What is Lisa Boulanger's Phone Number?

Lisa Boulanger's phone (214) ***-*171


What industry does Lisa Boulanger work in?

Lisa Boulanger works in the Pharmaceuticals industry.


About Lisa Boulanger

💼 Past Experience

The work experience that Lisa Boulanger has with quality assurance is that of a manager and principal quality assurance auditor. The Manager, Clinical Quality Assurance at ICON plc, was responsible for managing the workload of the department and direct reports including resourcing of audits, audit planning and review of audit reports as well as line management responsibilities of goal setting, training and performance reviews. Proactively led global initiatives to develop and implement robust tools and processes. As a key business partner between global Clinical Quality Assurance and Clinical Operations departments, Lisa Boulanger was responsible for compiling audit/regulatory inspection results, trends and non-compliance to drive process improvement. She also compiled monthly and quarterly departmental metrics, led inspection readiness efforts for both internal and external study teams, and supported regulatory investigator site inspections. In addition, Lisa was responsible for developing and revised quality system SOPs for QA and reviewed Operational procedures to ensure compliance with applicable regulatory requirements. Additionally, Lisa was also responsible for the management of customer complaints and played a significant role in establishing and leading regular cross-functional meetings between Operations and QA to share audit results, trends, non-compliance issues and follow-up on corrective & preventive actions plans. Furthermore, Lisa was responsible for the development and revision of quality system SOPs for QA and supervised the implementation of appropriate audit plans. The Principal Quality Assurance Auditor at ICON plc was responsible for mentoring and training junior QA staff on departmental procedures, regulatory requirements as well as internal and external audit processes, and setting up and leading cross-functional meetings between Operations and QA to share audit results, trends, non-compliance issues and follow-up on corrective & preventive actions plans. In addition, Lisa was responsible for conducting and reporting Good Clinical Practice (GCP) audits, including audits of investigator sites, trial master files, clinical databases, tables & listings, validation documentation, suppliers and processes.As a senior technical services associate at Guidant from 2002 to 2004, Lisa was responsible for providing immediate telephone response, including consultation, troubleshooting, and training to external & internal customers on the intravascular brachytherapy product. She also provided support to the Interactive Voice Response System (IVRS) as well as the Clinical Operations departments. Furthermore, as a member of the Regulatory Compliance Audit team, Lisa was responsible for conducting in-house process audits as a liaison to the Product Development, Sales, Marketing & Service Departments providing voice of customer feedback and coordinating the strategy for new product releases. Finally, as a field engineer at GE Medical Systems from January 1999 to April 2000, Lisa was responsible for providing technical and clinical support for computerized invasive cardiology monitoring equipment for over 80 customers within Texas, Louisiana & Florida. During her time at Prucka Engineering from June 1997 to January 1999, Lisa provided support for computerized invasive cardiology monitoring equipment for over 80 customers within Texas, Louisiana & Florida.In conclusion, Lisa Boulanger has over 10 years of experience with quality assurance and has managed the workload of the department and direct reports including resourcing of audits, audit planning and review of audit reports as well as line management responsibilities of goal setting, training


🎓 Education

Education BackgroundLisa Boulanger attended the MBA program at Keller Graduate School of Management of DeVry University from 2002 to 2005. An experienced project manager, Lisa was a critical part of the Keller team that developed and delivered several successful projects.BS, Biomedical Engineering at Texas A&M University from 1993 to 1997In her BS degree from Texas A&M University, Lisa received a degree in biomedical engineering. Ranked first in her class, Lisa was a two-time winner of the prestigious Texas A&M Engineering Association (TAA) Career Award for excellence in undergraduate biomedical engineering research. She was also the recipient of the Association of American Biomedical Engineering (AabE) Award for her work in undergraduate research. Lisa's undergraduate research featured designed, characterized, andanipted recombinant Cruz Anti-Bodies. The CruzAnti-Bodies invention was recently licensed to Roche and is now in clinical trials.


💡 Technical & Interpersonal Skills

Lisa Boulanger has over 10 years of experience in the management of clinical quality assurance programs. Boulanger has manageted the workload of the department and direct reports, including resourcing of audits, audit planning and review of audit reports as well as line management responsibilities of goal setting, training and performance reviews. Boulanger also has developed and led global initiatives to develop and implement robust tools and processes. As a manager, Lisa Boulanger was responsible for compiling audit/regulatory inspection results, trends and non-compliance to drive process improvement and supported regulatory investigator site inspections. Lisa also developed and revised quality system SOPs for QA and reviewed Operational procedures to ensure compliance with applicable regulatory requirements. In addition, Lisa assists companies in reviewing their QA services and implemented applicable audit plans in pursuit of customer satisfaction.In April of 2011, Lisa Boulanger was appointed as the Quality Assurance Auditor at ICON plc. This position providesQuality Assurance Auditor II at ICON plc from October 2005 to January 2008. In this role, Lisa managed the workload of the department and directed reports including resourcing of audits, audit planning and review of audit reports, as well as line management responsibilities of goal setting, training and performance reviews. Lisa also became implicated in developing global initiatives to develop and implement robust tools and processes, as well as being a key business partner between global Clinical Quality Assurance and Clinical Operations departments. The primary responsibility of this role is to compile audit results, trends and non-compliance issues to drive process improvement and support regulatory investigator site inspections.In April of 2011, Lisa Boulanger was appointed as the Quality Assurance Auditor at ICON plc. This role provides Quality Assurance Auditor II at ICON plc from October 2005 to January 2008. In this role, Lisa managed the workload of the department and directed reports including resourcing of audits, audit planning and review of audit reports, as well as line management responsibilities of goal setting, training and performance reviews. Lisa also became implicated in developing global initiatives to develop and implement robust tools and processes, as well as being a key business partner between global Clinical Quality Assurance and Clinical Operations departments. The primary responsibility of this role is to compile audit results, trends and non-compliance issues to drive process improvement and support regulatory investigator site inspections. Lisa continues to be an essential part of the team that provides support for the company’s IVRS and Clinical Operations departments.


Lisa Boulanger’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Lisa Boulanger's Ranking

Ranked #997 out of 19,946 for Sr. Quality Assurance Auditor in Texas

Lisa Boulanger's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

2 year(s), 4 month(s)

Lisa Boulanger's Willingness to Change Jobs

Unlikely

Likely

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Lisa Boulanger's Social Media Links

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