Leah Wilson Gallagher's Email Addresses & Phone Numbers

Marketing Event Assistant @ Big O Tires Worked with Corporate Marketing department in planning and execution of yearly annual convention for nationwide franchisees. Responsibilities included franchisee communication, registration, billing, off-site planning as well as on-site execution of week long sales event. From September 2001 to March 2004 (2 years 7 months) Director of Store Operations @ Torrid...

Marketing Event Assistant @ Big O Tires Worked with Corporate Marketing department in planning and execution of yearly annual convention for nationwide franchisees. Responsibilities included franchisee communication, registration, billing, off-site planning as well as on-site execution of week long sales event. From September 2001 to March 2004 (2 years 7 months) Director of Store Operations @ Torrid Reported to VP of stores, representing the central point of contact across the organization for all matters relating to stores and Torrid store operations.• Provided strategic and tactical support to the Regional Directors, DM's and Store Managers.• Responsible for analyzing field traffic data.• Worked closely with business partners on annual budget recommendations that reflected the goal of continuous improvement in field business.• Managed payroll and labor strategy for the field as well as store operations annual budget. Developed short and long term goals to improve and leverage payroll and maximize results in field.• Worked with HQ partners and Store Operations team in managing various field projects such as loyalty program and workforce management rollouts. From May 2014 to September 2014 (5 months) City of Industry, CADistrict Manager @ Torrid District Manager assigned to help oversee and improve various districts and upgrade talent. Achieved solid KPI improvement in sales, comp and conversion.Assisted in training monthly new Store Manager courses at corporate headquarters.Regional Talent Scout Coordinator aiding in recruiting, interviewing and hiring top talent for the region.Participant of company Kronos workforce management system development and design. From June 2013 to May 2014 (1 year) Southern California areaDistrict Manager @ Coldwater Creek Utilize strong business acumen and strategy in each store to achieve sales goals through selling and visual merchandising excellence, expert customer service, and marketing and brand awareness strategies. Manage $20+ million in annual volume, 13 -21 stores, and 200+ team members. Provide leadership training, coaching and development building high performance teams who can ensure effective communication and execution of company strategy and goals. Recruit and hire top talent, establish strong bench in each location to ensure healthy succession plans are in place.• Responsible for achieving a 2% increase in traffic in a very volatile economic climate.• Positive sales and comp increase in 2012 ranking above company on the year by building brand awareness and loyalty.• Collaborated on career enrichment programs such as a development plan library for the region, associate recognition programs and career workshops.• Exceeded company and region average on employee engagement survey measuring work satisfaction, personal and professional growth and leadership skills.• Demonstrated exemplary customer service skills creating both a selling and service culture.• Fostered leadership growth and development of internal associates resulting in over 25 next level promotions in company including 1 to District Manager level, and 3 to home office positions and flagship store. In each promotion, open positions filled immediately with internal or external bench.• Visual and merchandising expertise creating incremental sales increases in stores.• Collaborated on numerous business driving committees such as grass roots marketing, community outreach, loyalty card and employee funded assistance program.• Carried out reduction in force, store closings and managed change during economic downturn.• Human Resource experience including hiring, recruiting, workmen’s comp, leave of absence and terminations in the state of CA. From October 2007 to June 2013 (5 years 9 months) Southern California - San Diego/LARegional Director @ Torrid Responsible for sales and profitability in 130+ stores in the western half of the U.S. West