Lauren Wilkerson's Email Addresses & Phone Numbers

📖 Summary

Administrative Support Specialist @ U.S. Bankruptcy Courts Greater Nashville Area, TNProject Administrator @ Bernhard MCC, LLC • Assisted team in invoice routings and approvals as requested.• Procured drawing sets as requested by estimating and project management.• Updated electronic drawing sets as requested by the project managers.• Effectively & accurately communicated relevant project information to project team.• Assembled and tracked subcontracts, change orders, insurance, billings, and lien releases.• Overseen contracts for office services.• Managed and processed payroll on a weekly basis• Processed new hire packets and document with HR as required and conduct new hire orientations • Maintained Subcontract/PO logs.• Assisted project managers in the gathering of information required for Operational Meetings.• Complied O&M and startup books From September 2017 to March 2019 (1 year 7 months) Greater Nashville Area, TNProject Manager @ Bonded Filter Company • Accountable for actively managing over 30 clients and working along with sales for all new and recurring projects, and building strong relationships with the team• Create customer activity and schedule reports monthly, quarterly and annually• Manage all customer issues through CRM. Research and gather information to bring issues to a resolution• Provide information upon customer requests. Coordinate with other departments to gather information.• Serve as a liaison facilitating communication pertaining to service completion issues, provide resolution and follow up for all parties. 
• Provide management and sales team updates of New Customer Implementation Process. 
• Field Service Support – provide divisional and regional managers with customer specific information regarding various matters.• Provide input with a management lead group for strategic planning on how to create a better workforce-people in the organization. From July 2012 to 2015 (3 years) Greater Nashville AreaProject Manager @ RR Donnelley • Primary contact for clients and sales for all new and recurring projects• Coordinated and managed all areas of projects; contracts, scheduling, customer relations and complaints• Responsible for pricing, billing, and invoicing for costs related to all projects• Managed and orders inventory for projects• Documented and updated standard operating procedures • Implemented new process of business for Commercial Print orders to ensure accuracy• Coordinated the successful simultaneous development of several projects From July 2011 to January 2012 (7 months) Antioch, TNProject Coordinator @ Right Management • Prepared weekly reports, coordinated on sales meetings, and travel arrangements• Posted daily entries into SharePoint and CRM• Provided assistance to and was back up for Account Manager in Nashville• Coordinated the successful simultaneous development of several projects• Communicated daily with internal and external clients totaling 100+• Provided support to the Regional Account Manager team in Nashville and Atlanta• Maintained the role as the Transfer Business Contact for the region. • Worked as the Job Resource Consultant for the state of Tennessee as well as Alabama• Scheduled in office events as well as events for SHRM in Tennessee From March 2010 to November 2010 (9 months) Project Manager @ RR Donnelley • Primary contact for clients and sales for all new and recurring projects• Coordinated and managed all areas of projects; contracts, scheduling, customer relations and complaints• Responsible for pricing, billing, and invoicing for costs related to all projects• Managed and orders inventory for projects• Documented and updated standard operating procedures • Implemented new process of business for Commercial Print orders to ensure accuracy• Coordinated the successful simultaneous development of several projects From May 2007 to January 2010 (2 years 9 months) Scheduling Coordinator @ Blakeford • Served as link between clients & employees by handling questions, interpreting & administering contracts as well as helping resolve work related problems• Acted as a liaison between Human Resources and Customer Care. Coordinated customer preferences with caregiver attributes• Managed time sheets and assured compliance to care plans. Managed daily adherence to schedule by caregivers.• Communicated with clients and caregivers of any schedule changes, cancellations or additions.• Drafted detailed notes of caregiver interaction and communication with families.• Administered the schedule of over 100 clients and 70+ caregivers. Assuring all information entered is accurate and up to date.• Acted as on-call during non-business hours.• Drafted detailed notes of caregiver interaction and communication with families. From March 2016 to September 2017 (1 year 7 months) Greater Nashville Area, TN