Lee Hudson's Email Addresses & Phone Numbers

📖 Summary

Commercially savvy, highly organised, entrepreneurial, COO with 20 years’ successfully leading operational strategy for turnaround and growth in B2B/B2C SaaS, mobile app, online, enterprise software, and retail solutions sectors, for SME & Start-Ups. Teams include; Sales, Account Management, Support, Client Services, Project Management, Consultancy, Software Development & Finance in UK, EMEA, USA, ASIA. Interested in; COO roles in Start-Up / SME on a mission to grow. Investment opportunities in tech Start-Ups. Co-Founder Opportunities in Start-Ups. Turn-around projects in SME or Start-Ups. Specialties: Leading Operational Improvement, Developing Sales Revenue, Building Successful Global Delivery Teams, Process Improvement, Profit Maximisation, Customer Retention, Great Right Hand Man to CEO.Chief Operating Officer @ AppyParking is the UKs most disruptive parking technology start up. We’ve featured in a Skype commercial, been shortlisted for best 2014 app by STUFF magazine, and won a prestigious global award set by Ford and have just been shortlisted in Pitch to Rich 2015. We’re also part of the Microsoft Ventures accelerator programme based in Moorgate London. Reporting to the CEO to define and deliver against operational strategy to support rapid global expansion through 2015. From May 2015 to Present (8 months) London, United KingdomInvestor @ Ometria is a next generation ecommerce intelligence solution for online retailers. Our out-of-the-box software connects back end and online data to show ecommerce teams all they need to know about their products and customers. Our customisable dashboards cover KPI tracking, customer lifetime value, detailed product and category insights and funnel analysis of the customer journey across multiple channels. Based in Mayfair, central London, Ometria was founded in early 2013 by a team of entrepreneurs, technical veterans, mathematicians and retailers. Built by retailers for retailers, Ometria is the best solution in the market today for online retailers looking for a powerful yet simple-to-use tool to help them boost their online performance. Specialties Analytics, Ecommerce, Online Retail, Big Data, SaaS, Optimisation, Inbound Marketing, Retail, Integration Specialists, Conversion experts http://www.ometria.com From August 2015 to Present (5 months) London, United KingdomInvestor @ Social Superstore is a platform that allows anyone to set up their own online store, selling products and services that they know and love to their trusted social networks. Every time an item or service is purchased, the store owner receives a commission. The platform is completely free to use, and therefore allows people to make real money with none of the traditional risks of starting a business. Social Superstore is already working with brands such as ASOS, Nike, Bloomingdales, The White Company, Emirates, House of Fraser, Argos and Liberty. The company has a powerful launch strategy being built which encompasses a number of verticals including celebrities, bloggers, charities, various online networks, traditional PR, television and digital PR. The platform is currently in a closed beta and due for a full public launch in Q4 2015. From August 2015 to Present (5 months) London, United KingdomChief Operating Officer @ GenieConnect is a VC backed rapidly growing start-up and leading provider of mobile event apps and software for the professional event industry. With a global client base of corporations, associations and professional conference organisers, GenieConnect have offices in London, Chicago and Hong Kong providing products, services and support across UK, EMEA, USA & ASIA on a 24 x7 basis. Reporting to the CEO, responsible for revenue generation and operational development across, Sales, Account Management, Project Management, Support and I.T functions in UK, USA & ASIA. From April 2013 to March 2015 (2 years) Chief Operating Officer @ evvnt is VC backed SaaS start-up delivering conference & event marketing software to companies in the USA, Canada, UK, India, and Australia. Reporting to CEO the role focuses on developing sales, product, people, systems, and processes across the business to support growth and Client retention. From March 2012 to April 2013 (1 year 2 months) London, United KingdomChief Operating Officer & Co Founder @ Reporting to CEO with remit to establish start-up unit to deliver services and revenue to commercial and government bodies with responsibility for; Sales & Marketing, Customer Service, HR, Finances. Generated £800k new revenue 1st year, appointed board member and given 25% stake in business. From December 2008 to February 2012 (3 years 3 months) London, United KingdomDirector of Operations @ Touch Local is VC backed start-up online media business 8,000+ Clients turning over £10m. Appointed to reduce 50% Client churn and improve finances across Sales, Finance, Product Development & Client Services. Reduced churn to 25% through; improving Client Journey, refining Sales Approach, creating CRM Strategy, implementing Salesforce.com. Improved finances by introducing same day invoicing, and cutting monthly failed billings from £20k to £4k. Clients include Virgin, ebay, Time Out, John Lewis. From December 2006 to December 2008 (2 years 1 month) Director of Operations @ Reporting to COO, the role focused on developing £1m new revenue growth and protecting £10m annual Membership fees. Heading a team delivering Helpdesk Services, Training, Consultancy, and National Events. Members include Tesco, Sainsburys, Asda, Gillette, and Shell. From September 2004 to November 2006 (2 years 3 months) Customer Service Manager Europe @ Promoted to improve finances, customer & employee satisfaction including £6m P&L responsibility, 40 staff across EMEA. Managing; Sales, 24 x 7 Support, Contracts Management, Consultancy, Software Development. Customers include Ikea, O2, BT, VW and Sony. Winner: Making The Difference Award 2002, Runner up: Daily Telegraph Customer Service Awards 2002, Recognised by Gartner as having “Entrepreneurial dedication to Customer support”. From September 2000 to September 2004 (4 years 1 month) European Operations Manager @ Promoted to establish new business unit with full P&L responsibility for New Business Development, Service Development, Sales & Marketing, Finance Management, HR, to generate new revenues through existing Clients. Grew annual revenue from £200k to £3.5m in 6 years, delivering to Tier 1 retailers including Asda, Virgin, HMV, Group 4, DHL, Mothercare, and BHS. Winner of the Peak Business Edge Award 1999. From June 1994 to September 2000 (6 years 4 months) Essentials Of Business Management @ Henley Management College From 2002 to 2002 Business & Finance, Business Administration and Management, General @ University of Bedford From 1990 to 1992 Business Studes, Business Studies @ Lansdowne International Six Form College From 1988 to 1990 Lee Hudson is skilled in: CRM, Strategy, Salesforce.com, Change Management, Account Management, Process Improvement, New Business Development, Team Leadership, Business Development, Customer Satisfaction, Management, Entrepreneurship, Customer Service, Project Management, SaaS