Lingani Moya's Email and Phone

Consultant @ Institute Of Development Management

Lingani Moya's Email

t****7@gmail.com

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Location	Botswana
Work	Consultant @ Institute Of Development Management Sevirce Level Management Intern @ Computacenter Tutor @ University of the Western Cape Student @ Univesity of the Western Cape
Education	B Com (Honours), Information Systems @ University of the Western Cape/Universiteit van Wes-Kaapland Bsc, Computer Science @ University of the Western Cape/Universiteit van Wes-Kaapland
About	Consultant @ IT Trainer on Office Software Development and Microsoft Office Software From March 2012 to Present (3 years 5 months) Sevirce Level Management Intern @ • Business Analysis • Systems Analysis • Systems Design • Documentation • Project Management • Information Technology Infrastructure Library (ITIL) Framework (V3) • Availability Reports • Programming in Visual Basic for see more Consultant @ IT Trainer on Office Software Development and Microsoft Office Software From March 2012 to Present (3 years 5 months) Sevirce Level Management Intern @ • Business Analysis • Systems Analysis • Systems Design • Documentation • Project Management • Information Technology Infrastructure Library (ITIL) Framework (V3) • Availability Reports • Programming in Visual Basic for Applications (VBA) • Analysis of the Operational Level (OLA) Dashboard Design of Microsoft (MS) Excel based (Macro-enabled) Operational Level dashboard that will enable Computacenter to effectively automate service level monthly monitoring and measurement in full alignment with ISO 9001, 20000 Compliance. Working with the Service Level Management team to develop and document a standardize approach that enables best practice in relation to ITIL methodologies. Analyze the current service level monthly monitoring and measurement systems. Identify and compile a report identifying the current issues, the requirements, and recommendations to improve on the current systems and processes. Compiling a project plan identifying the steps required to effectively automate service level monthly monitoring and measurements as set out above. • Project Team Leader An investigation into a more efficient Remedy and Service Flow systems processes Investigating & developing potential improvements to the efficiency of the current Dashboard Redesigning the Operational Level (OLA) Dashboard process From July 2011 to November 2011 (5 months) BellvilleTutor @ From February 2010 to June 2011 (1 year 5 months) BellvilleStudent @ From January 2007 to December 2010 (4 years) B Com (Honours), Information Systems @ University of the Western Cape/Universiteit van Wes-Kaapland From 2011 to 2011 Bsc, Computer Science @ University of the Western Cape/Universiteit van Wes-Kaapland From 2007 to 2010 Lingani Moya is skilled in: Business Analysis, Databases, Systems Analysis, SQL, Java, Programming, Business Intelligence, Requirements Analysis, Database Design, Testing, Microsoft SQL Server, UML, MySQL, Analysis, Linux