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Linda Thompson

Global CRM (Client Relationship Management) Program Manager @ Russell Investments - www.russell.com

Greater Seattle Area

Ranked #993 out of 19,860 for Global CRM (Client Relationship Management) Program Manager in United States

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Linda Thompson's Email Addresses & Phone Numbers

Linda Thompson's Work Experience

Russell Investments - www.russell.com

Global CRM (Client Relationship Management) Program Manager

2010 to Present

Greater Seattle Area

Linda Thompson's Professional Skills Radar Chart

Based on our findings, Linda Thompson is ...

Warm
Calm under pressure
Persuasive

What's on Linda Thompson's mind?

Based on our findings, Linda Thompson is ...

50% Left Brained
50% Right Brained

Linda Thompson's Estimated Salary Range

About Linda Thompson's Current Company

Russell Investments - www.russell.com

MICROSOFT DYNAMICS CRM • Responsible for developing, managing and implementing the product roadmap for Microsoft Dynamics CRM for Russell Investments globally • Act as key advisor to the business on product capabilities and best practices • Plan and lead new implementations including project scope, risk assessment and budget • Facilitate project meetings to ensure deliverables are met...

Frequently Asked Questions about Linda Thompson

What company does Linda Thompson work for?

Linda Thompson works for Russell Investments - www.russell.com


What is Linda Thompson's role at Russell Investments - www.russell.com?

Linda Thompson is Global CRM (Client Relationship Management) Program Manager


What is Linda Thompson's personal email address?

Linda Thompson's personal email address is l****[email protected]


What is Linda Thompson's business email address?

Linda Thompson's business email addresses are not available


What is Linda Thompson's Phone Number?

Linda Thompson's phone (**) *** *** 155


What industry does Linda Thompson work in?

Linda Thompson works in the Financial Services industry.


Who are Linda Thompson's colleagues?

Linda Thompson's colleagues are Kari Seabrands, Josh CFA, Ryan Rasner, Brian Meath, Kenneth Willman, Chris Parker, Mitzi CDFA™, Logan Hilkin, Michelle Dunlop, and Haotian Ma


About Linda Thompson

📖 Summary

Global CRM (Client Relationship Management) Program Manager @ MICROSOFT DYNAMICS CRM • Responsible for developing, managing and implementing the product roadmap for Microsoft Dynamics CRM for Russell Investments globally • Act as key advisor to the business on product capabilities and best practices • Plan and lead new implementations including project scope, risk assessment and budget • Facilitate project meetings to ensure deliverables are met and team members are held accountable • Chair the Global CRM Governance Council including negotiating solutions to resolve conflicts • Represent business interests to IT for the purposes of prioritization and designing flexible solutions that meet complex global needs • Act as liaison between the business and corporate IT to escalate and resolve technical issues impacting the business • Facilitate weekly program status meetings with business leadership across the globe • Consult on and perform solution design and configuration as necessary SALESFORCE.COM • Responsible for product oversight and change management of the Salesforce.com CRM platform for Russell Investments globally • Provided leadership and delegation of work for application development & support resources • Acted as advisor to the business on product capabilities • Facilitated business requirements gathering and presentation of proposed solutions to business leadership • Developed and implemented product enhancement roadmap including project scope and budget • Developed CRM training program • Managed Salesforce.com and all related partner vendor relationships • Performed solution design and configuration as necessary From 2010 to Present (5 years) Greater Seattle Area Linda Thompson is skilled in: Salesforce.com..., Salesforce.com, Business Analysis, CRM, Business Intelligence, Analytics, Requirements Gathering, SDLC, Business Process, SharePoint, Vendor Management, Visio, Business Process..., Cloud Computing, Project Management, Access, Microsoft Excel, PowerPoint, Microsoft Word, Enterprise Software, Product Management, Microsoft Dynamics, Siebel, Salesforce.com...


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In a nutshell

Linda Thompson's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

5 year(s), 0 month(s)

Linda Thompson's Willingness to Change Jobs

Unlikely

Likely

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