Product Manager - Mindjet for Android and Mindjet Community @ Helped deliver the strategic road map and requirements for Mindjet’s first branded Android release via acquisition, increasing our reach to a new platform. Charted road map and requirements for integrating Mindjet’s community content into its products. Increased content views through weekly blog campaign. Advised API developers on their features and advocated for them to Mindjet’s customers and internal teams. From 2011 to October 2011 (less than a year) San Francisco Bay AreaHead of User Experience Research @ Created the first dedicated research role and practice at the company. Managed two-way mirror usabilty lab, coordinator, and contractor relationships. Conceived and conducted a variety of studies, resulting in innumerable improvements, from increased trial conversions, complete feature redesigns to product retirement. Interfaced with an average of 15 participants per month. Stayed inspired by learning from the best innovation agencies in the industry (IDEO, Stanford's d.school, etc.) From 2009 to 2011 (2 years) Product Manager - Mindjet Connect @ Helped launch Mindjet’s first ever web-based, co-editable mind mapping web application, turning the company into a cross-platform collaboration solution. Trained and rallied sales and marketing teams prior to launch. Served as product bridge to contracting Flash design and implementation firm. From January 2008 to April 2009 (1 year 4 months) Product Designer - MindManager for PC and Mac @ Created original designs for Mindjet’s first native Mac platform release, increasing its customer base by nearly 10%. Designed the Microsoft SharePoint integration experience, connecting Mindjet customers to one of the world’s largest repositories of enterprise data. Published numerous specifications for several successful product releases. Always advocated for simplicity, steering new features from requirement through to design details. Created low and high fidelity design concepts and prototypes. From July 2004 to December 2007 (3 years 6 months) San Francisco Bay AreaProduct Designer - AutoCAD and iDrop @ Refined the iDrop feature, letting designers drag current furniture and spec. data from the web right into their drawing files. Improved the installation experience for Autodesk’s largest install base, AutoCAD, decreasing support calls by 27%. Conducted site visits with notable architecture and engineering firms. From January 2001 to August 2003 (2 years 8 months)
B.A., Cognitive Science @ University of California, Berkeley Lee Howard is skilled in: Product Management, SaaS, Enterprise Software, Salesforce.com, User Experience, Analytics, Mobile Applications, Competitive Analysis, Agile Methodologies, Cloud Computing, Interaction Design, User Research, User Interface Design, Customer Insight, Qualitative Research, Human Computer..., Design Research, Roadmap Creation, Research Management, Copywriting, Project Management, Customer Experience, Strategy, Storytelling, User Stories, Developer Relations, Strategic Partnerships, User Interface, Usability, Product Marketing, Heuristic Evaluation, Web Applications, Integrated Marketing