Director of Strategic Partnerships @ Liaising with client relationship managers to identify potentially unexploited investment opportunities and perceived market gaps
Acting as project sponsor for new product development scheduling quarterly meetings, strategic planning and blue sky sessions.
Coordinating the involvement of company personnel, including account managers, project managers, and licensee’s management, making sure the policies and procedures of the organization are respected.
Overseeing the development and fulfilment of all product requirements developing forms and records to document program activities
Leading solution development efforts that best address customer needs, while ensuring the timely execution on the customer side of any initiatives Playtech invests in.
Collating and channelling feedback into the product development cycle and communicating timeframes to customers, represents the intermediary between the Research & Consultancy department and the licensee From April 2015 to Present (9 months) Business Account Manager @ •Assist the VP Product Strategy in any commercial negotiation and meeting with strategic partners in my portfolio, Betfair & Ladbrokes.
•Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
•Facilitate the analysis of KPIs month by month
•Managing contract addendums and renewal negotiations
•Proactively assess, clarify, and validate customer needs and opportunities on an ongoing basis.
•Coordinate product launches to maximise exposure with clients
•Work with the Marketing Manager on developing new market initiatives with customers and maximizing the companies’ involvement
•Maintain detailed information on Playtech’s competition in the online market for regular feedback into the customer
•Maintain excellent market product and landscape knowledge for regular feedback into the customer
•Assist with company strategy for customer relationships and new business
•Attend exhibitions and industry events, strengthen relationships with key partners From April 2014 to April 2015 (1 year 1 month) London, United KingdomKey Account Manager @ •Maintain excellent relationships with customers through monthly communication and meetings; understand client’s needs and industry trends and assist customer with daily queries regarding products, procedures, technical and marketing aspects, sales and fee renegotiation.
•Deliver budgets for customers through successful product launches, up-sales, maximum content distribution and bespoken promotions
• Project-management of mobile and online integrations
•Manage certification and legal process working closely with the Compliance team
•Assist customers with go live launch plans and all marketing plans, provide training on software tools
•Provide customers with market statistics related to other markets, assets, info sheets, marketing primers and USP of IGT products, make products demonstrations
•Work very closely with strategic accounts such as Lottomatica, Paddy Power, Bet365, Sisal, SNAI, Unibet to ensure that marketing promotions and positioning of IGT products are optimized.
•Identifying and reporting on business opportunities in target markets working closely with the sales team
•Representing the business at conferences, trade fairs and networking events
•Maximizing new business development opportunities
•Developing strategy, tactics, sales plans and profit targets
•Specialized in Regulated Markets EMEA From October 2012 to February 2014 (1 year 5 months) London, United KingdomKey Account Manager @ •Coordinate iSoftBet's project management interface, localization, finance, compliance and legal processes working closely with the CEO.
•Provide information of casino and gaming products, develop new market initiatives with customers and maximize company revenue.
•Train clients with reporting software, back offices and marketing tools, strategic planning of promotions, project management, and negotiating deadlines.
•Responsible for contacting brand licensing companies to acquire titles to be used for our products.
•Represent the company at meetings with regulators, clients and potential customers at industry events.
•In charge of the content, design and development of www.isoftbet.com
•In charge of the improvement of the company back office software
•In charge of the organization of iSoftBet’s participation at the EiG, Enada and ICE exhibition in London, including managing the pre-sales team, setting up the stand with a budget, contacting potential customers, meeting customers and potential customers, purchasing advertising space in magazines such as EGR, gioconews and on icetotallygaming website. From November 2010 to October 2012 (2 years) London, United Kingdom
Online Foundation Trading @ Academy of Financial Trading From 2013 to 2014 Interpreter, Italian, French, English, Spanish @ BRUSSELS ISTI From 2007 to 2010 INTERPRETING DEGREE @ IULM MILAN Letizia Angelo is skilled in: Online Gambling, Online Gaming, Casino, Gaming Industry, Gambling, Online Casino, Mobile Games, Account Management, Contract Negotiation, Conference Interpreting, Translation, Current Affairs, Marketing Strategy, B2B software, Sales Operations